Renfrewshire Citizens Advice Bureau
banner
renfrewshirecab.bsky.social
Renfrewshire Citizens Advice Bureau
@renfrewshirecab.bsky.social
Free, confidential, independent and impartial advice to people in Renfrewshire on issues including money, benefits, employment and housing.

7 Glasgow Road
Paisley
PA1 3QS

0141 889 2121

https://www.renfrewshirecab.org.uk/
Energy suppliers are now opening their Warm Home Discount schemes for winter 2025/26.

Go to www.changeworks.org.uk/energy-advic... for a handy table of which schemes are currently taking applications, as well as more information about WHD and how to qualify for it.
Warm Home Discount | What is it? Can I get it?
The Warm Home Discount takes £150 off your energy costs. In Scotland, you may need to apply to get it. Find out if you’re eligible.
www.changeworks.org.uk
November 7, 2025 at 11:13 AM
Donations wanted! RCAB has established a new Baby Bank for families in Renfrewshire, more info below.

Items from the baby bank are provided by referral. If you are in need of baby items, please contact your RCAB adviser or book an appointment at app.10to8.com/book/renfrew...
November 6, 2025 at 12:02 PM
Advice Works (0300 300 1238) and Renfrewshire Citizens Advice Bureau (0141 889 2121) have joined forces for Talk Money Week to provide appointments for benefit and/or debt advice (including help with problems paying council tax).

advicerenfrewshire.youcanbook.me
October 23, 2025 at 1:35 PM
UC scam

Our staff have been seeing scam UC letters sent to clients, asking them to book an appt at the Job Centre using an 0800 number.

If you get a letter about UC, call 0800 328 5644 or go to www.gov.uk/universal-cr... to respond to legitimate communications or to report scams
October 14, 2025 at 11:02 AM
This #ChallengePoverty Week, Poverty Alliance are calling on the Scottish Government to take action on climate that benefits local communities, protects those on low-incomes and ensures that the biggest polluters pay for their damage.

More: www.povertyalliance.org/wp-content/u...
October 10, 2025 at 11:01 AM
A financially healthy third sector is key to making meaningful progress on poverty and inequality. By participating in #ChallengePoverty Week, we want better investment in our communities, with fair funding for charities tackling inequality.

More: www.povertyalliance.org/wp-content/u...
October 9, 2025 at 3:49 PM
Did you know 1 in 5 people in Scotland are locked in poverty?

This week is #ChallengePoverty Week, and RCAB believes with compassion and justice we can end poverty.

Visit renfrewshire.cas.org.uk for links to self help and to book an appt.

More info: www.povertyalliance.org/CPW/
October 8, 2025 at 3:31 PM
Social Security Scotland will pay Pension Age Winter Heating Payment this winter. Most eligible people get the payment of £101.70-£305.10 automatically and don't need to apply. SSS will send the payment to the same account as your State Pension. More info bit.ly/SocialSecuri...
bit.ly
September 29, 2025 at 11:01 AM
If you're struggling with council tax payments, or are in council tax debt, support is available from our advisers, in Renfrewshire and North Ayrshire.

Book an appt (Renfrewshire, Saltcoats, Stevenston): app.10to8.com/book/council...

Book an appt (Beith): app.10to8.com/book/beithtr...
Council Tax - Renfrewshire & North Ayrshire
Helping people with Council Tax Issues
app.10to8.com
September 8, 2025 at 11:01 AM
Volunteers wanted! Can you spare 3 hours a week?

RCAB is launching a Baby Bank, providing baby essentials to families in need. We're looking for volunteers to help process referrals and package items.

For more details, please email ren-manager@paisleycab.casonline.org.uk
September 3, 2025 at 11:01 AM
Scammers are sending texts asking you to apply for "Winter Heating Allowance" within an urgent deadline or risk missing out on £300

Qualifying people in Scotland are paid Pension Age Winter Heating Payment once a year, and don't need to apply.

More info: www.mygov.scot/pension-age-...
August 29, 2025 at 11:01 AM
Applying for UC for the first time?

Citizens Advice Scotland's Help To Claim service helps you through the UC application process until your first payment. HTC is a telephone service, with interpreters for various languages available.

Call 08000 232 581 to speak to a HTC adviser.
August 22, 2025 at 4:29 PM
DWP/Jobcentre closure

On Monday 25 August, DWP and Jobcentre Plus offices and phone lines are closed.

If you expect a payment on 25 August then benefits will be paid early on Friday 22 August.

If your expected payment date is not shown, you will be paid on your usual date.
August 21, 2025 at 12:35 PM
If your energy supplier is OVO and you or your partner receive certain benefits, you may be entitled to the Warm Home Discount.

WHD isn't automatically paid out in Scotland, you must apply for it.

Qualifying OVO customers can register their interest at whd.ovoenergy.com
Warm Home Discount
Warm Home Discount Application Form
whd.ovoenergy.com
August 5, 2025 at 9:01 AM
RCAB CLOSURE

Renfrewshire CAB will be closed this bank holiday Monday 4th August. We will open again from 10am-3pm for appointments on Tuesday 5th August.
August 1, 2025 at 2:36 PM
We're hiring! RCAB is looking for someone with experience in people management and understanding of the needs of Renfrewshire to be our next CEO.

For more information, visit goodmoves.org/vacancy/a4sP..., or request an application pack by emailing manager@paisleycab.casonline.org.uk
July 24, 2025 at 3:19 PM
RCAB services will always be free. We never ask for payment for our services.

If someone claiming to be from RCAB asks for payment in exchange for advice, report it to ren-manager@paisleycab.casonline.org.uk, visit our office or leave a voicemail at 0141 889 2121 to let us know.
June 27, 2025 at 2:30 PM
🌟'People come with a wide range of issues and leave with a plan'🌟

Michele is one of our newest volunteers, she enjoys seeing clients from all backgrounds and helping them make informed decisions. See below for her volunteer story. #VolunteersWeekScot #CABVolunteeringScot
June 5, 2025 at 11:03 AM
🌟'There's so such thing as a daft question'🌟

Sean is learning every day through volunteering, from training to knowledgeable colleagues. See below for his full volunteer story. #VolunteersWeekScot #CABVolunteeringScot
June 4, 2025 at 11:04 AM
🌟'Everyone is so patient and helpful'🌟

Tracey got her confidence back after volunteering, and finds volunteering highly rewarding. See below for her full volunteer story. #VolunteersWeekScot #CABVolunteeringScot
June 3, 2025 at 11:04 AM
Happy Volunteers Week!

🌟'I have become a more confident person since volunteering'🌟

Cody has learned a lot since she's been at RCAB, and enjoys giving back to her community through volunteering. See below for her full volunteer story. #VolunteersWeekScot #CABVolunteeringScot
June 2, 2025 at 11:02 AM
📔School Support Service📔

This week our adviser will be visiting Riverbrae, St Andrews, Park Mains, Renfrew and Gryffe High Schools.

To make an appointment, call 0141 889 2121, or visit buff.ly/3VCzAal. Our advice is free, impartial and confidential.
June 2, 2025 at 7:01 AM
The Friend In Need or Hi Mum and Dad text scam impersonates friends and family, who lose their phone and are in urgent need of money. Manage your risk by making a family password only you and loved ones know to use in this situation

More on Whatsapp scams www.which.co.uk/consumer-rig...
May 29, 2025 at 1:16 PM
📔School Support Service📔

This week our adviser will be visiting Gleniffer and St Benedict's High Schools.

To make an appointment, call 0141 889 2121, or visit buff.ly/3VCzAal.

Our advice is free, impartial and confidential.
May 26, 2025 at 7:06 AM
RCAB Bank Holiday Closure

RCAB will be closed on Monday 26th May for the bank holiday.

We will reopen as normal on Tuesday 27th May at 10am.
May 22, 2025 at 3:22 PM