"Hire better people" when you don't know what the role needs.
"Build processes" when nobody has BANDWIDTH to follow them.
Congratulations. You made it worse.
"Hire better people" when you don't know what the role needs.
"Build processes" when nobody has BANDWIDTH to follow them.
Congratulations. You made it worse.
"Slow down to speed up."
"Prioritize ruthlessly."
"Move fast and break things."
Good advice. But none of it is enough.
The reality is complex because business and people are complex. But our brains crave simple answers, so we settle for partial solutions.
"Slow down to speed up."
"Prioritize ruthlessly."
"Move fast and break things."
Good advice. But none of it is enough.
The reality is complex because business and people are complex. But our brains crave simple answers, so we settle for partial solutions.
TIME: Are people working beyond their hours?
SKILLS: Constantly surprised people can't do what you thought the role required?
COORDINATION: Are meetings filled with tension over handoffs?
TIME: Are people working beyond their hours?
SKILLS: Constantly surprised people can't do what you thought the role required?
COORDINATION: Are meetings filled with tension over handoffs?
They keep saying, "Your process is broken."
You're both right. And you're both wrong.
You can't find good people because you don't know how to hire for what you need. They say your process is broken because coordination IS messy, planning IS reactive.
They keep saying, "Your process is broken."
You're both right. And you're both wrong.
You can't find good people because you don't know how to hire for what you need. They say your process is broken because coordination IS messy, planning IS reactive.
It fails when the four forces holding it up are out of balance: TIME, SKILLS, COORDINATION, and CONTINUOUS IMPROVEMENT.
It fails when the four forces holding it up are out of balance: TIME, SKILLS, COORDINATION, and CONTINUOUS IMPROVEMENT.
You can't max out TIME while building SKILLS. You can't demand COORDINATION at speed. You can't run at 100% and expect CONTINUOUS IMPROVEMENT.
You can't max out TIME while building SKILLS. You can't demand COORDINATION at speed. You can't run at 100% and expect CONTINUOUS IMPROVEMENT.
Deeply insecure, almost completely untrained grad student. Oldest, most out of shape, certainly the worst player.
Started as Libero - the "hide her where she can't do damage" kind.
My instinct was pure self-protection.
Deeply insecure, almost completely untrained grad student. Oldest, most out of shape, certainly the worst player.
Started as Libero - the "hide her where she can't do damage" kind.
My instinct was pure self-protection.
They don't know who owns what. So they shrink their boxes, defer, stay quiet.
You tell them to "speak up more."
But they can't communicate about something when ownership isn't explicit.
Fix coordination first.
They don't know who owns what. So they shrink their boxes, defer, stay quiet.
You tell them to "speak up more."
But they can't communicate about something when ownership isn't explicit.
Fix coordination first.
But shrinking my responsibility killed confidence, trust, and momentum.
The fix: explicit coordination. Someone owns line balls.
Founders: What projects sit between roles with no explicit owner?
But shrinking my responsibility killed confidence, trust, and momentum.
The fix: explicit coordination. Someone owns line balls.
Founders: What projects sit between roles with no explicit owner?
If not, you have 8 different definitions—and never discussed them.
The fix isn't more tools. It's explicit agreements about the ones you have.
Better communication. Protected culture. Time saved finding info.
If not, you have 8 different definitions—and never discussed them.
The fix isn't more tools. It's explicit agreements about the ones you have.
Better communication. Protected culture. Time saved finding info.
I'd studied abroad in Japan. A couple welcomed me into their home with extraordinary generosity. The connection was real.
Then I disappeared.
I'd studied abroad in Japan. A couple welcomed me into their home with extraordinary generosity. The connection was real.
Then I disappeared.
☐ Waiting for time to teach it
☐ Waiting for them to prove readiness
☐ Waiting for things to settle down
Most founders think they're waiting for the right moment.
Usually, they never built the handoff.
What's YOUR excuse?
☐ Waiting for time to teach it
☐ Waiting for them to prove readiness
☐ Waiting for things to settle down
Most founders think they're waiting for the right moment.
Usually, they never built the handoff.
What's YOUR excuse?
This was my second child, his first. I had the base knowledge. We expected the gap to close naturally.
But we never explicitly handed it off.
This was my second child, his first. I had the base knowledge. We expected the gap to close naturally.
But we never explicitly handed it off.
Never did.
Put me in a Chief of Staff role? I can walk up to anyone—I have a reason.
At a "let's build connections" happy hour? I'm paralyzed.
Never did.
Put me in a Chief of Staff role? I can walk up to anyone—I have a reason.
At a "let's build connections" happy hour? I'm paralyzed.
Where you couldn't actually assess the skills needed, so you went with "they seem smart"?
(We've all done it. Some of us are still paying for it.)
Where you couldn't actually assess the skills needed, so you went with "they seem smart"?
(We've all done it. Some of us are still paying for it.)
To teach high school algebra, I needed grad-level math. Not to teach calculus—to see foundational gaps three concepts back.
Without that depth? Surface fixes to deeper problems.
To teach high school algebra, I needed grad-level math. Not to teach calculus—to see foundational gaps three concepts back.
Without that depth? Surface fixes to deeper problems.
Not job skills.
That's the problem.
Want to fix your interview process? DM me.
Not job skills.
That's the problem.
Want to fix your interview process? DM me.
My coworker laughed: "Bubbly is the last word I'd use to describe you."
He was right. What they saw was forced positivity after a year of unemployment. Performance anxiety.
My coworker laughed: "Bubbly is the last word I'd use to describe you."
He was right. What they saw was forced positivity after a year of unemployment. Performance anxiety.
🎯 The skills the role actually needs
🗣️ Whether you personally like them
🧠 Quick thinking under pressure
🤷 Honestly? No idea
Most founders think: competence.
Actually testing: charisma.
What about you?
🎯 The skills the role actually needs
🗣️ Whether you personally like them
🧠 Quick thinking under pressure
🤷 Honestly? No idea
Most founders think: competence.
Actually testing: charisma.
What about you?
But I'm terrible at routine follow-up. CRM updates. The execution work outside my genius zone.
Last month, networking meetings that could've turned into something? I dropped the ball on follow-up.
But I'm terrible at routine follow-up. CRM updates. The execution work outside my genius zone.
Last month, networking meetings that could've turned into something? I dropped the ball on follow-up.
Hero mode in a team is addictive in ways solo hero mode isn't.
Alone, you feel the drain immediately. In a team? The camaraderie becomes the drug that makes dysfunction feel like dedication.
Hero mode in a team is addictive in ways solo hero mode isn't.
Alone, you feel the drain immediately. In a team? The camaraderie becomes the drug that makes dysfunction feel like dedication.
That superstar working until 2am? They're not proving your model works. They're hiding that it's broken.
Sarah covers for 3 broken systems with willpower. So you never fix them. You just find more Sarahs.
That superstar working until 2am? They're not proving your model works. They're hiding that it's broken.
Sarah covers for 3 broken systems with willpower. So you never fix them. You just find more Sarahs.
You're building generational wealth. They're building next month's mortgage.
You sell for $10M, you're set. They get laid off in the acquisition.
You're building generational wealth. They're building next month's mortgage.
You sell for $10M, you're set. They get laid off in the acquisition.
Every Friday 3pm, auto-send:
- What didn't you get to?
- What work did nobody ask for?
- What would you cut?
- What shouldn't exist?
- Sustainability: 1-10?
Every Friday 3pm, auto-send:
- What didn't you get to?
- What work did nobody ask for?
- What would you cut?
- What shouldn't exist?
- Sustainability: 1-10?
When priorities shift weekly, teams burn 30% energy just figuring out what matters today.
When nobody knows who's doing what, work gets duplicated. Capacity torched in chaos.
When priorities shift weekly, teams burn 30% energy just figuring out what matters today.
When nobody knows who's doing what, work gets duplicated. Capacity torched in chaos.