Holly smoke .. .I hadn't seen it. Now I can't unsee it.

That's not what I mean. I just think it isn't easy as that :)

(last) Anyway, thanks a lot for the feedback and for making me think :)

(7/n) I'm not saying teams shouldn't be responsible, but I am just wondering if our traditional ideas about accountability need to evolve as these systems become more autonomous.

(6/n) It's like trying to hold someone accountable for the weather. Yes, they can build the forecasting system, but at some point, the complexity makes understanding impossible.

(5/n) But here's my struggle. As these AI systems get more complex and their decision-making more opaque, can we honestly say the teams fully understand what's happening anymore?

(4/n) Your point about responsibility really got me thinking. While I love blameless postmortems too, the accountability question gets tricky with these systems. In theory, yes, the human teams should be responsible.

(3/n) And good catch on the redundant "famous" - definitely missed that one in editing!

(2/n) Yea, I should've been clearer about the difference between regular AIOps (where humans still make the final calls with AI help) and what I'm calling "meta-operators" (where the AI is actually making the decisions itself). Thanks for picking up on that while still following my main points!

(1/n) Thanks so much for the thoughtful feedback, Dave!

Let me know how you like it or not please :)

Yes, really good piece indeed.

😱 r/where/were