Agustin Reyna
@arcapde.bsky.social
Director General of BEUC, The European Consumer Organisation
Pinned
Agustin Reyna
@arcapde.bsky.social
· Nov 22
Hi everyone, I’m also new in this space where I’ll be sharing the important work @beuc.bsky.social & national consumer groups do to make markets & the economy work for consumers & society!
Reposted by Agustin Reyna
For too long, consumers have faced complex ticketing, limited rights, and poor connections + service quality when travelling across Europe by rail.
The EU's High-Speed Rail Action Plan should provide much-needed investment and aims to iron out ticketing issues.
Our reaction in @theguardian.com 👇
The EU's High-Speed Rail Action Plan should provide much-needed investment and aims to iron out ticketing issues.
Our reaction in @theguardian.com 👇
High-speed rail network possible by 2040, says European Commission
Plan to cut journey times between major cities could reduce Berlin-Copenhagen trip from seven to four hours
www.theguardian.com
November 5, 2025 at 4:34 PM
For too long, consumers have faced complex ticketing, limited rights, and poor connections + service quality when travelling across Europe by rail.
The EU's High-Speed Rail Action Plan should provide much-needed investment and aims to iron out ticketing issues.
Our reaction in @theguardian.com 👇
The EU's High-Speed Rail Action Plan should provide much-needed investment and aims to iron out ticketing issues.
Our reaction in @theguardian.com 👇
Reposted by Agustin Reyna
👏 We welcome the EU Commission's early findings that Meta has not met its content moderation obligations under the #DigitalServicesAct ⏩ Now, the Commission must keep a close eye on Meta to ensure they indeed change their practices and follow European law. Read more: www.beuc.eu/press-releas...
BEUC welcomes first steps by the Commission to Meta breaching the DSA as a start towards compliance
We welcome the European Commission’s preliminary findings that Meta has breached the Digital Services Act (DSA) content moderation obligations as a first step towards full compliance and enforcement w...
www.beuc.eu
October 24, 2025 at 1:53 PM
👏 We welcome the EU Commission's early findings that Meta has not met its content moderation obligations under the #DigitalServicesAct ⏩ Now, the Commission must keep a close eye on Meta to ensure they indeed change their practices and follow European law. Read more: www.beuc.eu/press-releas...
Reposted by Agustin Reyna
Europe needs to take swift action to save the EU economy. But where will the money come from? Consumers’ savings could be the answer.
Working capital markets are key to powering the economy and addressing big challenges like the looming pensions crisis, explains @arcapde.bsky.social on our blog 👇
Working capital markets are key to powering the economy and addressing big challenges like the looming pensions crisis, explains @arcapde.bsky.social on our blog 👇
How consumers' savings can save the EU economy
If the EU can harness consumers' savings via its Savings and Investment Union it could help save the EU economy.
blog.beuc.eu
October 16, 2025 at 2:22 PM
Europe needs to take swift action to save the EU economy. But where will the money come from? Consumers’ savings could be the answer.
Working capital markets are key to powering the economy and addressing big challenges like the looming pensions crisis, explains @arcapde.bsky.social on our blog 👇
Working capital markets are key to powering the economy and addressing big challenges like the looming pensions crisis, explains @arcapde.bsky.social on our blog 👇
Reposted by Agustin Reyna
The #EUEcolabel is going from strength to strength 🎉
Some good news to celebrate #WorldEcolabelDay yesterday: there are now more than 100,000 certified products and services to choose from in the 🇪🇺.
This is up 7% from March ↗️
Some good news to celebrate #WorldEcolabelDay yesterday: there are now more than 100,000 certified products and services to choose from in the 🇪🇺.
This is up 7% from March ↗️
The #EUEcolabel is gaining momentum.
It now certifies 109,096 🇪🇺 products and services, up 7% since March 2025.
From paints to paper, textiles to tourism, it's helping businesses compete and consumers choose sustainably.♻️
→ link.europa.eu/GXWwdw
It now certifies 109,096 🇪🇺 products and services, up 7% since March 2025.
From paints to paper, textiles to tourism, it's helping businesses compete and consumers choose sustainably.♻️
→ link.europa.eu/GXWwdw
October 10, 2025 at 10:27 AM
The #EUEcolabel is going from strength to strength 🎉
Some good news to celebrate #WorldEcolabelDay yesterday: there are now more than 100,000 certified products and services to choose from in the 🇪🇺.
This is up 7% from March ↗️
Some good news to celebrate #WorldEcolabelDay yesterday: there are now more than 100,000 certified products and services to choose from in the 🇪🇺.
This is up 7% from March ↗️
Reposted by Agustin Reyna
European consumers want a reliable, easy-to-use and free #digitaleuro 💶 according to our new survey. Read more via @euronews.com:
European consumers want a reliable, easy-to-use and free digital euro
EU policymakers are still working on the digital euro's legislative framework, but the ECB says it could be ready by mid-2029. #EuropeNews
www.euronews.com
September 25, 2025 at 8:44 AM
European consumers want a reliable, easy-to-use and free #digitaleuro 💶 according to our new survey. Read more via @euronews.com:
Reposted by Agustin Reyna
We attended @ec.europa.eu's Strategic Dialogue on the future of Europe's automotive sector this morning 🚗. Our DG @arcapde.bsky.social gave the consumer take on what policymakers can do to make owning an electric car more affordable:
BEUC shares consumer take on future of automotive industry
BEUC shared the consumer perspective on the future of the automotive industry at a so-called ‘Strategic Dialogue’ convened by European Commission President, Ursula von der Leyen.
www.beuc.eu
September 12, 2025 at 1:01 PM
We attended @ec.europa.eu's Strategic Dialogue on the future of Europe's automotive sector this morning 🚗. Our DG @arcapde.bsky.social gave the consumer take on what policymakers can do to make owning an electric car more affordable:
Reposted by Agustin Reyna
In this in-depth interview with the Digital Markets Research Hub, BEUC's @arcapde.bsky.social explores the challenges of representing consumers in today’s complex digital landscape, and how BEUC is helping shape competition policy that works for people, not just platforms.
Agustín Reyna, Director General of BEUC, The European Consumer Organisation: Antitrust & Consumers
youtu.be
August 7, 2025 at 1:02 PM
In this in-depth interview with the Digital Markets Research Hub, BEUC's @arcapde.bsky.social explores the challenges of representing consumers in today’s complex digital landscape, and how BEUC is helping shape competition policy that works for people, not just platforms.
Reposted by Agustin Reyna
Consumers often don't know they are being exposed to potentially unsafe products online 📦
@arcapde.bsky.social explains in this DW interview that parcels from companies like Temu & SHEIN contain products that aren't EU compliant and are potentially harmful to consumers.
Watch the full interview 👇
@arcapde.bsky.social explains in this DW interview that parcels from companies like Temu & SHEIN contain products that aren't EU compliant and are potentially harmful to consumers.
Watch the full interview 👇
EU warns Temu on product safety | DW News
YouTube video by DW News
www.youtube.com
August 1, 2025 at 8:33 AM
Consumers often don't know they are being exposed to potentially unsafe products online 📦
@arcapde.bsky.social explains in this DW interview that parcels from companies like Temu & SHEIN contain products that aren't EU compliant and are potentially harmful to consumers.
Watch the full interview 👇
@arcapde.bsky.social explains in this DW interview that parcels from companies like Temu & SHEIN contain products that aren't EU compliant and are potentially harmful to consumers.
Watch the full interview 👇
Reposted by Agustin Reyna
"The practice of charging consumers for hand luggage (...) is illegal under EU law and the case law of the CJEU. The governments are now trying to legitimise that practice," @arcapde.bsky.social Director General of BEUC, told @euronews.com.
Is it possible to balance the interests of air passengers and airlines?
The legal reform of air passenger rights in the EU is causing controversy. The changes to the regulations introduce new measures, such as allowing airlines to charge for hand luggage. This episode…
www.euronews.com
July 21, 2025 at 2:24 PM
"The practice of charging consumers for hand luggage (...) is illegal under EU law and the case law of the CJEU. The governments are now trying to legitimise that practice," @arcapde.bsky.social Director General of BEUC, told @euronews.com.
Reposted by Agustin Reyna
At the Paris AI Summit, BEUC made it clear: consumer protection isn’t holding Europe back, it builds trust & drives AI adoption. Regulated AI isn’t about barriers, it's about trusted innovation that benefits everyone. Consumers are key to AI’s success in Europe. More in @arcapde.bsky.social's blog.
Our takeaway from the AI Action Summit | BEUC
Those who say that regulation will harm the AI industry could not be more wrong: it is consumer protection that will build trust.
blog.beuc.eu
July 29, 2025 at 8:15 AM
At the Paris AI Summit, BEUC made it clear: consumer protection isn’t holding Europe back, it builds trust & drives AI adoption. Regulated AI isn’t about barriers, it's about trusted innovation that benefits everyone. Consumers are key to AI’s success in Europe. More in @arcapde.bsky.social's blog.
Reposted by Agustin Reyna
✏️Agustín Reyna, @arcapde.bsky.social directeur général du @beuc.eu revient sur les priorités de l’organisation et l’importance de la collaboration avec les associations de consommateurs à travers l’Europe.
Lire l'interview 👉 www.clcv.org/articles/les...
Lire l'interview 👉 www.clcv.org/articles/les...
Les défis du BEUC. « Consommateurs, restez actifs et exigeants »
www.clcv.org
July 8, 2025 at 8:38 AM
✏️Agustín Reyna, @arcapde.bsky.social directeur général du @beuc.eu revient sur les priorités de l’organisation et l’importance de la collaboration avec les associations de consommateurs à travers l’Europe.
Lire l'interview 👉 www.clcv.org/articles/les...
Lire l'interview 👉 www.clcv.org/articles/les...
Reposted by Agustin Reyna
. @beuc.eu Director @arcapde.bsky.social highlights the potential of an EU Action Plan for Plant Based Food to:
❤️ Improve Public Health
🌍 Protect the planet
💶 Create business opportunities
It can improve consumer choice + respond to their demand for healthier more sustainable food options!
❤️ Improve Public Health
🌍 Protect the planet
💶 Create business opportunities
It can improve consumer choice + respond to their demand for healthier more sustainable food options!
🌱Packed room at today’s event in the @europarl.europa.eu on plant based foods.
Clear interest from across the political spectrum about how the EU can move to more production *and* more consumption of #plantbased food!
Clear interest from across the political spectrum about how the EU can move to more production *and* more consumption of #plantbased food!
June 11, 2025 at 3:40 PM
. @beuc.eu Director @arcapde.bsky.social highlights the potential of an EU Action Plan for Plant Based Food to:
❤️ Improve Public Health
🌍 Protect the planet
💶 Create business opportunities
It can improve consumer choice + respond to their demand for healthier more sustainable food options!
❤️ Improve Public Health
🌍 Protect the planet
💶 Create business opportunities
It can improve consumer choice + respond to their demand for healthier more sustainable food options!
Reposted by Agustin Reyna
In an interview with AVACU's Todo Consumo magazine (a member of @cecuconsumo.bsky.social), BEUC's Director General @arcapde.bsky.social shares his vision for the organisation's work in this new chapter: from defending consumer rights in the digital age to ensuring fairness in financial services.
June 6, 2025 at 8:38 AM
In an interview with AVACU's Todo Consumo magazine (a member of @cecuconsumo.bsky.social), BEUC's Director General @arcapde.bsky.social shares his vision for the organisation's work in this new chapter: from defending consumer rights in the digital age to ensuring fairness in financial services.
Unacceptable outcome of today’s Council agreement on passenger rights - European consumers deserve better. We count on the @europarl.europa.eu to side with consumers and defend their rights. www.beuc.eu/press-releas...
EU countries are pushing to a rollback of key air passenger rights, consumer groups warn
Today, Member States struck a deal on the Air Passenger Rights Regulation revision after over a decade of political gridlock. BEUC warns that the Polish Presidency of the EU Council’s compromise subst...
www.beuc.eu
June 5, 2025 at 4:53 PM
Unacceptable outcome of today’s Council agreement on passenger rights - European consumers deserve better. We count on the @europarl.europa.eu to side with consumers and defend their rights. www.beuc.eu/press-releas...
Reposted by Agustin Reyna
At today's #PowerSummit25 @arcapde.bsky.social made the point that the energy transition requires consumers to be more active participants in the energy market.
But people can't be consumers 24/7. Energy suppliers need to more proactively help consumers with home renovation or shift to heat pumps.
But people can't be consumers 24/7. Energy suppliers need to more proactively help consumers with home renovation or shift to heat pumps.
BEUC's @arcapde.bsky.social will speak at the upcoming Eurelectric #PowerSummit25. The session will focus on what progress has been made since the energy crisis with regards to consumer engagement & empowerment in the energy transition. More info: powersummit2025.eurelectric.org/programme/
June 4, 2025 at 9:42 AM
At today's #PowerSummit25 @arcapde.bsky.social made the point that the energy transition requires consumers to be more active participants in the energy market.
But people can't be consumers 24/7. Energy suppliers need to more proactively help consumers with home renovation or shift to heat pumps.
But people can't be consumers 24/7. Energy suppliers need to more proactively help consumers with home renovation or shift to heat pumps.
Reposted by Agustin Reyna
BEUC & 16 members have filed a complaint with the @EU_Commission& the European Network of Consumer Protection Authorities calling for a full investigation into airlines’ abusive hand baggage practices 🧳✈️
www.beuc.eu/fly-light-pa...
#FlyLightPayHeavy
www.beuc.eu/fly-light-pa...
#FlyLightPayHeavy
Fly light, pay heavy | BEUC
BEUC and 16 of its members from 12 countries filed a complaint on 21 May 2025 to the European Commission and the network of consumer protection authorities (CPC) denouncing 7 airlines' unfair hand bag...
www.beuc.eu
May 21, 2025 at 7:20 AM
BEUC & 16 members have filed a complaint with the @EU_Commission& the European Network of Consumer Protection Authorities calling for a full investigation into airlines’ abusive hand baggage practices 🧳✈️
www.beuc.eu/fly-light-pa...
#FlyLightPayHeavy
www.beuc.eu/fly-light-pa...
#FlyLightPayHeavy
Reposted by Agustin Reyna
BEUC's @arcapde.bsky.social on @luminategroup.bsky.social's panel “Enforcing EU's Digital Regulations in Court” at #CPDP2025: litigation is a necessary, and increasingly vital, part of making tech regulation work for consumers. Without it, we risk having rights on paper, but no justice in practice.
May 22, 2025 at 9:31 AM
BEUC's @arcapde.bsky.social on @luminategroup.bsky.social's panel “Enforcing EU's Digital Regulations in Court” at #CPDP2025: litigation is a necessary, and increasingly vital, part of making tech regulation work for consumers. Without it, we risk having rights on paper, but no justice in practice.
Reposted by Agustin Reyna
Over 10 million parcels enter the EU everyday. At the moment, customs agents are not properly equipped to check all of them. Are appropriate measures in place to reduce significantly the number of unsafe products entering the EU? Hear more from BEUC's @arcapde.bsky.social on the BBC (4'26).
World Business Report - EU plans fee on cheap Chinese parcels - BBC Sounds
The EU plans a €2 fee on cheap parcels from China, hitting companies like Temu and Shein
www.bbc.co.uk
May 21, 2025 at 7:19 AM
Over 10 million parcels enter the EU everyday. At the moment, customs agents are not properly equipped to check all of them. Are appropriate measures in place to reduce significantly the number of unsafe products entering the EU? Hear more from BEUC's @arcapde.bsky.social on the BBC (4'26).
Reposted by Agustin Reyna
"With over 12 million parcels entering the 🇪🇺 every day, it's unrealistic to expect customs to act as the last line of defense."
Online marketplaces must be accountable for the safety & compliance of products they sell to European consumers. More from @arcapde.bsky.social ⤵️ www.dw.com/en/china-tem...
Online marketplaces must be accountable for the safety & compliance of products they sell to European consumers. More from @arcapde.bsky.social ⤵️ www.dw.com/en/china-tem...
Why China's Temu and Shein are Europe's new trade threat – DW – 05/06/2025
Donald Trump has axed a loophole that allowed Chinese retailers to ship goods directly to US consumers without paying import duties. Could e-commerce platforms like Temu and Shein now flood Europe wit...
www.dw.com
May 8, 2025 at 12:18 PM
"With over 12 million parcels entering the 🇪🇺 every day, it's unrealistic to expect customs to act as the last line of defense."
Online marketplaces must be accountable for the safety & compliance of products they sell to European consumers. More from @arcapde.bsky.social ⤵️ www.dw.com/en/china-tem...
Online marketplaces must be accountable for the safety & compliance of products they sell to European consumers. More from @arcapde.bsky.social ⤵️ www.dw.com/en/china-tem...
Reposted by Agustin Reyna
"Enforcing EU's Digital Regulations in Court - How Can Civil Society Step in?"
Organised by Luminate with Emmanuelle Debouverie (moderator), @jvh.bsky.social, @arcapde.bsky.social, Simone Ruf, Ursula Pachl
More information: cpdp.be/3455
#CPDP2025 #TheWorldisWatching #CPDP.ai #CPDP
Organised by Luminate with Emmanuelle Debouverie (moderator), @jvh.bsky.social, @arcapde.bsky.social, Simone Ruf, Ursula Pachl
More information: cpdp.be/3455
#CPDP2025 #TheWorldisWatching #CPDP.ai #CPDP
May 1, 2025 at 11:04 AM
"Enforcing EU's Digital Regulations in Court - How Can Civil Society Step in?"
Organised by Luminate with Emmanuelle Debouverie (moderator), @jvh.bsky.social, @arcapde.bsky.social, Simone Ruf, Ursula Pachl
More information: cpdp.be/3455
#CPDP2025 #TheWorldisWatching #CPDP.ai #CPDP
Organised by Luminate with Emmanuelle Debouverie (moderator), @jvh.bsky.social, @arcapde.bsky.social, Simone Ruf, Ursula Pachl
More information: cpdp.be/3455
#CPDP2025 #TheWorldisWatching #CPDP.ai #CPDP
Reposted by Agustin Reyna
Europe is facing a poly-crisis which requires us to adapt and take swift action on multiple fronts to save the EU economy. The big question is: where is the money going to come from? Consumers’ savings could be the answer, explains @arcapde.bsky.social in our new blog 👇
How consumers' savings can save the EU economy
If the EU can harness consumers' savings via its Savings and Investment Union it could help save the EU economy.
blog.beuc.eu
April 4, 2025 at 10:20 AM
Europe is facing a poly-crisis which requires us to adapt and take swift action on multiple fronts to save the EU economy. The big question is: where is the money going to come from? Consumers’ savings could be the answer, explains @arcapde.bsky.social in our new blog 👇
Reposted by Agustin Reyna
🚨 If you’re looking for a great job in a great organization, look no further 👇
www.beuc.eu/vacancy/beuc...
www.beuc.eu/vacancy/beuc...
BEUC is seeking a Food Policy Senior Officer
BEUC, The European Consumer Organisation is currently looking for a Brussels-based Policy Officer, a senior role to assist the Head of Food, Health and Chemicals Safety Team.
www.beuc.eu
March 25, 2025 at 7:18 AM
🚨 If you’re looking for a great job in a great organization, look no further 👇
www.beuc.eu/vacancy/beuc...
www.beuc.eu/vacancy/beuc...
Reposted by Agustin Reyna
Dieselgate France
class action of consumer group CLCV against Volskwagen
the judge says the lawsuit is admissible (always a challenge in class action)
Good step towards collective redress
@beuc.eu @arcapde.bsky.social @dscarpio.bsky.social
www.lefigaro.fr/flash-eco/di...
class action of consumer group CLCV against Volskwagen
the judge says the lawsuit is admissible (always a challenge in class action)
Good step towards collective redress
@beuc.eu @arcapde.bsky.social @dscarpio.bsky.social
www.lefigaro.fr/flash-eco/di...
Dieselgate : une action de groupe contre Volkswagen jugée recevable, première étape vers l’indemnisation des clients
La justice française a estimé recevable jeudi une action de groupe contre Volkswagen dans l'affaire du Dieselgate, une première étape vers une...
www.lefigaro.fr
March 27, 2025 at 7:38 PM
Dieselgate France
class action of consumer group CLCV against Volskwagen
the judge says the lawsuit is admissible (always a challenge in class action)
Good step towards collective redress
@beuc.eu @arcapde.bsky.social @dscarpio.bsky.social
www.lefigaro.fr/flash-eco/di...
class action of consumer group CLCV against Volskwagen
the judge says the lawsuit is admissible (always a challenge in class action)
Good step towards collective redress
@beuc.eu @arcapde.bsky.social @dscarpio.bsky.social
www.lefigaro.fr/flash-eco/di...
Reposted by Agustin Reyna
Tenemos una legislación de consumo exigente, pero la clave hoy es hacerla cumplir. Recomiendo esta entrevista a @arcapde.bsky.social
Agustín Reyna: “Los europeos son los consumidores más protegidos del mundo”
El director general de la Organización Europea de Consumidores, que aglutina 44 organizaciones de 31 países, explica que “la gran mayoría de los productos de Temu no son conformes a las normas europea...
elpais.com
March 22, 2025 at 7:56 PM
Tenemos una legislación de consumo exigente, pero la clave hoy es hacerla cumplir. Recomiendo esta entrevista a @arcapde.bsky.social
Reposted by Agustin Reyna
Does it make financial sense to own an EV in 🇫🇷? Our member @ufcquechoisir.bsky.social says 'oui' as long as purchase aids are maintained and electricity stays affordable. This is part of our new 'total cost of ownership study'. Stay tuned for full European report: www.quechoisir.org/action-ufc-q...
Voiture électrique - Un choix gagnant… à condition que l’État ne sabote pas la transition ! - Action UFC-Que Choisir - UFC-Que Choisir
L’UFC-Que Choisir dévoile aujourd’hui une nouvelle étude (1) qui confirme que la voiture électrique est une alternative économiquement avantageuse sur le long terme, dans un contexte où elle représent...
www.quechoisir.org
March 13, 2025 at 10:36 AM
Does it make financial sense to own an EV in 🇫🇷? Our member @ufcquechoisir.bsky.social says 'oui' as long as purchase aids are maintained and electricity stays affordable. This is part of our new 'total cost of ownership study'. Stay tuned for full European report: www.quechoisir.org/action-ufc-q...