@nowhearthisuk.bsky.social
You tell a lot about a school by its welcome. Just arrived at UCL Academy at 8.50 for an open morning and asked where to wait and was told to go away and come back at 9. Other schools have said to wait at front or near by. Thought Camden knew better
September 25, 2025 at 7:51 AM
You tell a lot about a school by its welcome. Just arrived at UCL Academy at 8.50 for an open morning and asked where to wait and was told to go away and come back at 9. Other schools have said to wait at front or near by. Thought Camden knew better
Reposted
Claire has overseen a period of pretty substantial (unprecedented?) growth in spending on mental health services ... Yet it's miles away from meeting need and demand
The commitment to that growing investment now very clearly at an end
The commitment to that growing investment now very clearly at an end
September 11, 2025 at 6:33 PM
Claire has overseen a period of pretty substantial (unprecedented?) growth in spending on mental health services ... Yet it's miles away from meeting need and demand
The commitment to that growing investment now very clearly at an end
The commitment to that growing investment now very clearly at an end
Leadership isn’t about having the loudest voice—it’s about listening. The best service starts with empathy, not scripts. Slow down. Ask more. Listen deeper. That’s how trust is built. 🌟
#Leadership #CustomerService #ListenToLead #Inspiration
#Leadership #CustomerService #ListenToLead #Inspiration
September 10, 2025 at 8:47 PM
Leadership isn’t about having the loudest voice—it’s about listening. The best service starts with empathy, not scripts. Slow down. Ask more. Listen deeper. That’s how trust is built. 🌟
#Leadership #CustomerService #ListenToLead #Inspiration
#Leadership #CustomerService #ListenToLead #Inspiration
Leadership isn’t about having all the answers. It’s about creating the space where the right answers can emerge — from the team, the data, and the lived experience of those closest to the work.
#Leadership #LeadershipMatters #Teamwork #WorkplaceCulture #GrowthMindset #FutureOfWork
#Leadership #LeadershipMatters #Teamwork #WorkplaceCulture #GrowthMindset #FutureOfWork
September 8, 2025 at 3:12 PM
Leadership isn’t about having all the answers. It’s about creating the space where the right answers can emerge — from the team, the data, and the lived experience of those closest to the work.
#Leadership #LeadershipMatters #Teamwork #WorkplaceCulture #GrowthMindset #FutureOfWork
#Leadership #LeadershipMatters #Teamwork #WorkplaceCulture #GrowthMindset #FutureOfWork
It’s wild how rare good customer service feels these days.
When someone actually listens, fixes the problem, and makes it easy… it feels like a small miracle. ✨
What’s the best service you’ve had recently?
#CustomerService #CX #GoodBusiness #HumanTouch
When someone actually listens, fixes the problem, and makes it easy… it feels like a small miracle. ✨
What’s the best service you’ve had recently?
#CustomerService #CX #GoodBusiness #HumanTouch
September 6, 2025 at 12:54 PM
It’s wild how rare good customer service feels these days.
When someone actually listens, fixes the problem, and makes it easy… it feels like a small miracle. ✨
What’s the best service you’ve had recently?
#CustomerService #CX #GoodBusiness #HumanTouch
When someone actually listens, fixes the problem, and makes it easy… it feels like a small miracle. ✨
What’s the best service you’ve had recently?
#CustomerService #CX #GoodBusiness #HumanTouch
Big thanks to Quooker’s customer service for swooping in when my tap had a CO₂ glitch—super quick, knowledgeable, and totally hassle-free. That’s real service.
#CustomerService #CX #Quooker #KitchenMagic
#CustomerService #CX #Quooker #KitchenMagic
September 6, 2025 at 12:53 PM
Big thanks to Quooker’s customer service for swooping in when my tap had a CO₂ glitch—super quick, knowledgeable, and totally hassle-free. That’s real service.
#CustomerService #CX #Quooker #KitchenMagic
#CustomerService #CX #Quooker #KitchenMagic
✨ Really impressed with the way @UniversalORL handled my contact and review — clear, friendly, and super helpful ahead of our trip. Customer care done right 👏
#UniversalOrlando #ThemeParkMagic #GreatService #TravelPlanning #FamilyAdventure
#UniversalOrlando #ThemeParkMagic #GreatService #TravelPlanning #FamilyAdventure
September 4, 2025 at 6:32 PM
✨ Really impressed with the way @UniversalORL handled my contact and review — clear, friendly, and super helpful ahead of our trip. Customer care done right 👏
#UniversalOrlando #ThemeParkMagic #GreatService #TravelPlanning #FamilyAdventure
#UniversalOrlando #ThemeParkMagic #GreatService #TravelPlanning #FamilyAdventure
Should I be offended by the sheer number of fitness coaches reaching out to me on @linkedin.com offering services to busy exec 🤔
September 4, 2025 at 1:08 PM
Should I be offended by the sheer number of fitness coaches reaching out to me on @linkedin.com offering services to busy exec 🤔
Anyone a @polestarcars.bsky.social customer out there as my experience to date is poor. 3 or 4 weeks to respond to a simple enquiry on a P3 and given mis-information. Now a p4 test drive cancelled and told to keep an eye on their website in the hope appointments are re-opened in the coming MONTHS!
September 3, 2025 at 11:34 AM
Anyone a @polestarcars.bsky.social customer out there as my experience to date is poor. 3 or 4 weeks to respond to a simple enquiry on a P3 and given mis-information. Now a p4 test drive cancelled and told to keep an eye on their website in the hope appointments are re-opened in the coming MONTHS!
I had a great cruise on #Utopiaoftheseas @royalcaribbeanintl.bsky.social but my one piece of feedback is I felt I was always seeking Suite Class benefits. I paid for #skyclass and not sure I got all the perks or recognition for it. V different to @celebritycruises.bsky.social
September 1, 2025 at 8:23 PM
I had a great cruise on #Utopiaoftheseas @royalcaribbeanintl.bsky.social but my one piece of feedback is I felt I was always seeking Suite Class benefits. I paid for #skyclass and not sure I got all the perks or recognition for it. V different to @celebritycruises.bsky.social
I don’t mind paying a premium to sit where i want on a plane. I do mind being forced to pay when I book a so-called premium brand for the privilege of sitting with my husband and kids. Adjacent seats are not sitting together @virginatlantic.bsky.social
September 1, 2025 at 7:28 PM
I don’t mind paying a premium to sit where i want on a plane. I do mind being forced to pay when I book a so-called premium brand for the privilege of sitting with my husband and kids. Adjacent seats are not sitting together @virginatlantic.bsky.social
Hands up who loves a laundrette in a hotel? #nowashingathome 🙌🙌🙌
September 1, 2025 at 7:14 PM
Hands up who loves a laundrette in a hotel? #nowashingathome 🙌🙌🙌
Isn’t it a shame that #dragonpass doesn’t work out of Orlando Terminal A?
September 1, 2025 at 7:14 PM
Isn’t it a shame that #dragonpass doesn’t work out of Orlando Terminal A?
oh gosh 3 ride breakdowns and 3 express pass vouchers given. For the last day of our 2 week park holiday in Orlando, #epicuniverse was not the best park to end on @universalstudiosfl.bsky.social
August 31, 2025 at 10:24 PM
oh gosh 3 ride breakdowns and 3 express pass vouchers given. For the last day of our 2 week park holiday in Orlando, #epicuniverse was not the best park to end on @universalstudiosfl.bsky.social
2 hours 15 minutes to have done rope drop and @universalstudiosfl.bsky.social prioritise express pass so we continue to wait. i don’t begrudge people who paid but there could be some recognition for those stuck in the queue
August 31, 2025 at 3:46 PM
2 hours 15 minutes to have done rope drop and @universalstudiosfl.bsky.social prioritise express pass so we continue to wait. i don’t begrudge people who paid but there could be some recognition for those stuck in the queue
@universalstudiosfl.bsky.social what would be helpful is to be definitive. You keep saying ‘we do not have an estimate opening time’ but then say ‘you are welcome to stay in line’. You must have an idea whether people should stay in line or not and just tell people to stay or leave?
August 31, 2025 at 2:46 PM
@universalstudiosfl.bsky.social what would be helpful is to be definitive. You keep saying ‘we do not have an estimate opening time’ but then say ‘you are welcome to stay in line’. You must have an idea whether people should stay in line or not and just tell people to stay or leave?
not sure i’m too impressed with #epicuniverse. Got here before opening and stuck in a queue for Battle of the Ministry in an outside space with no air con while the ride is broken. Do i give up knowing i’m unlikely to get back into line @universalstudiosfl.bsky.social ?
August 31, 2025 at 2:23 PM
not sure i’m too impressed with #epicuniverse. Got here before opening and stuck in a queue for Battle of the Ministry in an outside space with no air con while the ride is broken. Do i give up knowing i’m unlikely to get back into line @universalstudiosfl.bsky.social ?
Having 1M followers but no engagement is like throwing a huge party and nobody dancing.
I’d rather have 100 people on the floor than 10,000 staring at the wall. 🕺💃
Followers ≠ community
I’d rather have 100 people on the floor than 10,000 staring at the wall. 🕺💃
Followers ≠ community
August 29, 2025 at 11:42 AM
Having 1M followers but no engagement is like throwing a huge party and nobody dancing.
I’d rather have 100 people on the floor than 10,000 staring at the wall. 🕺💃
Followers ≠ community
I’d rather have 100 people on the floor than 10,000 staring at the wall. 🕺💃
Followers ≠ community
Most people chase followers.
Smart people chase conversations.
1 viral post ≠ a real community.
10 thoughtful replies > 10,000 empty likes.
Bluesky isn’t about being loud.
It’s about being heard.
Smart people chase conversations.
1 viral post ≠ a real community.
10 thoughtful replies > 10,000 empty likes.
Bluesky isn’t about being loud.
It’s about being heard.
August 28, 2025 at 10:56 PM
Most people chase followers.
Smart people chase conversations.
1 viral post ≠ a real community.
10 thoughtful replies > 10,000 empty likes.
Bluesky isn’t about being loud.
It’s about being heard.
Smart people chase conversations.
1 viral post ≠ a real community.
10 thoughtful replies > 10,000 empty likes.
Bluesky isn’t about being loud.
It’s about being heard.
August 28, 2025 at 10:03 PM
August 28, 2025 at 3:45 PM
True service isn’t about avoiding mistakes, it’s about how we repair them.
#Leadership #CustomerExperience #Resilience
#Leadership #CustomerExperience #Resilience
August 28, 2025 at 3:44 PM
True service isn’t about avoiding mistakes, it’s about how we repair them.
#Leadership #CustomerExperience #Resilience
#Leadership #CustomerExperience #Resilience
Leadership in service is simple: hear people, help people, honour people.
#Leadership #CustomerService #Inspiration
#Leadership #CustomerService #Inspiration
August 28, 2025 at 3:44 PM
Leadership in service is simple: hear people, help people, honour people.
#Leadership #CustomerService #Inspiration
#Leadership #CustomerService #Inspiration
August 27, 2025 at 8:32 PM
Actors get reviews, box offices get queues, and managers get complaints. All part of the performance. 😉
#Theatre #CustomerService #StageAndService
#Theatre #CustomerService #StageAndService
August 27, 2025 at 8:00 PM
Actors get reviews, box offices get queues, and managers get complaints. All part of the performance. 😉
#Theatre #CustomerService #StageAndService
#Theatre #CustomerService #StageAndService