Quentin Elf, the kata geek, is on a toy-ally important mission! 🎄 He's using his story board to help Santa hit the 2.2B kid target by 12/24. Who needs magic when you've got lean thinking? 🎅✨ #ElfImprovement #SantaLeanFactory

“When someone is upset ask one question. ‘Do you want to be helped, heard, or hugged?’”

Kedar Mate, MD quoting the New York Times in his keynote at #ihiforum #medsky

The Starter Kata and Kata Mindset have been real game-changers. A key discussion was around concerns that standard work might limit creativity. Here’s the thing, Kata helps teams think critically, adapt, and innovate, all while driving meaningful PDSA cycles. #QualityImprovement #KataMindset