also known as nicool
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nicoleharvel.bsky.social
also known as nicool
@nicoleharvel.bsky.social
NEORSD creative 📸 | OU alum | post are mine | 🏳️‍🌈
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today, we will treat sewage.

we will manage the foul remnants of our past, the health of our present, the hope of our future.

days end, but the mission endures.

because there will be sewage to treat tomorrow. but this day is today.

and today, we will treat sewage.
November 5, 2025 at 1:21 PM
Westerly reflections @neorsd.org 💧⛅
November 3, 2025 at 4:45 PM
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graveyard shift.
October 30, 2025 at 12:33 AM
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utilities are a hidden world, especially at night. our photog @nicoleharvel.bsky.social captured some of the amazing sights that come with the service while i tried to document the stories that came with them. www.neorsd.org/AfterDark
After dark.
We recently clocked in with our Easterly night crew to experience the sights, sounds, and stories of the night shift.
www.neorsd.org
October 26, 2025 at 2:45 PM
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on September 23, we clocked in at Easterly just after 9pm to join Chad for his night shift.

we spent 4 hours with him and his crew.

featuring the photography of @nicoleharvel.bsky.social and the service of Chad's team:

the sights, sounds, and stories of night shift. www.neorsd.org/AfterDark
After dark.
We recently clocked in with our Easterly night crew to experience the sights, sounds, and stories of the night shift.
www.neorsd.org
October 24, 2025 at 7:39 PM
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[Jeff Goldblum voice] infrastructure, uh, finds a way.
October 3, 2025 at 7:32 PM
“and i thought i was tall!” - Christine
a huuuuge crane is staged at our Southerly plant right now for a heavy lift this week.

how huge?

in today’s episode of “Anything but the metric system,” apparently more than 33 engineer Christines high. @nicoleharvel.bsky.social
October 2, 2025 at 5:43 PM
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a huuuuge crane is staged at our Southerly plant right now for a heavy lift this week.

how huge?

in today’s episode of “Anything but the metric system,” apparently more than 33 engineer Christines high. @nicoleharvel.bsky.social
October 2, 2025 at 5:41 PM
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it is 2:23 am and we just spent 4+ hours with our Easterly night crew.

the sights. the sounds. the smells. the silence. the service.

honestly we won’t be able to truly capture it all in the content coming soon.

but we’re sure as sewage gonna try. and you won’t want to miss it.

stay tuned.
September 25, 2025 at 6:27 AM
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as you know, our social media is up at all hours of the day.

but TONIGHT, i will be up late getting all new content with our Easterly plant *night crew* and our very own @nicoleharvel.bsky.social.

on-location — with shift manager Chad himself.

AMA and i’ll throw him some questions after dark.
September 24, 2025 at 7:07 PM
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majestic Lake Erie sunset.
humming swarms of midges.
the impending summer-to-fall transition in Cleveland is unmatched.
August 31, 2025 at 1:10 AM
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new pet waste campaign mascot: this cat. judging you.

not about your pick-up habits in particular. just perpetual judgement.

heck he doesn’t even care if the dog is yours. doesn’t matter.

you pick up after your pet just to avoid making eye contact.

just pick it up and keep moving.

keep moving.
July 22, 2025 at 12:07 AM
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June 22, 1969: the Cuyahoga River burns for the last time, sparking a national movement and what would become an environmental comeback story for the ages.

56 years—to the day—later, June 22, 2025: @bsky.app verifies @neorsd.org.

the fire is our history.

may connections and service be our legacy.
June 23, 2025 at 1:35 PM
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the fog is palpable this morning.
May 5, 2025 at 2:32 PM
i proposed to my best friend this weekend.

it was the easiest question i have ever asked her, but the hardest secret i’ve ever kept.

my world got so much bigger and so much brighter when she came into my life.

i’m so lucky i get to love her forever.
April 28, 2025 at 11:14 PM
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good morning. your phone wallpaper needs an upgrade.
April 28, 2025 at 1:25 PM
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sewage treatment plants in full bloom this week
April 24, 2025 at 6:30 PM
i love my job
within the enormity of the task we undertook Tuesday, moving this 800-ton behemoth 200 feet underground safely where she soon will begin a 3.5-mile tunneling journey, were some of the smallest of details.

a braided cable. a welder's spark.

in the magnitude and the minutiae, there is wonder. 🧵
March 26, 2025 at 8:41 PM
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within the enormity of the task we undertook Tuesday, moving this 800-ton behemoth 200 feet underground safely where she soon will begin a 3.5-mile tunneling journey, were some of the smallest of details.

a braided cable. a welder's spark.

in the magnitude and the minutiae, there is wonder. 🧵
March 26, 2025 at 8:31 PM
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today, Nicole Harvel @nicoleharvel.bsky.social snapped a memory-card full of construction site pics.

she also talked to Laurie who has a memory full of construction sights all her own.

days like this are about more than projects. they’re about people.
March 25, 2025 at 11:25 PM
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i received some Customer Relations stats this week recapping 2024:

• total # of calls reps handled: 58,687
• total issues resolved + closed: 70,200
• new cost-saving program enrollments: 7,674
• crisis assistance awarded: $277,296

numbers do tell a story. but stories are so much more than numbers.
the words “customer service” can trigger visions of long hold times and disconnections.

for us, customer service looks and feels different. 🧵
February 12, 2025 at 6:29 PM
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our Utility Assistance Resource Fairs are just real people helping real people.

our most recent fair Saturday helped connect more than 180 families with resources they need.

asking for help isn’t always easy. but where we can offer it, we want hope to come too. /🧵

📸 @nicoleharvel.bsky.social
February 12, 2025 at 5:08 PM
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no we do not have this location listed on Airbnb please stop asking
February 5, 2025 at 6:20 PM
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if Myles Garrett is requesting a trade we do offer several
February 3, 2025 at 6:57 PM
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21 years.

Shawn Hageman joined our Security team in 2004 and was named Chief in 2009.

over that career she shepherded department changes and transitioned staff from security guards to fully-certified peace officers.

she retired today with officers, new Chief Grant, and friends attending. 🫡
February 1, 2025 at 2:13 AM