Almas
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almasm.bsky.social
Almas
@almasm.bsky.social
Senior Communications Advisor | Photographer | Videographer | former Journalist | Artist | Traveller | Lifelong Learner | Mumbai | Vancouver
My goal was to get home to my family and I stayed silent. But is this the best level of customer service I can expect from a reputable international airline? I'm not naming names because I'm not looking for compensation but I do want to understand if there was nothing else they could do for me?
December 27, 2024 at 9:16 PM
My stress levels were high, emotions were running high and being a polite person by nature, I wasn't ready to confront or raise my voice or even ask for anything more from the staff. They saw me standing for more than half the flight but offered no other support. 4/5
December 27, 2024 at 9:16 PM
Then it got painful. I couldn't go on and requested the main crew manager if any another option was available. The concession I was given was to sit on the crew seat at the back for 10 minutes every hour on a 14 hour flight. I walked, I stood, almost cried when I couldn't take it any longer... 3/5
December 27, 2024 at 9:16 PM
I was told the flight was full. The crew couldn't change my seat. My request to sit on the crew seat (apart from taxi, take off and landing was denied). I managed to sit on the edge for take off and then tried sitting on one hip and then switching to another for the first couple of hours... 2/5
December 27, 2024 at 9:16 PM