Office of the Ohio Consumers' Counsel
banner
occ4consumers.bsky.social
Office of the Ohio Consumers' Counsel
@occ4consumers.bsky.social
Learn about utility assistance programs provided by a variety of organizations, including the utilities themselves in this 4-minute video:
youtu.be/4GzXUP9tSxo?...
Ohio Utility Assistance – Where to Start
The Office of the Ohio Consumers' Counsel (OCC) offers information on bill-payment assistance programs and disconnection protections for utility consumers. In this video, learn about…
youtu.be
November 14, 2025 at 2:03 PM
Win for Ohio residential consumers - @PUCOhio has approved a settlement negotiated by OCC, AEP & others that will help ensure data centers ─ not AEP households ─ pay for the costly transmission upgrades they cause. Learn More: www.occ.ohio.gov/content/data...
#ConsumerProtection #Ohio
Protecting Consumers from Massive Spending to Support the Explosion of Data Centers in Ohio | Office of the Ohio Consumers' Counsel
Ohio’s electricity demand is surging, fueled largely by massive data centers operated by companies such as Amazon, Facebook, Google, and Microsoft. These data centers, along with cryptocurrency…
www.occ.ohio.gov
November 13, 2025 at 7:02 PM
Don’t fall for utility-related scams this Fraud Awareness Week! Scammers often pretend to be from your utility, demanding “immediate payment.” Learn how to spot & stop them.
Utilities United Against Scams Guide to Utility Scams
www.utilitiesunited.org/-/media/File...
www.occ.ohio.gov/factsheet/ho...
November 12, 2025 at 4:03 PM
Check out our fall newsletter for the latest updates! In This Issue: Holiday Energy Savings • Consumers’ Counsel Message • Special Reconnect Order • Ohio Supreme Court Win • Legislative News • Ohio Data Centers • Consumer Alerts • Utility Rate Case Updates and more! www.occ.ohio.gov/newsletter/o...
Home Page | Office of the Ohio Consumers' Counsel
Ohio’s state agency advocates before state and federal regulatory bodies and educates consumers regarding their utilities.
www.occ.ohio.gov
November 11, 2025 at 8:02 PM
This #VeteransDay, we honor those who’ve served. Military families facing deployment or financial hardship can find help with utility bills through Ohio’s Patriot Plan and other assistance programs.
Learn more: www.occ.ohio.gov/factsheet/mi...
#MilitaryLIfe
Military Families Consumer Assistance | Office of the Ohio Consumers' Counsel
Consumer Assistance for Military FamiliesMany things must be arranged when preparing for and returning from active-duty deployment. When a family member is deployed, it may cause financial…
www.occ.ohio.gov
November 11, 2025 at 5:04 PM
Think you’ve been targeted by a utility scam? Never pay by gift card. Verify callers using the number on your bill. Don’t share personal info. Learn more: www.occ.ohio.gov/factsheet/ho...
#ScamAwareness
How to Avoid Utility-Related Scams and Fraud | Office of the Ohio Consumers' Counsel
How to Avoid Utility-Related Scams and Fraud Scams targeting consumers are a widespread problem. There are hundreds of known scams, and new ones are always emerging. The Office of the Ohio Consumers’…
www.occ.ohio.gov
November 10, 2025 at 7:11 PM
Struggling to pay your utility bills? Assistance may be available. The first step is to call your utility. A good second step is to check OCC’s Assistance Web page with Information on programs to help Ohioans in need. Learn more: www.occ.ohio.gov/utilityassis... #Ohio #PersonalFinance
Utility Assistance | Office of the Ohio Consumers' Counsel
Service Disconnection and Reconnection Many consumers struggle to pay electric and natural gas bills.
www.occ.ohio.gov
November 9, 2025 at 6:30 PM
Struggling with heating bills? HEAP may help! Learn more about Home Energy Assistance Program (HEAP) with this OCC fact sheet! www.occ.ohio.gov/factsheet/ho...
Home Energy Assistance Program (HEAP) and Winter Crisis Program | Office of the Ohio Consumers' Counsel
Home Energy Assistance Program (HEAP) and Winter Crisis Program Download this image and share it with friends and family or on social media!
www.occ.ohio.gov
November 7, 2025 at 4:31 PM
Many Ohioans struggle to meet increasing heating costs. Home insulation can make a difference. The home weatherization assistance program may offer help: www.occ.ohio.gov/factsheet/ho... #savingmoney
Home Weatherization Assistance Program | Office of the Ohio Consumers' Counsel
The Home Weatherization Assistance Program (HWAP)
www.occ.ohio.gov
November 6, 2025 at 7:04 PM
Submetering is when a landlord or 3rd-party purchases utility services & resells the service to consumers using a submetering device. Submetered consumers miss out on many protections they would have as direct customers of a regulated utility. Learn more: occ.ohio.gov/submetering
Submetering | Office of the Ohio Consumers' Counsel
Submetering (reselling of utility services) and proposed legislation
occ.ohio.gov
November 5, 2025 at 6:04 PM
The average Ohio household spends more than $2,000 a year on electricity, natural gas, propane, or fuel oil to heat or cool their homes. OCC offers tips on conserving energy to save money: www.occ.ohio.gov/factsheet/co...
Conserve Energy and Save Money | Office of the Ohio Consumers' Counsel
Conserve Energy and Save MoneyThe average Ohio household spends over $2,000 a year on electricity and natural gas or other heating sources. In this fact sheet, the Office of the Ohio Consumers’…
www.occ.ohio.gov
November 4, 2025 at 3:02 PM
This Military Family Month, remember that Ohio offers programs to help ensure paying utility bills doesn’t become a hardship when a family member is deployed. More Info: www.occ.ohio.gov/factsheet/mi... #military #service #US
Military Families Consumer Assistance | Office of the Ohio Consumers' Counsel
Consumer Assistance for Military FamiliesMany things must be arranged when preparing for and returning from active-duty deployment. When a family member is deployed, it may cause financial…
www.occ.ohio.gov
November 3, 2025 at 5:03 PM
To celebrate Halloween, learn how to slay Vampire Power! Did you know appliances & devices use power even when turned off? Unplug them or turn them off to save money on your electric bill. Read more: www.occ.ohio.gov/factsheet/wh...
What's draining your energy? Vampire Power | Office of the Ohio Consumers' Counsel
What's draining your energy? Vampire PowerEven after household appliances and electronics are turned off, many devices left plugged in continue to use power and increase your electric bill.
www.occ.ohio.gov
October 31, 2025 at 7:03 PM
Would you be prepared if your power went out today? OCC has a fact sheet with power outage tips and information about your rights in case an outage affects you: www.occ.ohio.gov/factsheet/po...
Power Outage Tips and Customer Rights | Office of the Ohio Consumers' Counsel
Power Outage Tips and Consumer Rights
www.occ.ohio.gov
October 30, 2025 at 1:05 PM
Saving money on your energy bills can be as simple as shopping for the right lightbulbs! Learn more OCC provided fact sheet! www.occ.ohio.gov/factsheet/ho... #savingmoney
How to Shop for Lightbulbs | Office of the Ohio Consumers' Counsel
How to Shop for LightbulbsConsumers have many options for energy-efficient lighting, but selecting the right bulb can be difficult due to the complex labeling. Manufacturers are required to label…
www.occ.ohio.gov
October 29, 2025 at 4:31 PM
Ohioans: Choosing an energy supplier can be difficult.
Learn more about the different types of energy offers and how to choose the right one for you. youtu.be/uDBgMyiSS20 #Ohio #personalfinance
Understanding Your Energy Choices
Generally don't get to choose your local utility in Ohio, the company that delivers your energy through wires or pipes. But you can choose which company supplies the electricity or natural gas that…
youtu.be
October 28, 2025 at 7:05 PM
Make your voice heard by those making decisions about the utility rates you pay. The PUCO holds public hearings to give consumers an opportunity to share their concerns about utility issues like proposed rate increases. Learn More: www.occ.ohio.gov/factsheet/ma...
Make Your Voice Heard at the PUCO | Office of the Ohio Consumers' Counsel
Make Your Voice Heard at the Public Utilities Commission of Ohio (PUCO) ​Did you know you can express your concerns to those making decisions about the utility rates you pay? There are several ways…
www.occ.ohio.gov
October 27, 2025 at 5:06 PM
OCC is the state agency that advocates for Ohio residential consumers when utilities seek rate hikes or changes that compromise your service. Check some of our advocacy for you here:
www.occ.ohio.gov/filings #Ohio
State and Federal Filings | Office of the Ohio Consumers' Counsel
Office of the Ohio Consumers' Counsel
www.occ.ohio.gov
October 24, 2025 at 7:30 PM
Damage to utility lines at your home can happen, but it’s pretty rare. Is a utility line warranty worth the cost? Learn more: www.occ.ohio.gov/factsheet/ut...
#savemoney #utilities #budgeting #moneysavingtips
What to Know About Utility Line Warranties | Office of the Ohio Consumers' Counsel
What to Know About Utility Line Warranties
www.occ.ohio.gov
October 23, 2025 at 4:07 PM
CONSUMER ALERT: The Ohio Cumberland Gas Company asked the PUCO to more than double its fixed monthly charge, costing its consumers $132 per year, before any gas is used. You can share your views on the case with the PUCO online or by mail.

Details: www.occ.ohio.gov/factsheet/cu...
October 22, 2025 at 6:26 PM
CONSUMER ALERT: Suburban Gas has proposed rates that would cost the typical household more than $84 extra per year, including profit levels well above levels approved for other utilities. Consumers can comment to the PUCO online or by mail.

More Info: www.occ.ohio.gov/factsheet/su...
October 22, 2025 at 6:25 PM
Ohioans deserve affordable, reliable, and equal access to utility services, services essential to their well-being. The Ohio Consumers' Counsel is the state agency dedicated to putting consumers first for nearly 50 years! www.youtube.com/watch?v=kaFm...
October 22, 2025 at 5:11 PM
Are you an energy saver or an energy waster? Find out with a scavenger hunt made by The Office of the Ohio Consumers’ Counsel (OCC)! www.occ.ohio.gov/factsheet/en... #moneysavingtips
October 21, 2025 at 7:03 PM
The Public Utilities Commission of Ohio (PUCO) requires energy marketers to list offers on the Apples-to-Apples website. Some deals may be decent; but some are rotten. Learn how to spot a bad apple: www.occ.ohio.gov/content/how-... #SaveMoney #Ohio
Energy Choice: How to Spot a Bad Apple | Office of the Ohio Consumers' Counsel
The Public Utilities Commission of Ohio (PUCO) requires Ohio energy marketers to list their electric and natural gas offers on its Energy Choice Ohio website, also known as “
www.occ.ohio.gov
October 20, 2025 at 5:32 PM
The Percentage of Income Payment Plan (PIPP Plus) is a program to help income-eligible electric and natural gas consumers afford their utility bills. Learn more about the program with OCC’s fact sheet: www.occ.ohio.gov/factsheet/pi... #SaveMoney #Ohio #DebtSupport
Percentage of Income Payment Plan (PIPP Plus) | Office of the Ohio Consumers' Counsel
Know the Facts: PIPP Plus Download this image and share it with friends and family or on social media!
www.occ.ohio.gov
October 17, 2025 at 3:05 PM