Starry-Eyed Pragmatics
@starryeyedprag.bsky.social
Aspirational futures through grounded action.
We provide coaching and people consultancy, with a particular focus on Intellectual Property and legal services firms.
www.StarryEyedPragmatics.com
We provide coaching and people consultancy, with a particular focus on Intellectual Property and legal services firms.
www.StarryEyedPragmatics.com
Back to the topic of trust for IP professionals.
Trust can be explained in simple terms through "The Trust Equation" (although, in reality, it is more nuanced)
Trust is a ratio where Credibility, Reliability, and Intimacy are amplified or diminished by Self-Orientation.
Trust can be explained in simple terms through "The Trust Equation" (although, in reality, it is more nuanced)
Trust is a ratio where Credibility, Reliability, and Intimacy are amplified or diminished by Self-Orientation.
November 13, 2025 at 8:55 AM
Back to the topic of trust for IP professionals.
Trust can be explained in simple terms through "The Trust Equation" (although, in reality, it is more nuanced)
Trust is a ratio where Credibility, Reliability, and Intimacy are amplified or diminished by Self-Orientation.
Trust can be explained in simple terms through "The Trust Equation" (although, in reality, it is more nuanced)
Trust is a ratio where Credibility, Reliability, and Intimacy are amplified or diminished by Self-Orientation.
For IP & legal firms, investing in your people isn't a cost; it is essential for resilience & profitability. Attract, develop, & retain top talent to gain a competitive edge.
DM me for support to achieve your goals.
#TalentDevelopment #ProfessionalServices #Leadership
DM me for support to achieve your goals.
#TalentDevelopment #ProfessionalServices #Leadership
November 12, 2025 at 8:55 AM
For IP & legal firms, investing in your people isn't a cost; it is essential for resilience & profitability. Attract, develop, & retain top talent to gain a competitive edge.
DM me for support to achieve your goals.
#TalentDevelopment #ProfessionalServices #Leadership
DM me for support to achieve your goals.
#TalentDevelopment #ProfessionalServices #Leadership
We aim to be trusted advisors. Trust from clients is crucial, but is it part of your internal strategy?
Do you work on improving trust within your firm?
Trust is built & rebuilt with intentionality. Ready to work on trust? DM me
#Trust #LeadershipDevelopment #Coaching
Do you work on improving trust within your firm?
Trust is built & rebuilt with intentionality. Ready to work on trust? DM me
#Trust #LeadershipDevelopment #Coaching
November 11, 2025 at 8:55 AM
We aim to be trusted advisors. Trust from clients is crucial, but is it part of your internal strategy?
Do you work on improving trust within your firm?
Trust is built & rebuilt with intentionality. Ready to work on trust? DM me
#Trust #LeadershipDevelopment #Coaching
Do you work on improving trust within your firm?
Trust is built & rebuilt with intentionality. Ready to work on trust? DM me
#Trust #LeadershipDevelopment #Coaching
It's "Love Your Lawyer" day today.
I think for my network, I'll construe it as encompassing all legal professionals: including all you patent and trade mark attorneys that I know and "Love" 😉
I think for my network, I'll construe it as encompassing all legal professionals: including all you patent and trade mark attorneys that I know and "Love" 😉
November 7, 2025 at 8:55 AM
It's "Love Your Lawyer" day today.
I think for my network, I'll construe it as encompassing all legal professionals: including all you patent and trade mark attorneys that I know and "Love" 😉
I think for my network, I'll construe it as encompassing all legal professionals: including all you patent and trade mark attorneys that I know and "Love" 😉
My conversations with IP firms have some common themes on challenges:
Generational differences in expectations.
The learning curve for new systems and AI, pulling attorneys from core work.
Increased management burden with no support or training.
What are you seeing?
Generational differences in expectations.
The learning curve for new systems and AI, pulling attorneys from core work.
Increased management burden with no support or training.
What are you seeing?
November 6, 2025 at 8:55 AM
My conversations with IP firms have some common themes on challenges:
Generational differences in expectations.
The learning curve for new systems and AI, pulling attorneys from core work.
Increased management burden with no support or training.
What are you seeing?
Generational differences in expectations.
The learning curve for new systems and AI, pulling attorneys from core work.
Increased management burden with no support or training.
What are you seeing?
8 weeks until the end of the year...
Still time to achieve goals set for 2025 that haven't quite happened, YET.
Need some support in figuring out steps towards achieving those goals?
DM me to learn how I can support you to make progress.
#Coaching #Development
Still time to achieve goals set for 2025 that haven't quite happened, YET.
Need some support in figuring out steps towards achieving those goals?
DM me to learn how I can support you to make progress.
#Coaching #Development
November 5, 2025 at 8:55 AM
8 weeks until the end of the year...
Still time to achieve goals set for 2025 that haven't quite happened, YET.
Need some support in figuring out steps towards achieving those goals?
DM me to learn how I can support you to make progress.
#Coaching #Development
Still time to achieve goals set for 2025 that haven't quite happened, YET.
Need some support in figuring out steps towards achieving those goals?
DM me to learn how I can support you to make progress.
#Coaching #Development
Senior leaders in legal, let's be honest: you have performance concerns. (Your own, a team member's, the firm's).
Coaching helps explore those concerns to work out a clear path to success.
Reach out if you want to overcome them.
#Performance #Coaching
Coaching helps explore those concerns to work out a clear path to success.
Reach out if you want to overcome them.
#Performance #Coaching
November 4, 2025 at 8:55 AM
Senior leaders in legal, let's be honest: you have performance concerns. (Your own, a team member's, the firm's).
Coaching helps explore those concerns to work out a clear path to success.
Reach out if you want to overcome them.
#Performance #Coaching
Coaching helps explore those concerns to work out a clear path to success.
Reach out if you want to overcome them.
#Performance #Coaching
I am excited to have joined the Advisory Board of Jonathan's Voice, the mental healthy charity for the IP community.
Check out their resources and the support options for improving mental health and wellbeing in IP and professional services. https://jonathansvoice.org.uk/
Check out their resources and the support options for improving mental health and wellbeing in IP and professional services. https://jonathansvoice.org.uk/
November 3, 2025 at 8:55 AM
I am excited to have joined the Advisory Board of Jonathan's Voice, the mental healthy charity for the IP community.
Check out their resources and the support options for improving mental health and wellbeing in IP and professional services. https://jonathansvoice.org.uk/
Check out their resources and the support options for improving mental health and wellbeing in IP and professional services. https://jonathansvoice.org.uk/
It's Halloween, and I just found out that October was Squirrel Awareness month.
Can you blame me for searching "Halloween Squirrel"? And the internet obliged.
🎃🦇👻🍬🐿️
Can you blame me for searching "Halloween Squirrel"? And the internet obliged.
🎃🦇👻🍬🐿️
October 31, 2025 at 10:53 AM
It's Halloween, and I just found out that October was Squirrel Awareness month.
Can you blame me for searching "Halloween Squirrel"? And the internet obliged.
🎃🦇👻🍬🐿️
Can you blame me for searching "Halloween Squirrel"? And the internet obliged.
🎃🦇👻🍬🐿️
Feedback "Do's":
Balanced: Provide good & bad.
Timely: Give it promptly.
Specific & actionable: Focus on behaviour.
Empathetic: Use "I" statements, listen, & be professional.
Future-focused: Offer solutions, not just criticism.
Follow up: Check on progress.
Balanced: Provide good & bad.
Timely: Give it promptly.
Specific & actionable: Focus on behaviour.
Empathetic: Use "I" statements, listen, & be professional.
Future-focused: Offer solutions, not just criticism.
Follow up: Check on progress.
October 30, 2025 at 8:55 AM
Feedback "Do's":
Balanced: Provide good & bad.
Timely: Give it promptly.
Specific & actionable: Focus on behaviour.
Empathetic: Use "I" statements, listen, & be professional.
Future-focused: Offer solutions, not just criticism.
Follow up: Check on progress.
Balanced: Provide good & bad.
Timely: Give it promptly.
Specific & actionable: Focus on behaviour.
Empathetic: Use "I" statements, listen, & be professional.
Future-focused: Offer solutions, not just criticism.
Follow up: Check on progress.
Concluding my feedback series, here are my favourite models for giving feedback.
SBI Model (Situation, Behaviour, Impact)
CEDAR Model (Context, Examples, Diagnosis, Action, Review)
GROW Model (Goal, Reality, Options, Will)
#Feedback
SBI Model (Situation, Behaviour, Impact)
CEDAR Model (Context, Examples, Diagnosis, Action, Review)
GROW Model (Goal, Reality, Options, Will)
#Feedback
October 29, 2025 at 8:56 AM
Concluding my feedback series, here are my favourite models for giving feedback.
SBI Model (Situation, Behaviour, Impact)
CEDAR Model (Context, Examples, Diagnosis, Action, Review)
GROW Model (Goal, Reality, Options, Will)
#Feedback
SBI Model (Situation, Behaviour, Impact)
CEDAR Model (Context, Examples, Diagnosis, Action, Review)
GROW Model (Goal, Reality, Options, Will)
#Feedback
How are you supporting your associates on their development track to partner? Are you teaching them leadership skills and then giving them a safe space to practice? If not, I can help you prepare the next generation of leaders.
#LeadershipDevelopment #IP #Coaching
#LeadershipDevelopment #IP #Coaching
October 28, 2025 at 8:55 AM
How are you supporting your associates on their development track to partner? Are you teaching them leadership skills and then giving them a safe space to practice? If not, I can help you prepare the next generation of leaders.
#LeadershipDevelopment #IP #Coaching
#LeadershipDevelopment #IP #Coaching
Giving feedback is about striking the right balance, Goldilocks style. Too much or too little isn't effective. Done well, it improves work quality and speed, and builds trust.
This results in happier clients and a more profitable firm.
Porridge for thought.
#Feedback
This results in happier clients and a more profitable firm.
Porridge for thought.
#Feedback
October 27, 2025 at 8:55 AM
Giving feedback is about striking the right balance, Goldilocks style. Too much or too little isn't effective. Done well, it improves work quality and speed, and builds trust.
This results in happier clients and a more profitable firm.
Porridge for thought.
#Feedback
This results in happier clients and a more profitable firm.
Porridge for thought.
#Feedback
Over-correcting written work is a hazard of training and supervision in the legal profession.
Before you next provide feedback, ask yourself: Is the work technically and legally correct? Is it detrimental to the client? Or is it simply someone developing their own style?
Before you next provide feedback, ask yourself: Is the work technically and legally correct? Is it detrimental to the client? Or is it simply someone developing their own style?
October 24, 2025 at 7:55 AM
Over-correcting written work is a hazard of training and supervision in the legal profession.
Before you next provide feedback, ask yourself: Is the work technically and legally correct? Is it detrimental to the client? Or is it simply someone developing their own style?
Before you next provide feedback, ask yourself: Is the work technically and legally correct? Is it detrimental to the client? Or is it simply someone developing their own style?
Here's a few more kind words from people I've worked with.
It makes me incredibly proud that how I want to show up is how others experience me in my work (check out the third of these testimonials) ☺️
It makes me incredibly proud that how I want to show up is how others experience me in my work (check out the third of these testimonials) ☺️
October 23, 2025 at 7:55 AM
Here's a few more kind words from people I've worked with.
It makes me incredibly proud that how I want to show up is how others experience me in my work (check out the third of these testimonials) ☺️
It makes me incredibly proud that how I want to show up is how others experience me in my work (check out the third of these testimonials) ☺️
Giving feedback can be hard. We avoid it to save ourselves discomfort and to avoid upsetting others. Not tackling the problem leads to frustration and can escalate to formal measures. Early feedback, though difficult, allows people to improve.
#Feedback #LearnFromMyMistakes
#Feedback #LearnFromMyMistakes
October 22, 2025 at 7:55 AM
Giving feedback can be hard. We avoid it to save ourselves discomfort and to avoid upsetting others. Not tackling the problem leads to frustration and can escalate to formal measures. Early feedback, though difficult, allows people to improve.
#Feedback #LearnFromMyMistakes
#Feedback #LearnFromMyMistakes
It can feel a long way to go from senior associate to partner. It feels complicated and you're not sure what will make a real difference.
A coach can help you develop the self-awareness, skills, and confidence to get there.
#LeadershipDevelopment #SelfAwareness #Coaching
A coach can help you develop the self-awareness, skills, and confidence to get there.
#LeadershipDevelopment #SelfAwareness #Coaching
October 21, 2025 at 7:55 AM
It can feel a long way to go from senior associate to partner. It feels complicated and you're not sure what will make a real difference.
A coach can help you develop the self-awareness, skills, and confidence to get there.
#LeadershipDevelopment #SelfAwareness #Coaching
A coach can help you develop the self-awareness, skills, and confidence to get there.
#LeadershipDevelopment #SelfAwareness #Coaching
Telling someone they are incompetent for getting a task wrong creates a divide. They will not learn in this heightened emotional state.
Instead of blaming the individual, direct the feedback at the behaviour or action. The draft was bad, not the attorney.
#Feedback
Instead of blaming the individual, direct the feedback at the behaviour or action. The draft was bad, not the attorney.
#Feedback
October 20, 2025 at 7:55 AM
Telling someone they are incompetent for getting a task wrong creates a divide. They will not learn in this heightened emotional state.
Instead of blaming the individual, direct the feedback at the behaviour or action. The draft was bad, not the attorney.
#Feedback
Instead of blaming the individual, direct the feedback at the behaviour or action. The draft was bad, not the attorney.
#Feedback
Podcast editing again for the IP Inclusive 10th anniversary series.
I rather like listening back. I hear & learn new things on the second go (perhaps more so than first time).
Please do give the series a listen - episodes are being released every Monday.
I rather like listening back. I hear & learn new things on the second go (perhaps more so than first time).
Please do give the series a listen - episodes are being released every Monday.
October 17, 2025 at 9:51 AM
Podcast editing again for the IP Inclusive 10th anniversary series.
I rather like listening back. I hear & learn new things on the second go (perhaps more so than first time).
Please do give the series a listen - episodes are being released every Monday.
I rather like listening back. I hear & learn new things on the second go (perhaps more so than first time).
Please do give the series a listen - episodes are being released every Monday.
Once, I gave feedback to someone who was struggling. I got frustrated and, to my embarrassment, my tone of voice showed it.
Letting out your frustration doesn't make anything better. I should have stayed calm.
A valuable lesson.
#Feedback #LearnFromMyMistakes
Letting out your frustration doesn't make anything better. I should have stayed calm.
A valuable lesson.
#Feedback #LearnFromMyMistakes
October 16, 2025 at 7:55 AM
Once, I gave feedback to someone who was struggling. I got frustrated and, to my embarrassment, my tone of voice showed it.
Letting out your frustration doesn't make anything better. I should have stayed calm.
A valuable lesson.
#Feedback #LearnFromMyMistakes
Letting out your frustration doesn't make anything better. I should have stayed calm.
A valuable lesson.
#Feedback #LearnFromMyMistakes
When I was on the partner track, I felt pressure to be perfect and to do everything. Looking back, I now see that it was unnecessary. A coach could have helped me see this by challenging my self-perception and encouraging personal development.
#Coaching #PersonalDevelopment
#Coaching #PersonalDevelopment
October 15, 2025 at 7:55 AM
When I was on the partner track, I felt pressure to be perfect and to do everything. Looking back, I now see that it was unnecessary. A coach could have helped me see this by challenging my self-perception and encouraging personal development.
#Coaching #PersonalDevelopment
#Coaching #PersonalDevelopment
If you're named in legal rankings, Congratulations! It's a great achievement. But it's not just an ego boost.
Take time to reflect. What actions led to this? What can you learn from them for the benefit of your clients? How can you champion others who aren't yet visible?
Take time to reflect. What actions led to this? What can you learn from them for the benefit of your clients? How can you champion others who aren't yet visible?
October 14, 2025 at 7:55 AM
If you're named in legal rankings, Congratulations! It's a great achievement. But it's not just an ego boost.
Take time to reflect. What actions led to this? What can you learn from them for the benefit of your clients? How can you champion others who aren't yet visible?
Take time to reflect. What actions led to this? What can you learn from them for the benefit of your clients? How can you champion others who aren't yet visible?
We often avoid giving feedback to be "nice".
We might minimise the error to avoid upset. But being nice in this way isn't helpful. It stops learning from the mistakes. You can be kind and still provide useful, difficult feedback.
#Feedback #LearnFromMyMistakes
We might minimise the error to avoid upset. But being nice in this way isn't helpful. It stops learning from the mistakes. You can be kind and still provide useful, difficult feedback.
#Feedback #LearnFromMyMistakes
October 13, 2025 at 7:55 AM
We often avoid giving feedback to be "nice".
We might minimise the error to avoid upset. But being nice in this way isn't helpful. It stops learning from the mistakes. You can be kind and still provide useful, difficult feedback.
#Feedback #LearnFromMyMistakes
We might minimise the error to avoid upset. But being nice in this way isn't helpful. It stops learning from the mistakes. You can be kind and still provide useful, difficult feedback.
#Feedback #LearnFromMyMistakes
It's World Mental Health Day.
I've learned that mental health is something I have to think about.
Regular therapy has taught me this is ok and helped me be happier.
I can't recommend enough giving your mind some care and attention.
#MentalHealth #WMHD
I've learned that mental health is something I have to think about.
Regular therapy has taught me this is ok and helped me be happier.
I can't recommend enough giving your mind some care and attention.
#MentalHealth #WMHD
October 10, 2025 at 7:55 AM
It's World Mental Health Day.
I've learned that mental health is something I have to think about.
Regular therapy has taught me this is ok and helped me be happier.
I can't recommend enough giving your mind some care and attention.
#MentalHealth #WMHD
I've learned that mental health is something I have to think about.
Regular therapy has taught me this is ok and helped me be happier.
I can't recommend enough giving your mind some care and attention.
#MentalHealth #WMHD
Tomorrow is World Mental Health Day.
I'm posting this as a reminder that while that day is tomorrow, we all still have mental health today, and again in two days.
Please be aware of your mental health and that of others every day, not just on 10 October.
I'm posting this as a reminder that while that day is tomorrow, we all still have mental health today, and again in two days.
Please be aware of your mental health and that of others every day, not just on 10 October.
October 9, 2025 at 7:55 AM
Tomorrow is World Mental Health Day.
I'm posting this as a reminder that while that day is tomorrow, we all still have mental health today, and again in two days.
Please be aware of your mental health and that of others every day, not just on 10 October.
I'm posting this as a reminder that while that day is tomorrow, we all still have mental health today, and again in two days.
Please be aware of your mental health and that of others every day, not just on 10 October.