Thank you for this information, John. We have fed this back to our Charge to investigate this with the branch. We offer our apologies to your partner for the issues she experienced. Thanks.

Thanks for getting back to us, John. We want to see what happened. Was this our Shiremoor branch? Also, what date and time roughly? We want to make sure this is resolved for your partner and future customers. Thank you.

This is concerning to hear, John. Can you explain exactly what happened? We can then pass this information onto our Charge team. Thank you.

We're delighted we could help such a worthy cause! 😊

Hi Lewis. Thank you for visiting and making the video. We appreciate the feedback! Many new developments coming soon.

Nice, make sure you get some of our coffee while you wait!

Hi Ian. Thanks for letting us know. We owe you an apology. In our recent email, we incorrectly mentioned a 50% discount, but the correct figure is 20% off car hire. You should receive a follow-up email with the clarification.

Delighted to offer our support. Thanks for all of your amazing work!

Our apologies for this less than ideal situation as the branch transitions. You can also contact our CS team at 0141 648 1088 or customerservice@arnoldclark.com. Thanks.

Thanks for letting us know! We always appreciate feedback. Let us know when you've made a final decision and we'll let our creative team know.

Nobody? Fair enough.