Anne Pardoe
annepardoe.bsky.social
Anne Pardoe
@annepardoe.bsky.social
Head of Policy at Citizens Advice (consumer, debt and postal services)
This reminds me of that time we tried to quantify the amount of time people would need to be ‘the ideal consumer’ across markets. 🫣
April 2, 2025 at 8:38 AM
Social tariffs could offer a vital lifeline -but only if they are better designed.

Our new research explores how they can be effectively targeted and delivered using automation—ensuring help reaches the people who need it most.

👉 Read more: www.citizensadvice.org.uk/policy/publi...
Fairer Bills, Smarter Systems: Designing targeted social tariffs with automation in mind
Social tariffs could help low-income households struggling with essential bills, but scheme designs need reform. Three reports from Citizens Advice and partners explore how to better target support an...
www.citizensadvice.org.uk
April 1, 2025 at 5:32 PM