UXR
@uxr.bsky.social
User Experience Researcher/ Fmr. PM Sleep Research
Interesting article on the limits of the Net Promoter Score. www.elliotcsmith.com/if-your-cust.... #uxr #userexperience
If your customers don't talk, NPS is a vanity metric.
Word of mouth is a hell of a growth lever, but only when it works. It’s now become almost universal to send your customers an NPS survey and—hopefully—use your scores in the high 80s to show how well ...
www.elliotcsmith.com
February 7, 2025 at 1:10 PM
Interesting article on the limits of the Net Promoter Score. www.elliotcsmith.com/if-your-cust.... #uxr #userexperience
This accessibility study looked at the problems facing older people with touch screens in driving. Product devs often believe people will just learn how to use something. This is why UXR is so important- before, during, and after a product is made. journals.sagepub.com/doi/10.1177/.... #UXR
Older Adults Disproportionately Hindered by Touch Screen Interfaces in Driving Tasks - Kathryn Baringer, Dustin Souders, Alan Mintz, 2023
Touch screens have become increasingly used for many personal technologies. However, older adults have trouble using touch screen interfaces. The general assump...
journals.sagepub.com
January 31, 2025 at 8:47 PM
This accessibility study looked at the problems facing older people with touch screens in driving. Product devs often believe people will just learn how to use something. This is why UXR is so important- before, during, and after a product is made. journals.sagepub.com/doi/10.1177/.... #UXR
A couple of great articles on vaccine hesitancy. UXR people take a look the contextual survey design implemented for this in the BMJ article. very informative. bmjopen.bmj.com/content/14/1... #research #uxr
www.technologyreview.com/2025/01/31/1...
www.technologyreview.com/2025/01/31/1...
Oxford Vaccine Hesitancy Scale (OVHS): a UK-based and US-based online mixed-methods psychometric development and validation study of an instrument to assess vaccine hesitancy
Objectives To describe the development, validation and reliability of the Oxford Vaccine Hesitancy Scale (OVHS), a new instrument to assess vaccine hesitancy in the general population.
Design Cross-s...
bmjopen.bmj.com
January 31, 2025 at 8:08 PM
A couple of great articles on vaccine hesitancy. UXR people take a look the contextual survey design implemented for this in the BMJ article. very informative. bmjopen.bmj.com/content/14/1... #research #uxr
www.technologyreview.com/2025/01/31/1...
www.technologyreview.com/2025/01/31/1...
Interested if any UXR people have come across optimism bias in their research. Did you weight your results differently? Nice article here about it- bigthink.com/the-learning... #uxr #psychology
Why the “optimism bias” rules our hopes for the future
It's estimated that a quarter of people’s optimism variability is due to genes. That leaves plenty of room for us to learn and grow.
bigthink.com
January 8, 2025 at 7:17 PM
Interested if any UXR people have come across optimism bias in their research. Did you weight your results differently? Nice article here about it- bigthink.com/the-learning... #uxr #psychology
Great article on motivation and categorizing it. This is great way to give 'motivations' a contextual grounding for UX. arxiv.org/pdf/2410.12991. #uxr #contextualanalysis
arxiv.org
January 2, 2025 at 1:19 PM
Great article on motivation and categorizing it. This is great way to give 'motivations' a contextual grounding for UX. arxiv.org/pdf/2410.12991. #uxr #contextualanalysis
Was reading this short article bigthink.com/business/moo... about mood. Reminded me that I would like to see more UXR integration of mood/emotion into its surveys/interviews. A simple one like the BMIS Brief mood introspection scale can give you clearer context of a respondents answers. #uxr
Heidegger's "mood theory" explains why you do anything at all
Moods show how much we are "thrown" in the world — they nudge our decisions, they frame the world, and they define our experiences.
bigthink.com
January 1, 2025 at 11:53 PM
Was reading this short article bigthink.com/business/moo... about mood. Reminded me that I would like to see more UXR integration of mood/emotion into its surveys/interviews. A simple one like the BMIS Brief mood introspection scale can give you clearer context of a respondents answers. #uxr
In case you're looking for a intro to qualitative analysis, or a refresher, like me- www.coursera.org/specializati... #qualitative #uxr #ux
Qualitative Research Methods in Psychology
Offered by American Psychological Association. Qualitative Research Methods & Statistics in Psych Enroll for free.
www.coursera.org
December 18, 2024 at 12:54 PM
In case you're looking for a intro to qualitative analysis, or a refresher, like me- www.coursera.org/specializati... #qualitative #uxr #ux
Great lecture on Contextual Inquiry by Karen Holtzblatt. lnkd.in/edV7kgSB
#uxresearch #UXR #contextualdesign
#uxresearch #UXR #contextualdesign
Part 1: Intro to Contextual Design
www.youtube.com
November 14, 2023 at 1:46 PM
Great lecture on Contextual Inquiry by Karen Holtzblatt. lnkd.in/edV7kgSB
#uxresearch #UXR #contextualdesign
#uxresearch #UXR #contextualdesign
Your product needs this problem- Why can't Twitter and TikTok be easily replaced? Something called 'network effects'
www.npr.org/2023/04/12/1...
#behavioralscience #uxr
www.npr.org/2023/04/12/1...
#behavioralscience #uxr
www.npr.org
November 14, 2023 at 1:43 PM
Your product needs this problem- Why can't Twitter and TikTok be easily replaced? Something called 'network effects'
www.npr.org/2023/04/12/1...
#behavioralscience #uxr
www.npr.org/2023/04/12/1...
#behavioralscience #uxr
Add Contextual analysis to you research toolbox. Understanding User context is paramount to understanding issues with your product. #UXR #product #app #research
Thematic Analysis Braun et al PART 1 YOUTUBE VIDEO
This is part one of a four-part lecture entitled Thematic Analysis. The materials were created by Virginia Braun, Victoria Clarke and Nikki Hayfield; the lec...
www.youtube.com
November 14, 2023 at 1:32 PM
Why I liked this: This data shows the importance of knowing the context of your audience and how you need to consider you messaging. Useful for subject recruitment and advertising your new app. #UXR #research #design
Implications of COVID-19 vaccination heterogeneity in mobility networks - Communications Physics
The inhomogeneity of vaccine uptake has many roots from social, political to economic and analysing the consequent impact on virus proliferation is complex. Here, using epidemiological models based on...
www.nature.com
November 14, 2023 at 1:28 PM
This is a must read before you deliver your next survey. Would also recommend Questionnaire Design by Brace and Bolton for a more in-depth understanding. #UXR #survey #research
Classifying Survey Questions into Four Content Types – MeasuringUAccessibility ToolsHigh ContrastN...
measuringu.com
November 14, 2023 at 1:23 PM
Interested in behavior change design, add this to your toolbox- COM-B looks at behavior change in relation to the person or population's Capability, Opportunity, and Motivation to make that behavior change. www.ucl.ac.uk/behaviour-ch... #design #behavior #UXR
A brief introduction to the COM-B Model of behaviour and the PRIME Theory of motivatio...
UCL Discovery is UCL's open access repository, showcasing and providing access to UCL research outputs from all UCL disciplines.
discovery.ucl.ac.uk
November 13, 2023 at 10:18 PM
Interested in behavior change design, add this to your toolbox- COM-B looks at behavior change in relation to the person or population's Capability, Opportunity, and Motivation to make that behavior change. www.ucl.ac.uk/behaviour-ch... #design #behavior #UXR
November 13, 2023 at 8:37 PM