Then on the way back you ping pinged our gate 4 times between the same 2 numbers. And the icing on the cake? Despite flying out of Charlotte, our bags are in Chicago. Thank you @americanair.bsky.social for the worst flying experience I've had.

You cancelled my original flight within 12 hours of departure, and delayed our secondary plane on the way there. Then your app won't let me check my bags to my returning flight. But wait! There's more! Was support able to help me? No! They kept me on a call loop instead of checking the bags.