⚙️ Founder at Insight Craft
💛 Human-centered design enthusiast
🥼 Evidence-based decision-making evangelist
I am yet to see a single company who went all-in on AI and didn't regret it shortly after
I am yet to see a single company who went all-in on AI and didn't regret it shortly after
Their AI in question:
Their AI in question:
Asking as a person who had to spend half of the weekend digging through the outdated and poorly filled documentation
Asking as a person who had to spend half of the weekend digging through the outdated and poorly filled documentation
Make sure that customers can find in your new product all the things they used to have in their previous solutions and convince them that they won't find in your product what they are afraid to find❗
Make sure that customers can find in your new product all the things they used to have in their previous solutions and convince them that they won't find in your product what they are afraid to find❗
Everything that customers are afraid to find (or not find) in your new product if they abandon their current solution:
↳ Poor user experience
↳ Lack of vital features
Everything that customers are afraid to find (or not find) in your new product if they abandon their current solution:
↳ Poor user experience
↳ Lack of vital features
Everything in the existing solution that retains customers within it and prevents them from switching:
↳ Integration with a vital service
↳ Great discount for long-term use
↳ High cancelation fees
Everything in the existing solution that retains customers within it and prevents them from switching:
↳ Integration with a vital service
↳ Great discount for long-term use
↳ High cancelation fees
They enhance your product's positioning and work on inviting customers to ditch the old product and try a new one 🟢
Use them straight away for your value propositions like "Our product is faster than [existing solution name]
They enhance your product's positioning and work on inviting customers to ditch the old product and try a new one 🟢
Use them straight away for your value propositions like "Our product is faster than [existing solution name]
Everything that attracts customers to your product:
↳ Solving problems more effectively
↳ Intuitive design
↳ Better UX
Everything that attracts customers to your product:
↳ Solving problems more effectively
↳ Intuitive design
↳ Better UX
Everything that customers already dislike in their existing solution:
↳ Slow performance
↳ Poor customer experience
|↳ High pricing
All of these already push them away and stimulate them to search for alternatives
Everything that customers already dislike in their existing solution:
↳ Slow performance
↳ Poor customer experience
|↳ High pricing
All of these already push them away and stimulate them to search for alternatives
🟢 PUSH & PULL (factors that help you)
🔴 HABIT & ANXIETY (factors that work against you)
🟢 PUSH & PULL (factors that help you)
🔴 HABIT & ANXIETY (factors that work against you)
The Four Forces of Progress framework - a great way to visualize this process and understand the factors that work towards and against your product ⤵️
The Four Forces of Progress framework - a great way to visualize this process and understand the factors that work towards and against your product ⤵️