💡Actual entrepreneur & 📣 junior marketer
👋 support assistant @ marketsyai
closing my code editor
closing my code editor
Made it look NON-automated
No fancy formatting
No images
No marketing BS
Just a simple "hey, noticed you left, what happened?"
People actually reply to these because they don't scream "automated message" 🧠
Made it look NON-automated
No fancy formatting
No images
No marketing BS
Just a simple "hey, noticed you left, what happened?"
People actually reply to these because they don't scream "automated message" 🧠
- Auto-sends plain text email (looks like I typed it myself)
- Saves me 3h/week
- Already got 2 customers back
- Collecting gold mine of feedback
- Auto-sends plain text email (looks like I typed it myself)
- Saves me 3h/week
- Already got 2 customers back
- Collecting gold mine of feedback
Then my dev brain kicked in:
"Dude, you're wasting time on repetitive tasks"
Then my dev brain kicked in:
"Dude, you're wasting time on repetitive tasks"
- Check dashboard
- See cancellation
- Write personal email
- Wait for reply
- Try to help
- Repeat 5-10 times
- Check dashboard
- See cancellation
- Write personal email
- Wait for reply
- Try to help
- Repeat 5-10 times
Listen to what customers say
But watch what they do
Took months to get this balance right, but transformed how I build
Listen to what customers say
But watch what they do
Took months to get this balance right, but transformed how I build
Proof:
- Abandoned cart recovery: $10k+ back to customers
- Basic promo codes: 20% conversion jump
Both outperformed my "dream features" list
Proof:
- Abandoned cart recovery: $10k+ back to customers
- Basic promo codes: 20% conversion jump
Both outperformed my "dream features" list
Sure, my users knew their problems
But finding real solutions meant ignoring half of those requests
Sure, my users knew their problems
But finding real solutions meant ignoring half of those requests
Got caught between users demanding opposite features
One needs tax management
Another runs away from it
The real growth came from decoding what my product lacked
Got caught between users demanding opposite features
One needs tax management
Another runs away from it
The real growth came from decoding what my product lacked
Our Black Friday deal drops today at @marketsyai.bsky.social
No gimmicks. Just our best work yet
bsky.app/profile/mark...
My co-founder will kill me for this discount, so grab it before he checks Stripe 😅
marketsy.ai/black-friday...
Our Black Friday deal drops today at @marketsyai.bsky.social
No gimmicks. Just our best work yet
bsky.app/profile/mark...
Not because I've become smarter
But because I've become more honest with myself about what our customers actually want
Not because I've become smarter
But because I've become more honest with myself about what our customers actually want
- Most bought our highest tier
- Many asked about annual plans
- Several inquired about bulk licenses
They had budget. They needed value. I was solving the wrong problem
- Most bought our highest tier
- Many asked about annual plans
- Several inquired about bulk licenses
They had budget. They needed value. I was solving the wrong problem
These weren't price-sensitive customers hunting deals
These were entrepreneurs investing their year-end profits into tools for 2024
And I was competing on... price? 🤦♂️
These weren't price-sensitive customers hunting deals
These were entrepreneurs investing their year-end profits into tools for 2024
And I was competing on... price? 🤦♂️
Analyzed our buyers later: 90% were course creators, coaches, and indie founders
Analyzed our buyers later: 90% were course creators, coaches, and indie founders
My emails? Buried under hundreds of offers
My ads? Crazy expensive
Me and my co-founder? Stressed and overworked
Should've seen it coming. Most buyers had already picked their tools weeks before BF
My emails? Buried under hundreds of offers
My ads? Crazy expensive
Me and my co-founder? Stressed and overworked
Should've seen it coming. Most buyers had already picked their tools weeks before BF
- 50% off everything
- Flashy countdown timers
- Aggressive email sequence
Result: High traffic, terrible margins, wrong customers 🤦♂️
- 50% off everything
- Flashy countdown timers
- Aggressive email sequence
Result: High traffic, terrible margins, wrong customers 🤦♂️
The real secret isn't going viral
It's being there with the right solution when someone needs it most
Boring beats viral every time
The real secret isn't going viral
It's being there with the right solution when someone needs it most
Boring beats viral every time
Most overlooked opportunity:
Converting help articles into products
Every support ticket, forum question, and confused email reveals exactly what people need enough to pay for
Most overlooked opportunity:
Converting help articles into products
Every support ticket, forum question, and confused email reveals exactly what people need enough to pay for
Skip the fancy marketing. Focus on being the answer to specific Google searches
Your digital product becomes the obvious solution when someone is desperately looking for help - not when they're mindlessly scrolling
Skip the fancy marketing. Focus on being the answer to specific Google searches
Your digital product becomes the obvious solution when someone is desperately looking for help - not when they're mindlessly scrolling
Create content addressing their midnight panic moments:
- Email templates that land dream clients
- Legal contract packs for freelancers
- Step-by-step system migration guides
- Video tutorials fixing specific error codes
- Templates for professional case studies
Create content addressing their midnight panic moments:
- Email templates that land dream clients
- Legal contract packs for freelancers
- Step-by-step system migration guides
- Video tutorials fixing specific error codes
- Templates for professional case studies