1) Results filled, but not 'hidden', then seen before bad news is broken.
2) Letters from hospitals to GP, coded & added to NHS app, before broken bad news.
1) Results filled, but not 'hidden', then seen before bad news is broken.
2) Letters from hospitals to GP, coded & added to NHS app, before broken bad news.
Come to work to find this on my desk from someone in my team 🙏
Do we notice and act when our colleagues are struggling?
Come to work to find this on my desk from someone in my team 🙏
Do we notice and act when our colleagues are struggling?
SystmOne results filing is designed to create actions for RECEPTION
Yet..
The NHS app takes the instructions aimed for reception, and labels it for patients as 'What you need to do'
Tech teams need to get their heads together!
GPs need to adapt in the meantime
SystmOne results filing is designed to create actions for RECEPTION
Yet..
The NHS app takes the instructions aimed for reception, and labels it for patients as 'What you need to do'
Tech teams need to get their heads together!
GPs need to adapt in the meantime
My car would cost a...
Geriatrician £447
State registered Nurse £487
Gynaecologist £586
GP £600
'Hospital consultant' £618
Nurse £638
Surgeon £660
Surgeon NHS £760
Hospital Dr £796
Doctor £808
Cardiologist £909
Obstetrian £1118!
My car would cost a...
Geriatrician £447
State registered Nurse £487
Gynaecologist £586
GP £600
'Hospital consultant' £618
Nurse £638
Surgeon £660
Surgeon NHS £760
Hospital Dr £796
Doctor £808
Cardiologist £909
Obstetrian £1118!
When people are stuck...
And issues in their life impacting on their health...
This series of coaching questions can unlock important changes...
When people are stuck...
And issues in their life impacting on their health...
This series of coaching questions can unlock important changes...
I'm delivering a talk 15.40pm today and I'll share the best answers!
I'm delivering a talk 15.40pm today and I'll share the best answers!
I don't know many fell runners...
But two of them have been diagnosed with prediabetes in the last year.
Both in their 40s and the fittest people I know.
What's going on?
Do Hba1c's give false positives in extreme levels of fitness?!
I don't know many fell runners...
But two of them have been diagnosed with prediabetes in the last year.
Both in their 40s and the fittest people I know.
What's going on?
Do Hba1c's give false positives in extreme levels of fitness?!
Becase body language matters...
Changing the layout will change your body language with patients...
(Eg I have a standing desk, with my computer up and out of the eye line)
Becase body language matters...
Changing the layout will change your body language with patients...
(Eg I have a standing desk, with my computer up and out of the eye line)
1. My work opportunity with a GP surgery (a previous #GoodThing) has been cancelled.
V gutted.
I've recovered & managed to make a new plan.
2. 8 hours gardening! A willow arch with this pattern ⬇️
3. Started a new book on 'Lean' organisations. From engineering. Sounds helpful!
You?
1. My work opportunity with a GP surgery (a previous #GoodThing) has been cancelled.
V gutted.
I've recovered & managed to make a new plan.
2. 8 hours gardening! A willow arch with this pattern ⬇️
3. Started a new book on 'Lean' organisations. From engineering. Sounds helpful!
You?
💡Interesting text from engineering
💭 I'm curious to know if anyone has applied or adapted this theory for managing patient needs in hospitals or GP surgeries?
💡Interesting text from engineering
💭 I'm curious to know if anyone has applied or adapted this theory for managing patient needs in hospitals or GP surgeries?
See what NICE say at the beginning of each guideline ⬇️
They are a GUIDE
They offer evidence based information.
Patients are free to decide.
Clinicians can offer options & advice, and are not accountable for patients' decisions
Agree?
See what NICE say at the beginning of each guideline ⬇️
They are a GUIDE
They offer evidence based information.
Patients are free to decide.
Clinicians can offer options & advice, and are not accountable for patients' decisions
Agree?
1. At home with just my daughter this week 💕 Made her fav meal (korma). She loved it.
2. 3 hours in the garden again 🌱15 or so more plants in ⬇️
3. A comment on our work WhatsApp was really funny & indicated how much they like working together. It's been such a great addition.
You?
1. At home with just my daughter this week 💕 Made her fav meal (korma). She loved it.
2. 3 hours in the garden again 🌱15 or so more plants in ⬇️
3. A comment on our work WhatsApp was really funny & indicated how much they like working together. It's been such a great addition.
You?
1. Day gardening! Sun. Barrowing woodchip. Planting. Pruning.
2. Planned to come in for 2pm Primary-Secondary interface meeting (in my own time) then thought
"Nah, I'll listen in whilst I garden"
Worked great
Really inspiring!
3. Wine & food with my amazing in-laws. V lucky.
You?
1. Day gardening! Sun. Barrowing woodchip. Planting. Pruning.
2. Planned to come in for 2pm Primary-Secondary interface meeting (in my own time) then thought
"Nah, I'll listen in whilst I garden"
Worked great
Really inspiring!
3. Wine & food with my amazing in-laws. V lucky.
You?
( 🌳 Non-working day, so was listening in whilst gardening! Don't want to miss this kind of thing) 5/5
( 🌳 Non-working day, so was listening in whilst gardening! Don't want to miss this kind of thing) 5/5
Wonderful hearing from people who have solved the challenges I face every day in my GP practice.
A thread
Eg
➡️ Fit notes: A poster on the ward reminding patients to ask for a sick note. 1/5
Wonderful hearing from people who have solved the challenges I face every day in my GP practice.
A thread
Eg
➡️ Fit notes: A poster on the ward reminding patients to ask for a sick note. 1/5
What questions?
What data?
What decisions?
What tools, processes, or exercises?
What would your goal be?
What questions?
What data?
What decisions?
What tools, processes, or exercises?
What would your goal be?
1. I love my church community. Lots of friends over years. So precious.
2. Pizza night! Every 3 weeks we make pizzas, with wine & music
One of my fav family traditions
3. A struggling friend let me make them a freezer meal. It actually feels a real compliment to be allowed to help them
1. I love my church community. Lots of friends over years. So precious.
2. Pizza night! Every 3 weeks we make pizzas, with wine & music
One of my fav family traditions
3. A struggling friend let me make them a freezer meal. It actually feels a real compliment to be allowed to help them
1. Been so looking forward to seeing sun on the snow in my garden☺️
2. Really helpful session with my coach. Helped me to welcome some challenging emotions & situations. Amazing when we can reframe our situations. Really appreciate people who help me to do that
3. MOT went OK!
1. Been so looking forward to seeing sun on the snow in my garden☺️
2. Really helpful session with my coach. Helped me to welcome some challenging emotions & situations. Amazing when we can reframe our situations. Really appreciate people who help me to do that
3. MOT went OK!
❄️Walk in snow & coffee 11.30-12
🍲Shared lunch 12.30-1245
💪Team exercise 1330-1345
💗Sending off a treasured team member 3-3.10
88% Meeting patient need
12% Building a team culture that means the 88% is effective, sustainable & magnificent!
(1830 pub not included)
❄️Walk in snow & coffee 11.30-12
🍲Shared lunch 12.30-1245
💪Team exercise 1330-1345
💗Sending off a treasured team member 3-3.10
88% Meeting patient need
12% Building a team culture that means the 88% is effective, sustainable & magnificent!
(1830 pub not included)
💥Just like teams!💥
When 100% of our time is DOING, teams fail for similar reasons.
SPACE to listen, problem solve, dream, cross barriers, socialise, empathise, learn & experiment makes our DOING more EFFECTIVE.
A GP example? ⬇️
💥Just like teams!💥
When 100% of our time is DOING, teams fail for similar reasons.
SPACE to listen, problem solve, dream, cross barriers, socialise, empathise, learn & experiment makes our DOING more EFFECTIVE.
A GP example? ⬇️
Worked well when I asked a similar one about moving more.
Ways to use a GP Facebook group!
Worked well when I asked a similar one about moving more.
Ways to use a GP Facebook group!
It means impressive interview
💥People's past predicts their future
➡️Recruitment requires unearthing their track record & EXCLUDING interview performance
To think a 💰💰 Football Club doesn't know this is staggering!
It means impressive interview
💥People's past predicts their future
➡️Recruitment requires unearthing their track record & EXCLUDING interview performance
To think a 💰💰 Football Club doesn't know this is staggering!
My message to our patients is one that I would wish for everyone ❤️
My message to our patients is one that I would wish for everyone ❤️