Reduce quality (but selectively)
How?
Maybe instead of glossy PowerPoint slides you make a simple word doc for updates.
Maybe an internal training is a screen share walkthrough instead of a polished video.
Focus on fancy only where it gives value.
Reduce quality (but selectively)
How?
Maybe instead of glossy PowerPoint slides you make a simple word doc for updates.
Maybe an internal training is a screen share walkthrough instead of a polished video.
Focus on fancy only where it gives value.
Foreshadow the change you will launch Monday - along with the training and support you will provide to help them learn.
Then everyone has a good weekend.
Foreshadow the change you will launch Monday - along with the training and support you will provide to help them learn.
Then everyone has a good weekend.
How do I manage this? An action log.
It’s literally a shared spreadsheet called an action log with a tab for:
- Actions
- Decisions
- Blockers
- Meeting minute links
This way if someone forgets what happened in the meeting they aren’t searching their inbox.
How do I manage this? An action log.
It’s literally a shared spreadsheet called an action log with a tab for:
- Actions
- Decisions
- Blockers
- Meeting minute links
This way if someone forgets what happened in the meeting they aren’t searching their inbox.
Reducing the costs of making decisions.
- Meetings have an agenda and pre-read
- Emails have a clear ask and context
- Timelines are not missing tasks
- Wikis are regularly updated
Reducing the costs of making decisions.
- Meetings have an agenda and pre-read
- Emails have a clear ask and context
- Timelines are not missing tasks
- Wikis are regularly updated
“time to complete a task” with
“time available to complete a task”
“time to complete a task” with
“time available to complete a task”
If it can wait until Monday, wait to send.
If it cannot wait until Monday, why?
If it can wait until Monday, wait to send.
If it cannot wait until Monday, why?
If it can wait until Monday, wait to send.
If it cannot wait until Monday, why?
If it can wait until Monday, wait to send.
If it cannot wait until Monday, why?
1) Ask for what you need
2) Give context for your request
3) Confirm your deadline is realistic
1) Ask for what you need
2) Give context for your request
3) Confirm your deadline is realistic
1) Share information with someone?
2) Get them to do a task?
3) Ask a question?
Build your message based on your goal.
1) Share information with someone?
2) Get them to do a task?
3) Ask a question?
Build your message based on your goal.
I love the “host” part of hosting a meeting.
I love the “host” part of hosting a meeting.
Answer these ?’s before changing a process:
1) Why is my job changing?
2) Why wasn’t I consulted?
3) Does my boss know about this?
Answer these ?’s before changing a process:
1) Why is my job changing?
2) Why wasn’t I consulted?
3) Does my boss know about this?
The person presenting gets a chance to shine in front of someone who can promote them.
You can’t guarantee the email will be read.
The person presenting gets a chance to shine in front of someone who can promote them.
You can’t guarantee the email will be read.
You want to optimize the ROI of your time.
You want to optimize the ROI of your time.
- Ask in advance for a team member’s time
- Explain why their skillset is needed
- Share why the project matters
- Ask if it aligns with OKRs
- Always say thank you
- Ask in advance for a team member’s time
- Explain why their skillset is needed
- Share why the project matters
- Ask if it aligns with OKRs
- Always say thank you
I help execs make better choices by explaining every choice with:
- What they’ll gain
- What they’ll lose
- How long they have to decide
- Who else has already bought in
I help execs make better choices by explaining every choice with:
- What they’ll gain
- What they’ll lose
- How long they have to decide
- Who else has already bought in
- Set a 10 minute timer
- Write everything I’m thinking about
- Once timer goes off return to weekend mode
- Set a 10 minute timer
- Write everything I’m thinking about
- Once timer goes off return to weekend mode
“Would I like this email to be forwarded?”
“Would I like this email to be forwarded?”
90% of the time it’s about:
- Fewer slides
- Not just reading the slide
- Clear reason why exec should care
90% of the time it’s about:
- Fewer slides
- Not just reading the slide
- Clear reason why exec should care
Great: We wrote an SOP
Incredible: We automated the process instead of documenting the confusing steps.
Great: We wrote an SOP
Incredible: We automated the process instead of documenting the confusing steps.
I am not frantically refreshing my email at 11:59PM to confirm something arrived by EOD.
I make things due when I have time to take action on the results - like by 12PM next day.
I am not frantically refreshing my email at 11:59PM to confirm something arrived by EOD.
I make things due when I have time to take action on the results - like by 12PM next day.
I make things due when I have time to take action on the results - like by 12PM next day.
I make things due when I have time to take action on the results - like by 12PM next day.
But they also can be a huge waste of your time and cause you to miss your day job metrics.
But they also can be a huge waste of your time and cause you to miss your day job metrics.
The best meeting titles give CONTEXT.
People are busy, let them know in the meeting title how you plan on using their time wisely.
The best meeting titles give CONTEXT.
People are busy, let them know in the meeting title how you plan on using their time wisely.
❌”Meeting”
✅ “45-min Project X Brainstorm (+Preread)”
❌”Meeting”
✅ “45-min Project X Brainstorm (+Preread)”
Your meeting is probably too long.
Your meeting is probably too long.