SocietyWorks
@societyworks.org
Trusted providers of citizen-centred digital solutions for local government and the public sector. Wholly-owned by civic tech charity mySociety.
🔗 societyworks.org
🔗 societyworks.org
Another chance to join the SocietyWorks team! This time as an Account Manager.
If you're someone with experience working in account management of a tech service, ideally within local government, and you're looking for a change, then we'd love to hear from you!
apply.workable.com/mysociety/j/...
If you're someone with experience working in account management of a tech service, ideally within local government, and you're looking for a change, then we'd love to hear from you!
apply.workable.com/mysociety/j/...
Account Manager, SocietyWorks - Remote - mySociety and SocietyWorks
SocietyWorks is the commercial division of the UK civic technology charity, mySociety, the organisation behind well used services such as FixMyStreet, WhatDoTheyKnow, TheyWorkForYou and WriteToThem. W...
apply.workable.com
November 19, 2025 at 12:20 PM
Another chance to join the SocietyWorks team! This time as an Account Manager.
If you're someone with experience working in account management of a tech service, ideally within local government, and you're looking for a change, then we'd love to hear from you!
apply.workable.com/mysociety/j/...
If you're someone with experience working in account management of a tech service, ideally within local government, and you're looking for a change, then we'd love to hear from you!
apply.workable.com/mysociety/j/...
FixMyStreet Pro has a new feature enabling councils and other authorities to automate the closing of reports to updates within a category sooner or later than others to avoid new instances of problems being reported via existing reports.
Read more:
www.societyworks.org/2025/10/20/c...
Read more:
www.societyworks.org/2025/10/20/c...
Closing reports to updates within different timeframes with FixMyStreet Pro
The setting can be applied to any subcategory as needed. This allows you to automate the closing of reports to updates for individual problems within a category sooner or later than others.
www.societyworks.org
October 20, 2025 at 8:49 AM
FixMyStreet Pro has a new feature enabling councils and other authorities to automate the closing of reports to updates within a category sooner or later than others to avoid new instances of problems being reported via existing reports.
Read more:
www.societyworks.org/2025/10/20/c...
Read more:
www.societyworks.org/2025/10/20/c...
Along with our parent charity @mysociety.bsky.social, we're pleased to now formally sponsor OpenStreetMap and MetaCPAN – two key external pieces of digital infrastructure that help us to run our services.
www.societyworks.org/2025/10/07/w...
www.societyworks.org/2025/10/07/w...
We are now sponsoring OpenStreetMap and MetaCPAN
Along with our parent charity mySociety, SocietyWorks is now formally sponsoring OpenStreetMap and MetaCPAN – two key external pieces of digital infrastructure that help us to run our services.
www.societyworks.org
October 7, 2025 at 3:12 PM
Along with our parent charity @mysociety.bsky.social, we're pleased to now formally sponsor OpenStreetMap and MetaCPAN – two key external pieces of digital infrastructure that help us to run our services.
www.societyworks.org/2025/10/07/w...
www.societyworks.org/2025/10/07/w...
We’re hiring a Business Development Manager (remote role, with travel requirements)! 🔔
If that sounds like something you'd be good at, we’d be thrilled to hear from you. Find all of the job info and apply by following this link (you have until 31st October!): apply.workable.com/mysociety/j/...
If that sounds like something you'd be good at, we’d be thrilled to hear from you. Find all of the job info and apply by following this link (you have until 31st October!): apply.workable.com/mysociety/j/...
Business Development Manager, SocietyWorks - Remote - mySociety and SocietyWorks
Are you looking for a business development role where you can use your sales skills to help make a real difference in society? A role where you’re not just selling for the sake of it, but selling to i...
apply.workable.com
September 15, 2025 at 8:37 AM
We’re hiring a Business Development Manager (remote role, with travel requirements)! 🔔
If that sounds like something you'd be good at, we’d be thrilled to hear from you. Find all of the job info and apply by following this link (you have until 31st October!): apply.workable.com/mysociety/j/...
If that sounds like something you'd be good at, we’d be thrilled to hear from you. Find all of the job info and apply by following this link (you have until 31st October!): apply.workable.com/mysociety/j/...
Take a look at one FixMyStreet Pro's many clever features designed to help users make accurate and actionable reports of local street, highway and environment faults.
- this time focusing on its ability to detect and divert reports of problems on private roads:
www.societyworks.org/2025/09/05/d...
- this time focusing on its ability to detect and divert reports of problems on private roads:
www.societyworks.org/2025/09/05/d...
Detecting private roads on FixMyStreet Pro
Using an asset layer shared via integration with FixMyStreet Pro, councils and other public authorities responsible for fixing local problems can detect when a user is trying to make a report on a pri...
www.societyworks.org
September 5, 2025 at 9:10 AM
Take a look at one FixMyStreet Pro's many clever features designed to help users make accurate and actionable reports of local street, highway and environment faults.
- this time focusing on its ability to detect and divert reports of problems on private roads:
www.societyworks.org/2025/09/05/d...
- this time focusing on its ability to detect and divert reports of problems on private roads:
www.societyworks.org/2025/09/05/d...
The next stage of our phased rollout of WasteWorks for the London Borough of Bexley has been completed, incorporating into the service the ability for residents to sign up to and pay for a bulky waste collection: www.societyworks.org/2025/08/18/b...
Bulky waste added to London Borough of Bexley’s WasteWorks service
The next stage of our phased rollout of WasteWorks for the London Borough of Bexley has been completed, incorporating into the service the ability for residents to sign up to and pay for a bulky waste...
www.societyworks.org
August 18, 2025 at 3:34 PM
The next stage of our phased rollout of WasteWorks for the London Borough of Bexley has been completed, incorporating into the service the ability for residents to sign up to and pay for a bulky waste collection: www.societyworks.org/2025/08/18/b...
We've been exploring some potential solutions for how to reinstate the aerial maps feature on FixMyStreet Pro following the recent retirement of the Bing Maps API - and they work!
Read more: www.societyworks.org/2025/08/13/a...
Read more: www.societyworks.org/2025/08/13/a...
Aerial maps on FixMyStreet Pro
Available via a GIS mapping server that can supply map tiles and aerial imagery, or by providing OS imagery data for us to serve.
www.societyworks.org
August 13, 2025 at 3:28 PM
We've been exploring some potential solutions for how to reinstate the aerial maps feature on FixMyStreet Pro following the recent retirement of the Bing Maps API - and they work!
Read more: www.societyworks.org/2025/08/13/a...
Read more: www.societyworks.org/2025/08/13/a...
Something new from SocietyWorks is coming soon... 👀
We will be launching a self-service version of FixMyStreet especially for parish and town councils.
Find out more www.societyworks.org/2025/07/22/c...
We will be launching a self-service version of FixMyStreet especially for parish and town councils.
Find out more www.societyworks.org/2025/07/22/c...
Coming soon: FixMyStreet for Parish & Town Councils
FixMyStreet for Parish & Town Councils will enable even the smallest local councils to offer a user-friendly and responsive reporting service to local residents for issues under their responsibility.
www.societyworks.org
July 28, 2025 at 8:24 AM
Something new from SocietyWorks is coming soon... 👀
We will be launching a self-service version of FixMyStreet especially for parish and town councils.
Find out more www.societyworks.org/2025/07/22/c...
We will be launching a self-service version of FixMyStreet especially for parish and town councils.
Find out more www.societyworks.org/2025/07/22/c...
On most of our FixMyStreet Pro instances, we use Ordnance Survey’s Maps API to supply the map tiles for our maps. This is now the case across the FixMyStreet platform, following the retirement of the Bing Maps API.
www.societyworks.org/2025/06/27/u...
www.societyworks.org/2025/06/27/u...
Using the OS Maps API for mapping tiles
Microsoft is now retiring its Bing Maps API, which we have used on fixmystreet.com and some other instances for many years, and so we have now switched these to use the OS Maps API – in instances wher...
www.societyworks.org
July 2, 2025 at 1:34 PM
On most of our FixMyStreet Pro instances, we use Ordnance Survey’s Maps API to supply the map tiles for our maps. This is now the case across the FixMyStreet platform, following the retirement of the Bing Maps API.
www.societyworks.org/2025/06/27/u...
www.societyworks.org/2025/06/27/u...
Take a look at how some of the councils using FixMyStreet Pro have been harnessing our technology to improve reporting of issues on public rights of way: www.societyworks.org/2025/05/27/p...
Public rights of way reporting on FixMyStreet Pro
As the only reporting solution capable of automatically triaging reports between different authorities, FixMyStreet Pro makes it easy to successfully report and respond to problems on public rights of...
www.societyworks.org
May 27, 2025 at 10:35 AM
Take a look at how some of the councils using FixMyStreet Pro have been harnessing our technology to improve reporting of issues on public rights of way: www.societyworks.org/2025/05/27/p...
"If you hit a pothole this week, you won’t care if it’s been beautifully scanned, categorised, and added to a dashboard somewhere; you’ll just want an easy way to see if it’s been reported already and for it to be fixed."
A blog post from our Head of Product: www.societyworks.org/2025/05/13/u...
A blog post from our Head of Product: www.societyworks.org/2025/05/13/u...
Until AI can fix the causes of potholes, it’s not the answer to the problem
Digital transformations don’t start with shiny new tech, sensors or algorithms. They start with people. Unless the system has the resources and flexibility to use what technology finds, all we’re doin...
www.societyworks.org
May 13, 2025 at 3:41 PM
"If you hit a pothole this week, you won’t care if it’s been beautifully scanned, categorised, and added to a dashboard somewhere; you’ll just want an easy way to see if it’s been reported already and for it to be fixed."
A blog post from our Head of Product: www.societyworks.org/2025/05/13/u...
A blog post from our Head of Product: www.societyworks.org/2025/05/13/u...
Reposted by SocietyWorks
Been a tricky piece of work, given the number of special cases added over the years (which we ran a dev day on back in January), but have finally put github.com/mysociety/fi... live this week, which tidies up a variety of messagings and floats the Continue button during reporting
April 25, 2025 at 2:53 PM
Been a tricky piece of work, given the number of special cases added over the years (which we ran a dev day on back in January), but have finally put github.com/mysociety/fi... live this week, which tidies up a variety of messagings and floats the Continue button during reporting
For #techUKSocialValueWeek, some reflections from Angela Dixon, our Managing Director, on navigating local government social value procurement processes as a social enterprise SME.
www.techuk.org/resource/bey...
www.techuk.org/resource/bey...
Beyond the numbers: Capturing true social value in procurement
Guest blog by Angela Dixon, Managing Director at SocietyWorks #techUKSocialValueWeek
www.techuk.org
April 24, 2025 at 11:07 AM
For #techUKSocialValueWeek, some reflections from Angela Dixon, our Managing Director, on navigating local government social value procurement processes as a social enterprise SME.
www.techuk.org/resource/bey...
www.techuk.org/resource/bey...
Off the back of some recent news stories which purported to use FixMyStreet data to denounce the worst places in the UK for potholes and other issues, Bekki Leaver, Head of Product, explains how FixMyStreet data can be used – and how it can’t: www.societyworks.org/2025/03/27/u...
Using FixMyStreet data: what it tells you and what it doesn't
FixMyStreet is a single data point. That data is incredibly useful to analyse in a great number of contexts, from exploring what is being reported in a certain area to who is reporting it. However, on...
www.societyworks.org
March 27, 2025 at 3:43 PM
Off the back of some recent news stories which purported to use FixMyStreet data to denounce the worst places in the UK for potholes and other issues, Bekki Leaver, Head of Product, explains how FixMyStreet data can be used – and how it can’t: www.societyworks.org/2025/03/27/u...
Great to welcome South Kesteven District Council into our community of FixMyStreet Pro users today 🎉
Read about the launch of FixMyStreet Pro for South Kesteven: www.societyworks.org/2025/03/25/s...
Read about the launch of FixMyStreet Pro for South Kesteven: www.societyworks.org/2025/03/25/s...
SocietyWorks launches dedicated installation of FixMyStreet Pro for South Kesteven District Council
South Kesteven’s FixMyStreet Pro handles reports from members of the public about local street and environment issues, such as broken street lighting, fly-tipping and overflowing bins.
www.societyworks.org
March 25, 2025 at 2:23 PM
Great to welcome South Kesteven District Council into our community of FixMyStreet Pro users today 🎉
Read about the launch of FixMyStreet Pro for South Kesteven: www.societyworks.org/2025/03/25/s...
Read about the launch of FixMyStreet Pro for South Kesteven: www.societyworks.org/2025/03/25/s...
New parish level email and RSS feed alerts give local people and councillors the ability to subscribe to notifications for issues reported via FixMyStreet within their community. 📩📍
Read more on our blog: www.societyworks.org/2025/03/13/n...
Read more on our blog: www.societyworks.org/2025/03/13/n...
New email alerts and RSS feed for parishes on FixMyStreet
Parish and town councils wanting to keep track of reports made via FixMyStreet within their ward boundary can make use of FixMyStreet’s new parish-level email alerts and RSS feed.
www.societyworks.org
March 13, 2025 at 3:06 PM
New parish level email and RSS feed alerts give local people and councillors the ability to subscribe to notifications for issues reported via FixMyStreet within their community. 📩📍
Read more on our blog: www.societyworks.org/2025/03/13/n...
Read more on our blog: www.societyworks.org/2025/03/13/n...
We do not endorse the simplistic use of FixMyStreet data to compare, denounce or rank areas, as we sometimes see happen in stories that get picked up by the press.
Our statement explains why FixMyStreet data cannot be used for such purposes: www.societyworks.org/statement-fr...
Our statement explains why FixMyStreet data cannot be used for such purposes: www.societyworks.org/statement-fr...
Statement from SocietyWorks regarding misuse of FixMyStreet data
First published February 2024
Updated March 2025
We sometimes see stories in national and regional press that purport to use data from FixMyStreet, our parent charity mySociety’s long-running reporti...
www.societyworks.org
March 11, 2025 at 5:14 PM
We do not endorse the simplistic use of FixMyStreet data to compare, denounce or rank areas, as we sometimes see happen in stories that get picked up by the press.
Our statement explains why FixMyStreet data cannot be used for such purposes: www.societyworks.org/statement-fr...
Our statement explains why FixMyStreet data cannot be used for such purposes: www.societyworks.org/statement-fr...
A wonderful insight into some of the incredible impact FixMyStreet Pro has helped Lincolnshire County Council to achieve since being implemented in 2018 for street and highway defect reporting.
Read the new case study: www.societyworks.org/case-studies...
Read the new case study: www.societyworks.org/case-studies...
Lincolnshire County Council
How FixMyStreet Pro helps one of the largest counties in England provide an automated, integrated and intuitive fault reporting service for street, highway and environment issues.
www.societyworks.org
March 4, 2025 at 11:42 AM
A wonderful insight into some of the incredible impact FixMyStreet Pro has helped Lincolnshire County Council to achieve since being implemented in 2018 for street and highway defect reporting.
Read the new case study: www.societyworks.org/case-studies...
Read the new case study: www.societyworks.org/case-studies...
A new API integration is complete between Bristol City Council's FixMyStreet Pro service and its Alloy asset management system for street cleansing reports.
Reports are now sent directly into Alloy and updates are automatically sent back.
Read more: www.societyworks.org/2025/03/03/f...
Reports are now sent directly into Alloy and updates are automatically sent back.
Read more: www.societyworks.org/2025/03/03/f...
FixMyStreet Pro integration with Alloy for Bristol City Council
The integration enables reports relating to street cleansing issues made via Bristol’s FixMyStreet Pro service and those made via the national FixMyStreet site to be sent directly into Alloy, along wi...
www.societyworks.org
March 3, 2025 at 11:01 AM
A new API integration is complete between Bristol City Council's FixMyStreet Pro service and its Alloy asset management system for street cleansing reports.
Reports are now sent directly into Alloy and updates are automatically sent back.
Read more: www.societyworks.org/2025/03/03/f...
Reports are now sent directly into Alloy and updates are automatically sent back.
Read more: www.societyworks.org/2025/03/03/f...
Hear from our front-end designer Lucas Cumsille Montesinos on some of the excellent work he's been doing recently to improve the accessibility of FixMyStreet and FixMyStreet Pro, and what we learned from it. 💡
Read Lucas' blog post: www.societyworks.org/2025/02/06/m...
Read Lucas' blog post: www.societyworks.org/2025/02/06/m...
Making FixMyStreet and FixMyStreet Pro more accessible
Our front-end designer Lucas Cumsille Montesinos highlights some of the work he's been doing recently to make FixMyStreet and all integrated co-branded versions of the service running on FixMyStreet P...
www.societyworks.org
February 6, 2025 at 10:03 AM
Hear from our front-end designer Lucas Cumsille Montesinos on some of the excellent work he's been doing recently to improve the accessibility of FixMyStreet and FixMyStreet Pro, and what we learned from it. 💡
Read Lucas' blog post: www.societyworks.org/2025/02/06/m...
Read Lucas' blog post: www.societyworks.org/2025/02/06/m...
Hello, it's us*! 👋😄
Last week we met up with our wonderful @mysociety.org colleagues in Leeds. In between lots of exciting ideating and planning, we stopped for a rare team photo. 📸
*Well, it's most of us - some people joined the meeting remotely and some avoided being in the team photo! 🥸
Last week we met up with our wonderful @mysociety.org colleagues in Leeds. In between lots of exciting ideating and planning, we stopped for a rare team photo. 📸
*Well, it's most of us - some people joined the meeting remotely and some avoided being in the team photo! 🥸
February 3, 2025 at 9:42 AM
Hello, it's us*! 👋😄
Last week we met up with our wonderful @mysociety.org colleagues in Leeds. In between lots of exciting ideating and planning, we stopped for a rare team photo. 📸
*Well, it's most of us - some people joined the meeting remotely and some avoided being in the team photo! 🥸
Last week we met up with our wonderful @mysociety.org colleagues in Leeds. In between lots of exciting ideating and planning, we stopped for a rare team photo. 📸
*Well, it's most of us - some people joined the meeting remotely and some avoided being in the team photo! 🥸
As part of our commitment to facilitating interoperability we integrate our solutions with single sign-on (SSO) identity providers to make it easier for authorised staff and residents to log in using existing SSO credentials.
Read more: www.societyworks.org/2025/01/21/s...
Read more: www.societyworks.org/2025/01/21/s...
Single sign-on (SSO) integrations with SocietyWorks solutions
SSO integrations into our solutions enable councils and other public sector organisations to make it easier for authorised staff to log in using existing SSO credentials.
www.societyworks.org
January 21, 2025 at 12:13 PM
As part of our commitment to facilitating interoperability we integrate our solutions with single sign-on (SSO) identity providers to make it easier for authorised staff and residents to log in using existing SSO credentials.
Read more: www.societyworks.org/2025/01/21/s...
Read more: www.societyworks.org/2025/01/21/s...
Thoughts from our Managing Director Angela Dixon this National Pothole Day on the cyclical dilemma faced by councils and other authorities when dealing with potholes and what's needed to properly and realistically address the situation.
Read on our blog: www.societyworks.org/2025/01/15/p...
Read on our blog: www.societyworks.org/2025/01/15/p...
Potholes can’t be fixed with funding alone
It’s National Pothole Day 2025, and Angela Dixon, Managing Director at SocietyWorks, shares her thoughts on the cyclical dilemma faced by councils when dealing with potholes and why one-off injections...
www.societyworks.org
January 15, 2025 at 9:54 AM
Thoughts from our Managing Director Angela Dixon this National Pothole Day on the cyclical dilemma faced by councils and other authorities when dealing with potholes and what's needed to properly and realistically address the situation.
Read on our blog: www.societyworks.org/2025/01/15/p...
Read on our blog: www.societyworks.org/2025/01/15/p...
A new feature for London-based clients of our FixMyStreet Pro solution, enabling better access to data on reports of abandoned hire bikes & e-scooters.
We're keen to replicate this in other locations where similar schemes are in place if the appetite is there.
www.societyworks.org/2025/01/09/e...
We're keen to replicate this in other locations where similar schemes are in place if the appetite is there.
www.societyworks.org/2025/01/09/e...
Exporting data on reports of abandoned hire bikes and e-scooters in London from FixMyStreet Pro
A new feature on FixMyStreet Pro enables authorities in London using the solution to export data on reports made within their boundary of abandoned hire bikes and e-scooters, even though the reports t...
www.societyworks.org
January 9, 2025 at 2:45 PM
A new feature for London-based clients of our FixMyStreet Pro solution, enabling better access to data on reports of abandoned hire bikes & e-scooters.
We're keen to replicate this in other locations where similar schemes are in place if the appetite is there.
www.societyworks.org/2025/01/09/e...
We're keen to replicate this in other locations where similar schemes are in place if the appetite is there.
www.societyworks.org/2025/01/09/e...
Happy new year from us here at SocietyWorks & our parent charity @mysociety.org! 🎊
We're looking forward to helping more public authorities better serve citizens through effective, intuitive & integrated digital solutions this year.
See our impact in 2024: www.societyworks.org/impact/2024-...
We're looking forward to helping more public authorities better serve citizens through effective, intuitive & integrated digital solutions this year.
See our impact in 2024: www.societyworks.org/impact/2024-...
January 6, 2025 at 10:45 AM
Happy new year from us here at SocietyWorks & our parent charity @mysociety.org! 🎊
We're looking forward to helping more public authorities better serve citizens through effective, intuitive & integrated digital solutions this year.
See our impact in 2024: www.societyworks.org/impact/2024-...
We're looking forward to helping more public authorities better serve citizens through effective, intuitive & integrated digital solutions this year.
See our impact in 2024: www.societyworks.org/impact/2024-...