step 1 do x.
step 2, if customer responds positively, do y.
This flow gets injected into a larger prompt along with the conversation log, action log and a set of actions the LLM can perform.
step 1 do x.
step 2, if customer responds positively, do y.
This flow gets injected into a larger prompt along with the conversation log, action log and a set of actions the LLM can perform.