North Yorkshire Citizens Advice & Law Centre
@northyorkscalc.bsky.social
Providing free, independent, confidential and impartial advice on issues, incl. Debt, Benefits, Employment & Housing, by phone, email, webchat and face-to-face.
Pinned
We’re closed from Wednesday 24th December 2025 and will be open again on Friday 2nd January 2026.
Online advice is available 24/7 at citizensadvice.org.uk.
If you need support during this time check out our website here www.cany.org.uk/2025-festive...
Online advice is available 24/7 at citizensadvice.org.uk.
If you need support during this time check out our website here www.cany.org.uk/2025-festive...
🌡️ Are you using your central heating controls correctly?
Making simple adjustments to your thermostat and timers can help you save money and stay warm this season.
Read our online advice ⤵️
bit.ly/4aiZ4Sj
Making simple adjustments to your thermostat and timers can help you save money and stay warm this season.
Read our online advice ⤵️
bit.ly/4aiZ4Sj
December 28, 2025 at 8:42 AM
🌡️ Are you using your central heating controls correctly?
Making simple adjustments to your thermostat and timers can help you save money and stay warm this season.
Read our online advice ⤵️
bit.ly/4aiZ4Sj
Making simple adjustments to your thermostat and timers can help you save money and stay warm this season.
Read our online advice ⤵️
bit.ly/4aiZ4Sj
Wishing all our clients, followers, staff and volunteers a Merry Christmas.
December 25, 2025 at 9:37 AM
Wishing all our clients, followers, staff and volunteers a Merry Christmas.
Help is available over the Christmas period.
Here are some phone numbers that you may find useful ⤵️
Here are some phone numbers that you may find useful ⤵️
December 24, 2025 at 7:27 AM
Help is available over the Christmas period.
Here are some phone numbers that you may find useful ⤵️
Here are some phone numbers that you may find useful ⤵️
Do you have a military connection in #Catterick and need free, impartial and confidential advice or information in January?
Here are the venues our friendly adviser will be attending.
Here are the venues our friendly adviser will be attending.
December 23, 2025 at 11:58 AM
Do you have a military connection in #Catterick and need free, impartial and confidential advice or information in January?
Here are the venues our friendly adviser will be attending.
Here are the venues our friendly adviser will be attending.
We’re closed from Wednesday 24th December 2025 and will be open again on Friday 2nd January 2026.
Online advice is available 24/7 at citizensadvice.org.uk.
If you need support during this time check out our website here www.cany.org.uk/2025-festive...
Online advice is available 24/7 at citizensadvice.org.uk.
If you need support during this time check out our website here www.cany.org.uk/2025-festive...
December 22, 2025 at 12:20 PM
We’re closed from Wednesday 24th December 2025 and will be open again on Friday 2nd January 2026.
Online advice is available 24/7 at citizensadvice.org.uk.
If you need support during this time check out our website here www.cany.org.uk/2025-festive...
Online advice is available 24/7 at citizensadvice.org.uk.
If you need support during this time check out our website here www.cany.org.uk/2025-festive...
🎄 Is there space under your #Christmas tree for a present that hasn’t arrived?
If you bought something from a business it's the sellers responsibility to chase the courier to find out what happened to your order.
Find out more on our website ⤵️
www.citizensadvice.org.uk/consumer/som...
If you bought something from a business it's the sellers responsibility to chase the courier to find out what happened to your order.
Find out more on our website ⤵️
www.citizensadvice.org.uk/consumer/som...
December 22, 2025 at 10:36 AM
🎄 Is there space under your #Christmas tree for a present that hasn’t arrived?
If you bought something from a business it's the sellers responsibility to chase the courier to find out what happened to your order.
Find out more on our website ⤵️
www.citizensadvice.org.uk/consumer/som...
If you bought something from a business it's the sellers responsibility to chase the courier to find out what happened to your order.
Find out more on our website ⤵️
www.citizensadvice.org.uk/consumer/som...
Do you have a prepayment meter that you top up at a shop or Post Office?
Check the opening times for your top up point as it might be different over the festive period. ⏰🎄
Check the opening times for your top up point as it might be different over the festive period. ⏰🎄
December 22, 2025 at 7:34 AM
Do you have a prepayment meter that you top up at a shop or Post Office?
Check the opening times for your top up point as it might be different over the festive period. ⏰🎄
Check the opening times for your top up point as it might be different over the festive period. ⏰🎄
It's important to know your working rights for the bank holidays.
Find out if you have to work or what pay you are entitled to.
Our advice can help ⤵️
www.citizensadvice.org.uk/work/working...
Find out if you have to work or what pay you are entitled to.
Our advice can help ⤵️
www.citizensadvice.org.uk/work/working...
Working on bank holidays
Find out if you have to work on bank holidays, how it affects your annual leave and what to do if you have a problem.
www.citizensadvice.org.uk
December 18, 2025 at 2:10 PM
It's important to know your working rights for the bank holidays.
Find out if you have to work or what pay you are entitled to.
Our advice can help ⤵️
www.citizensadvice.org.uk/work/working...
Find out if you have to work or what pay you are entitled to.
Our advice can help ⤵️
www.citizensadvice.org.uk/work/working...
🎁 From buying second hand, staying aware of ‘good’ deals, and knowing your rights, here’s how to have a magical festive season that doesn’t cost the earth:
Christmas on a budget 🎄 wearecitizensadvice.org.uk/christmas-on...
Christmas on a budget 🎄 wearecitizensadvice.org.uk/christmas-on...
December 18, 2025 at 8:30 AM
🎁 From buying second hand, staying aware of ‘good’ deals, and knowing your rights, here’s how to have a magical festive season that doesn’t cost the earth:
Christmas on a budget 🎄 wearecitizensadvice.org.uk/christmas-on...
Christmas on a budget 🎄 wearecitizensadvice.org.uk/christmas-on...
You might be able to get Statutory Sick Pay when you're off work sick.
We can help you understand your rights.
Read more on our website ⤵️
bit.ly/3VApndU
We can help you understand your rights.
Read more on our website ⤵️
bit.ly/3VApndU
December 17, 2025 at 1:30 PM
You might be able to get Statutory Sick Pay when you're off work sick.
We can help you understand your rights.
Read more on our website ⤵️
bit.ly/3VApndU
We can help you understand your rights.
Read more on our website ⤵️
bit.ly/3VApndU
If you can’t afford the food you need there are food banks that can help.
✅ You’ll usually need to get a referral to a food bank before you can use it.
We’ve got advice on the process ⤵️
bit.ly/4dcdJxO
✅ You’ll usually need to get a referral to a food bank before you can use it.
We’ve got advice on the process ⤵️
bit.ly/4dcdJxO
December 17, 2025 at 6:51 AM
If you can’t afford the food you need there are food banks that can help.
✅ You’ll usually need to get a referral to a food bank before you can use it.
We’ve got advice on the process ⤵️
bit.ly/4dcdJxO
✅ You’ll usually need to get a referral to a food bank before you can use it.
We’ve got advice on the process ⤵️
bit.ly/4dcdJxO
You might be able to claim extra benefits if you have a child, such as Child Benefit or Universal Credit.
And there’s government approved schemes to help you pay for childcare.
Check what you’re entitled to ⤵️
bit.ly/4flTLlA
And there’s government approved schemes to help you pay for childcare.
Check what you’re entitled to ⤵️
bit.ly/4flTLlA
December 16, 2025 at 10:20 AM
You might be able to claim extra benefits if you have a child, such as Child Benefit or Universal Credit.
And there’s government approved schemes to help you pay for childcare.
Check what you’re entitled to ⤵️
bit.ly/4flTLlA
And there’s government approved schemes to help you pay for childcare.
Check what you’re entitled to ⤵️
bit.ly/4flTLlA
💭 It can be difficult to talk to a loved one about their gambling problem.
But there are ways to address it and get support for them.
Here’s what steps you can take ⤵️
bit.ly/4iUOLpJ
But there are ways to address it and get support for them.
Here’s what steps you can take ⤵️
bit.ly/4iUOLpJ
December 16, 2025 at 6:47 AM
💭 It can be difficult to talk to a loved one about their gambling problem.
But there are ways to address it and get support for them.
Here’s what steps you can take ⤵️
bit.ly/4iUOLpJ
But there are ways to address it and get support for them.
Here’s what steps you can take ⤵️
bit.ly/4iUOLpJ
The #RuralAdviceBus Team are braving the wet weather at #Thirsk Market this morning.
If you need support to find a way forward through information or advice, we are here until 12pm today. 🚌
If you need support to find a way forward through information or advice, we are here until 12pm today. 🚌
December 15, 2025 at 10:56 AM
The #RuralAdviceBus Team are braving the wet weather at #Thirsk Market this morning.
If you need support to find a way forward through information or advice, we are here until 12pm today. 🚌
If you need support to find a way forward through information or advice, we are here until 12pm today. 🚌
The #RuralAdviceBus visits #Easingwold this Friday between 09.30am and 11.30am (Outside The Galtres Centre).
If you need support to find a way forward through information or advice, come and have a chat with our friendly team 😊
If you need support to find a way forward through information or advice, come and have a chat with our friendly team 😊
December 15, 2025 at 6:27 AM
The #RuralAdviceBus visits #Easingwold this Friday between 09.30am and 11.30am (Outside The Galtres Centre).
If you need support to find a way forward through information or advice, come and have a chat with our friendly team 😊
If you need support to find a way forward through information or advice, come and have a chat with our friendly team 😊
There’s several reasons why your energy bill could be higher than you expected.
➡️ Your meter might be faulty or your energy supplier might have overcharged you.
Our advice can help ⤵️
bit.ly/4iRpRqP
➡️ Your meter might be faulty or your energy supplier might have overcharged you.
Our advice can help ⤵️
bit.ly/4iRpRqP
December 12, 2025 at 1:50 PM
There’s several reasons why your energy bill could be higher than you expected.
➡️ Your meter might be faulty or your energy supplier might have overcharged you.
Our advice can help ⤵️
bit.ly/4iRpRqP
➡️ Your meter might be faulty or your energy supplier might have overcharged you.
Our advice can help ⤵️
bit.ly/4iRpRqP
Sue is all set up at #Leyburn Market with the #RuralAdviceBus.
If you need support to find a way forward through information or advice come and have a chat with our friendly team 😊 We are here until 12pm today
If you need support to find a way forward through information or advice come and have a chat with our friendly team 😊 We are here until 12pm today
December 12, 2025 at 10:10 AM
Sue is all set up at #Leyburn Market with the #RuralAdviceBus.
If you need support to find a way forward through information or advice come and have a chat with our friendly team 😊 We are here until 12pm today
If you need support to find a way forward through information or advice come and have a chat with our friendly team 😊 We are here until 12pm today
When you’ve missed a council tax payment, it means you owe money to your council and are in ‘arrears’.
Make sure you contact your council to explain your situation if you can’t pay.
We’ve got advice on what steps you can take. Check the link in bio 🔗
bit.ly/4pfAs1c
Make sure you contact your council to explain your situation if you can’t pay.
We’ve got advice on what steps you can take. Check the link in bio 🔗
bit.ly/4pfAs1c
December 12, 2025 at 7:33 AM
When you’ve missed a council tax payment, it means you owe money to your council and are in ‘arrears’.
Make sure you contact your council to explain your situation if you can’t pay.
We’ve got advice on what steps you can take. Check the link in bio 🔗
bit.ly/4pfAs1c
Make sure you contact your council to explain your situation if you can’t pay.
We’ve got advice on what steps you can take. Check the link in bio 🔗
bit.ly/4pfAs1c
The #RuralAdviceBus visits #Thirsk Market this Monday between 10am and 1pm.
If your out and about and need free, confidential and impartial advice or information, come and say hello 👋
If your out and about and need free, confidential and impartial advice or information, come and say hello 👋
December 11, 2025 at 2:27 PM
The #RuralAdviceBus visits #Thirsk Market this Monday between 10am and 1pm.
If your out and about and need free, confidential and impartial advice or information, come and say hello 👋
If your out and about and need free, confidential and impartial advice or information, come and say hello 👋
If something’s gone wrong with an item you’ve bought, you might be entitled to a refund, repair or replacement.
It doesn't matter if you bought the item new or secondhand - you'll still have rights.
More here ⤵️
bit.ly/3vC3e25
It doesn't matter if you bought the item new or secondhand - you'll still have rights.
More here ⤵️
bit.ly/3vC3e25
December 11, 2025 at 10:54 AM
If something’s gone wrong with an item you’ve bought, you might be entitled to a refund, repair or replacement.
It doesn't matter if you bought the item new or secondhand - you'll still have rights.
More here ⤵️
bit.ly/3vC3e25
It doesn't matter if you bought the item new or secondhand - you'll still have rights.
More here ⤵️
bit.ly/3vC3e25
Are you facing problems with damp in your home?
It’s your landlord’s responsibility to find out what’s causing the damp.
Here’s what you need to know ⤵️
bit.ly/3X2JzWN
It’s your landlord’s responsibility to find out what’s causing the damp.
Here’s what you need to know ⤵️
bit.ly/3X2JzWN
December 11, 2025 at 6:47 AM
Are you facing problems with damp in your home?
It’s your landlord’s responsibility to find out what’s causing the damp.
Here’s what you need to know ⤵️
bit.ly/3X2JzWN
It’s your landlord’s responsibility to find out what’s causing the damp.
Here’s what you need to know ⤵️
bit.ly/3X2JzWN
Cherelle is all set up and ready to support the local community with energy advice at #Harrogate Library
If you need support to find a way forward come and say hello 👋 We are here until 1pm
If you need support to find a way forward come and say hello 👋 We are here until 1pm
December 10, 2025 at 10:59 AM
Cherelle is all set up and ready to support the local community with energy advice at #Harrogate Library
If you need support to find a way forward come and say hello 👋 We are here until 1pm
If you need support to find a way forward come and say hello 👋 We are here until 1pm
You have the right to take time off work in certain circumstances - these are called 'statutory rights'.
This time off might be paid leave or unpaid leave.
Check your work rights ⤵️
www.citizensadvice.org.uk/work/time-of...
This time off might be paid leave or unpaid leave.
Check your work rights ⤵️
www.citizensadvice.org.uk/work/time-of...
Check if you can take time off work
Check your right to time off work, including paid and unpaid leave. You have the right to take time off work in certain circumstances, your 'statutory rights'.
www.citizensadvice.org.uk
December 10, 2025 at 7:59 AM
You have the right to take time off work in certain circumstances - these are called 'statutory rights'.
This time off might be paid leave or unpaid leave.
Check your work rights ⤵️
www.citizensadvice.org.uk/work/time-of...
This time off might be paid leave or unpaid leave.
Check your work rights ⤵️
www.citizensadvice.org.uk/work/time-of...
The #RuralAdviceBus is at #Bedale market this morning.
Due to the weather we are operating mainly inside the advice bus today. We are here until 12:00pm
Due to the weather we are operating mainly inside the advice bus today. We are here until 12:00pm
December 9, 2025 at 10:36 AM
The #RuralAdviceBus is at #Bedale market this morning.
Due to the weather we are operating mainly inside the advice bus today. We are here until 12:00pm
Due to the weather we are operating mainly inside the advice bus today. We are here until 12:00pm
❄️ Will you be travelling to Europe this winter?
Check your passport is valid for the dates you’re travelling.
Our advice can help you ⤵️
bit.ly/457SkSY
Check your passport is valid for the dates you’re travelling.
Our advice can help you ⤵️
bit.ly/457SkSY
December 9, 2025 at 6:40 AM
❄️ Will you be travelling to Europe this winter?
Check your passport is valid for the dates you’re travelling.
Our advice can help you ⤵️
bit.ly/457SkSY
Check your passport is valid for the dates you’re travelling.
Our advice can help you ⤵️
bit.ly/457SkSY