Resolution Systems Institute
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aboutrsi.bsky.social
Resolution Systems Institute
@aboutrsi.bsky.social
Resolution Systems Institute is a Chicago-based national nonprofit with the mission of strengthening access to justice by enhancing court alternative dispute resolution (ADR) systems. Our work includes research & evaluation, program design & program admin.
"If You Build AI Dispute Resolution, Will They Come?" In a presentation for NCTDR's ODR Cyberweek 2025, Jennifer Shack & Jasmine Henry applied findings from RSI's OPEN Project & other research to discuss concerns about AI and steps ADR practitioners can take to mitigate them. youtu.be/AZh5bhyhPkQ
NCTDR Cyberweek 2025: If You Build AI Dispute Resolution, Will They Come?
YouTube video by Resolution Systems Institute
youtu.be
November 12, 2025 at 11:29 PM
RSI has a new Kane County Eviction Mediation Program Assistant! Cathy McCoy will assist with participant intake, referral to services, data entry & outreach. Cathy has been a mediator with the program since 2021 & was featured on RSI's blog for her volunteer work.

blog.aboutrsi.org/2024/evictio...
September 3, 2025 at 10:19 PM
RSI has learned a lot about making court communications trustworthy & accessible. So this fall, we'll present 2 FREE webinars, for courts, ADR pros & others, with insights into barriers to ADR program participation and how to fix them.

If you've got a great ADR program, we want people to use it!
August 21, 2025 at 10:54 PM
In the latest Court ADR Connection newsletter:

A grant from the @iejf.bsky.social enabled RSI to better serve victims of domestic violence in our Kane County Eviction Mediation Program.

Check it out! #ConflictResolution

www.aboutrsi.org/publications...
August 5, 2025 at 6:02 PM
In the May edition of RSI's Court ADR Connection newsletter, we share the moving speech by the Hon. Morton Denlow (Ret.) upon receiving RSI's Harris H. Agnew Service to Community Award.
Read it, along with other updates on RSI's work, at mailchi.mp/aboutrsi.org...
May 27, 2025 at 2:57 PM
In RSI's latest blog post, Researcher Stephen Sullivan describes what went into designing our latest communication tools for courts and summarizes key findings from usability testing them. Read it at blog.aboutrsi.org/2025/researc...
May 14, 2025 at 4:10 PM
Resolution Systems Institute is officially 30 years old! We're marking our “pearl” anniversary with a look back at some of our big moments, and as promised, we have collected your "pearls of wisdom" on alternative dispute resolution (ADR). Thanks for being part of our story!
youtu.be/LAaJGRlZLcE?...
RSI 30th Anniversary Lookback
YouTube video by Resolution Systems Institute
youtu.be
May 6, 2025 at 2:53 PM
We saved the April Court ADR Connection till the last day of the month so we could include all the good stuff!

Be sure to check it out: mailchi.mp/aboutrsi.org...
April 30, 2025 at 4:25 PM
RSI presented our Harris H. Agnew Service to Community Award to Hon. Morton Denlow (Ret.) on Friday! The award recognizes people whose cumulative efforts have substantially & meaningfully enhanced court ADR systems in Illinois. Judge Denlow has provided visionary leadership over decades of service.
April 28, 2025 at 9:49 PM
Don't miss odr.com CEO Colin Rule's recent interview with RSI Director of Research Jennifer Shack on the Mediate.com podcast!

mediate.podbean.com/e/implementi...
ODR.com | Online Dispute Resolution Software for Courts, Governments & Organizations
ODR.com provides advanced online dispute resolution software to help courts, governments, and organizations efficiently manage and resolve disputes. Streamline caseloads, improve access to justice, an...
odr.com
March 18, 2025 at 2:31 PM
Reposted by Resolution Systems Institute
Thanks to @quigley.house.gov for speaking on the House floor yesterday in opposition to the CR, highlighting the additional cuts to affordable housing & homeless services in the bill & calling on the Trump Administration to follow congressional spending directives: www.youtube.com/watch?v=6UMJ...
Quigley: When This President Gets in a Room with the Truth, a Fight Breaks Out
YouTube video by U.S. Representative Mike Quigley
www.youtube.com
March 12, 2025 at 6:53 PM
RSI's Trust Project is studying what factors might improve trust during mediation. Curious what we're doing & why? Check out the webinar that project partner Ken Webb and RSI's Jennifer Shack gave to the Association for Conflict Resolution Illinois Chapter.

www.youtube.com/watch?v=GVdi...
2025-02-13 ACR-IL Presentation: Opportunity for Mediators to Participate in Innovative Research
YouTube video by Rob Olian
www.youtube.com
March 4, 2025 at 4:01 PM
It's the last day of February! Have you seen this month's Court ADR Connection newsletter? Catch up at mailchi.mp/aboutrsi.org...
February 28, 2025 at 3:53 PM
RSI is turning 30! 2025 marks our "pearl" anniversary, and we plan to celebrate all year! We hope you'll join us as we pay tribute to three decades of strengthening access to justice by enhancing court ADR systems.

Read more on our blog!
blog.aboutrsi.org/2025/uncateg...
February 27, 2025 at 4:12 PM
January 9, 2025 at 4:49 PM