Inside Housing Management
@ihmanagement.bsky.social
The go-to source for learning, information and ideas for housing managers www.insidehousingmanagement.co.uk
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Housing officers’ top priorities revealed
IHM surveyed over 600 frontline housing staff. We wanted to find out about the biggest issues affecting your job, your organisation and the sector.
management.insidehousing.co.uk
To launch Inside Housing Management, we surveyed over 600 frontline housing staff. We wanted to find out about the biggest issues affecting your job, your organisation and the sector more broadly. @kathyswinds.bsky.social reports on what we found
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NHG hits 40% of milestones in plan to return to compliance
NHG hits 40% of milestones in plan to return to compliance
The latest trading update from Notting Hill Genesis shows that the landlord has hit 40% of the milestones in its plan to return to compliance with the English regulator
dlvr.it
November 13, 2025 at 3:39 PM
NHG hits 40% of milestones in plan to return to compliance
Former prime minister and retailers back Prince William’s homelessness project with furniture and essential goods
Former prime minister and retailers back Prince William’s homelessness project with furniture and essential goods
A charity led by former prime minister Gordon Brown and four major UK retailers have partnered with Prince William’s homelessness project to furnish 250 homes
dlvr.it
November 13, 2025 at 3:39 PM
Former prime minister and retailers back Prince William’s homelessness project with furniture and essential goods
More than two-thirds of tenants feel stigmatised for living in social housing, national survey finds
More than two-thirds of tenants feel stigmatised for living in social housing, national survey finds
Campaign group Stop Social Housing Stigma’s national tenant survey has revealed that more than two-thirds of tenants feel stigmatised living in social housing
dlvr.it
November 13, 2025 at 3:35 PM
More than two-thirds of tenants feel stigmatised for living in social housing, national survey finds
How we… are using apprenticeships to tackle the housing skills gap
How we… are using apprenticeships to tackle the housing skills gap
Ursula Bennion, chief executive of Trent & Dove, explains how the housing association is using an apprenticeship scheme to recruit staff and develop transferable skills within its workforce
dlvr.it
November 13, 2025 at 7:07 AM
How we… are using apprenticeships to tackle the housing skills gap
District council handed first consumer grading of C2
District council handed first consumer grading of C2
The Regulator of Social Housing has awarded North West Leicestershire District Council a C2 consumer grading following its first inspection
dlvr.it
November 12, 2025 at 1:33 PM
District council handed first consumer grading of C2
Housing secretary tells MPs homelessness and long-term housing strategies might be delayed until after Christmas
Housing secretary tells MPs homelessness and long-term housing strategies might be delayed until after Christmas
The housing secretary has told MPs that the government’s long-awaited homelessness and long-term housing strategies might be delayed until after Christmas
dlvr.it
November 12, 2025 at 1:33 PM
Housing secretary tells MPs homelessness and long-term housing strategies might be delayed until after Christmas
Older people’s commissioner urges Welsh landlords to lead on preventative health
Older people’s commissioner urges Welsh landlords to lead on preventative health
Social landlords in Wales should be leading the way on preventative health for older people in their housing, says the country’s older people’s commissioner
dlvr.it
November 12, 2025 at 1:33 PM
Older people’s commissioner urges Welsh landlords to lead on preventative health
Large Welsh provider selects firm to help deliver 24,000-home repair programme
Large Welsh provider selects firm to help deliver 24,000-home repair programme
Pobl Group, the largest housing association in Wales, has selected a firm to help deliver and transform its 24,000-home repairs programme
dlvr.it
November 12, 2025 at 1:33 PM
Large Welsh provider selects firm to help deliver 24,000-home repair programme
Charity Commission and RSH to work more closely together
Charity Commission and RSH to work more closely together
The Charity Commission and the Regulator of Social Housing have set out a new memorandum of understanding for working more closely together
dlvr.it
November 12, 2025 at 1:33 PM
Charity Commission and RSH to work more closely together
London council to prosecute housing officer over temporary accommodation fraud
London council to prosecute housing officer over temporary accommodation fraud
An east London council has said it will pursue a criminal prosecution against housing officer for allegedly ‘manipulating’ temporary accommodation allocations
dlvr.it
November 11, 2025 at 9:30 AM
London council to prosecute housing officer over temporary accommodation fraud
Crisis reveals plan to become landlord and ‘do it ourselves’ amid shortage of social homes
Crisis reveals plan to become landlord and ‘do it ourselves’ amid shortage of social homes
National charity Crisis has revealed plans to tackle the UK’s “catastrophic” housing shortage by buying up properties to help people experiencing homelessness
dlvr.it
November 11, 2025 at 9:30 AM
Crisis reveals plan to become landlord and ‘do it ourselves’ amid shortage of social homes
Temporary accommodation funding freeze costing district councils £268m a year, report finds
Temporary accommodation funding freeze costing district councils £268m a year, report finds
The government’s freeze on temporary accommodation subsidy is draining councils of £268m a year, according to new analysis by the District Councils’ Network
dlvr.it
November 11, 2025 at 9:25 AM
Temporary accommodation funding freeze costing district councils £268m a year, report finds
Artificial intelligence for housing management: repairs, and asset and tenancy management
Artificial intelligence for housing management: repairs, and asset and tenancy management
Independent AI advisor Dr Guy Marshall explores how AI can improve repairs, asset management and tenancy management
dlvr.it
November 11, 2025 at 7:01 AM
Artificial intelligence for housing management: repairs, and asset and tenancy management
Housing Management Matters: we can’t scale up housing delivery without investing in services
Housing Management Matters: we can’t scale up housing delivery without investing in services
As the government pushes ahead to tackle the housing crisis, the sector’s biggest challenge is to scale up delivery while maintaining services that are rooted in empathy and trust, argues Emma O’Shea
dlvr.it
November 10, 2025 at 11:05 AM
Housing Management Matters: we can’t scale up housing delivery without investing in services
The resident voice needs to travel beyond the boardroom
The resident voice needs to travel beyond the boardroom
We must unite to influence the conversation on social housing, writes Pamela Newman, chair of the MTVH customer council and a founder of the G15 Residents Group
dlvr.it
November 10, 2025 at 9:39 AM
The resident voice needs to travel beyond the boardroom
The second year of TSM results – what do they tell us?
The second year of TSM results – what do they tell us?
TSMs provide a rich source of intelligence on how landlords are meeting the consumer standards, writes Will Perry, director of strategy at the Regulator of Social Housing
dlvr.it
November 7, 2025 at 5:59 PM
The second year of TSM results – what do they tell us?
Large Welsh landlord apologises to tenants over ‘serious distress’ after damp and mould failures
Large Welsh landlord apologises to tenants over ‘serious distress’ after damp and mould failures
A Welsh landlord has apologised and been told to pay compensation to two tenants after “systemic weaknesses” in its repairs service, which included one being left with outstanding work for nearly seven years
dlvr.it
November 7, 2025 at 5:54 PM
Large Welsh landlord apologises to tenants over ‘serious distress’ after damp and mould failures
Housing Ombudsman to get ‘duty of candour’ powers under new law
Housing Ombudsman to get ‘duty of candour’ powers under new law
The government has revealed it intends to use powers in the new Hillsborough Law to extend the “duty of candour” to the Housing Ombudsman
dlvr.it
November 7, 2025 at 5:54 PM
Housing Ombudsman to get ‘duty of candour’ powers under new law
Nottingham landlord fined after workers diagnosed with ‘vibration-related ill health’
Nottingham landlord fined after workers diagnosed with ‘vibration-related ill health’
A landlord has been fined £32,000 for breaching health and safety legislation after multiple workers were diagnosed with “vibration-related ill health”
dlvr.it
November 6, 2025 at 3:26 PM
Nottingham landlord fined after workers diagnosed with ‘vibration-related ill health’
Major London landlord joins PlaceShapers
Major London landlord joins PlaceShapers
109,000-home London landlord Peabody has joined the PlaceShapers network of housing associations, underlining its efforts to reassert its local focus
dlvr.it
November 6, 2025 at 3:26 PM
Major London landlord joins PlaceShapers
County court rules landlord cannot force entry for gas safety inspections
County court rules landlord cannot force entry for gas safety inspections
A county court has ruled that a landlord cannot force entry into a tenant’s home to carry out safety inspections without explicit statutory authority
dlvr.it
November 6, 2025 at 3:26 PM
County court rules landlord cannot force entry for gas safety inspections
NI social housing residents make up 55% of survey respondents who went without heating or electricity in past two years
NI social housing residents make up 55% of survey respondents who went without heating or electricity in past two years
Research has revealed that 55% of survey respondents who had gone without heating or electricity in the past 24 months live in social housing in Northern Ireland
dlvr.it
November 6, 2025 at 3:26 PM
NI social housing residents make up 55% of survey respondents who went without heating or electricity in past two years
TSM results show ‘early signs of improvement’ but satisfaction still low for shared owners
TSM results show ‘early signs of improvement’ but satisfaction still low for shared owners
The Regulator of Social Housing has published the results from the second year of tenant satisfaction measures, with the data showing “early signs of improvement”
dlvr.it
November 6, 2025 at 3:26 PM
TSM results show ‘early signs of improvement’ but satisfaction still low for shared owners
Birmingham building owner fined £50,000 in ‘landmark’ fire safety prosecution by council
Birmingham building owner fined £50,000 in ‘landmark’ fire safety prosecution by council
The owner of a block in Birmingham has been fined £50,000 for ignoring a fire safety improvement notice, in a “landmark” prosecution brought by the council
dlvr.it
November 6, 2025 at 3:26 PM
Birmingham building owner fined £50,000 in ‘landmark’ fire safety prosecution by council
Ombudsman reveals ‘new approach’ to investigating underperforming social landlords
Ombudsman reveals ‘new approach’ to investigating underperforming social landlords
Social landlords found by the Housing Ombudsman to be doing worse than their peers on key measures will face intervention under a new system
dlvr.it
November 6, 2025 at 3:21 PM
Ombudsman reveals ‘new approach’ to investigating underperforming social landlords