1. Make a change so radical everyone hates it
2. let users complain for a while
3. Roll the changes back to where they really wanted them to start with (and would have done step 2 if gone right there).
1. Make a change so radical everyone hates it
2. let users complain for a while
3. Roll the changes back to where they really wanted them to start with (and would have done step 2 if gone right there).