@amycedmondson.bsky.social's original work in healthcare was really telling. If I remember rightly, the results were originally counter-intuitive. I guess the high performing teams had levels of PS high enough to overcome the threat and anxiety. This lead to increased reporting of adverse events

Completely agree. You can't enforce behavioural change. You can create an environment where it's nurtured, I guess that what the how to guides are getting at. 🤞

The Apocalypse 'it might never happen!'

Remember when we thought the www was going to make humanity brighter, more connected and better at making decisions?