Halifax Water
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Water Conservation Update
Recent rain has helped, but it's not enough to lift water restrictions.
Lake Major: mandatory
Pockwock Lake: voluntary
While additional rainfall is forecasted, current conditions require continued conservation efforts.
Please keep conserving water—every drop counts!
Recent rain has helped, but it's not enough to lift water restrictions.
Lake Major: mandatory
Pockwock Lake: voluntary
While additional rainfall is forecasted, current conditions require continued conservation efforts.
Please keep conserving water—every drop counts!
Today's heavy rain increases the risk of localized flooding, especially if storm drains are blocked by debris.
Halifax Water is encouraging residents to clear blocked storm drains—if it's safe to do so.
Call 902-420-9287 to report blockages.
More info at halifaxwater.ca/fire-hydrants-catchbasins
Halifax Water is encouraging residents to clear blocked storm drains—if it's safe to do so.
Call 902-420-9287 to report blockages.
More info at halifaxwater.ca/fire-hydrants-catchbasins
November 10, 2025 at 2:03 PM
Today's heavy rain increases the risk of localized flooding, especially if storm drains are blocked by debris.
Halifax Water is encouraging residents to clear blocked storm drains—if it's safe to do so.
Call 902-420-9287 to report blockages.
More info at halifaxwater.ca/fire-hydrants-catchbasins
Halifax Water is encouraging residents to clear blocked storm drains—if it's safe to do so.
Call 902-420-9287 to report blockages.
More info at halifaxwater.ca/fire-hydrants-catchbasins
Applications to join the Halifax Water Board of Commissioners have opened.
Application Deadline: Wednesday, November 26, 2025, at 11:59 p.m.
Learn more at: www.halifax.ca/city-hall/bo...
Application Deadline: Wednesday, November 26, 2025, at 11:59 p.m.
Learn more at: www.halifax.ca/city-hall/bo...
November 7, 2025 at 3:48 PM
Applications to join the Halifax Water Board of Commissioners have opened.
Application Deadline: Wednesday, November 26, 2025, at 11:59 p.m.
Learn more at: www.halifax.ca/city-hall/bo...
Application Deadline: Wednesday, November 26, 2025, at 11:59 p.m.
Learn more at: www.halifax.ca/city-hall/bo...
Remembrance Day Service Level Adjustments
Halifax Water offices will be closed to the public on Tuesday, November 11, for Remembrance Day. Regular hours of operation will resume on Wednesday, November 12, 2025.
halifaxwater.ca/notice/remembrance-day-service-level-adjustments
Halifax Water offices will be closed to the public on Tuesday, November 11, for Remembrance Day. Regular hours of operation will resume on Wednesday, November 12, 2025.
halifaxwater.ca/notice/remembrance-day-service-level-adjustments
November 6, 2025 at 4:30 PM
Remembrance Day Service Level Adjustments
Halifax Water offices will be closed to the public on Tuesday, November 11, for Remembrance Day. Regular hours of operation will resume on Wednesday, November 12, 2025.
halifaxwater.ca/notice/remembrance-day-service-level-adjustments
Halifax Water offices will be closed to the public on Tuesday, November 11, for Remembrance Day. Regular hours of operation will resume on Wednesday, November 12, 2025.
halifaxwater.ca/notice/remembrance-day-service-level-adjustments
Water Conservation Update
Recent rain has helped, but it's not enough to lift water restrictions.
Lake Major: mandatory
Pockwock Lake: voluntary
While additional rainfall is forecasted, current conditions require continued conservation efforts.
Please keep conserving water—every drop counts!
Recent rain has helped, but it's not enough to lift water restrictions.
Lake Major: mandatory
Pockwock Lake: voluntary
While additional rainfall is forecasted, current conditions require continued conservation efforts.
Please keep conserving water—every drop counts!
November 6, 2025 at 12:14 AM
Water Conservation Update
Recent rain has helped, but it's not enough to lift water restrictions.
Lake Major: mandatory
Pockwock Lake: voluntary
While additional rainfall is forecasted, current conditions require continued conservation efforts.
Please keep conserving water—every drop counts!
Recent rain has helped, but it's not enough to lift water restrictions.
Lake Major: mandatory
Pockwock Lake: voluntary
While additional rainfall is forecasted, current conditions require continued conservation efforts.
Please keep conserving water—every drop counts!
Halifax Water is currently experiencing technical difficulties with our Customer Care Portal and phone lines. We’re working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience. Updates will be shared as soon as service is restored.
October 29, 2025 at 6:11 PM
Halifax Water is currently experiencing technical difficulties with our Customer Care Portal and phone lines. We’re working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience. Updates will be shared as soon as service is restored.
Despite recent and forecasted rain, water conservation measures remain in place. Please continue to do your part to conserve water.
Learn more at halifaxwater.ca
Learn more at halifaxwater.ca
October 27, 2025 at 4:22 PM
Despite recent and forecasted rain, water conservation measures remain in place. Please continue to do your part to conserve water.
Learn more at halifaxwater.ca
Learn more at halifaxwater.ca
What's making your water taste/smell earthy?
It's called Geosmin - a harmless compound, naturally produced by soil and algae that can cause earthy tastes and odours in drinking water.
Learn more and view test results at halifaxwater.ca/my-water-has...
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It's called Geosmin - a harmless compound, naturally produced by soil and algae that can cause earthy tastes and odours in drinking water.
Learn more and view test results at halifaxwater.ca/my-water-has...
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October 24, 2025 at 8:42 PM
What's making your water taste/smell earthy?
It's called Geosmin - a harmless compound, naturally produced by soil and algae that can cause earthy tastes and odours in drinking water.
Learn more and view test results at halifaxwater.ca/my-water-has...
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It's called Geosmin - a harmless compound, naturally produced by soil and algae that can cause earthy tastes and odours in drinking water.
Learn more and view test results at halifaxwater.ca/my-water-has...
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Your Halifax Water bill has a fresh new look!
For a more detailed breakdown of the new bill layout visit
halifaxwater.ca/understanding-your-bill
For a more detailed breakdown of the new bill layout visit
halifaxwater.ca/understanding-your-bill
October 20, 2025 at 2:35 PM
Your Halifax Water bill has a fresh new look!
For a more detailed breakdown of the new bill layout visit
halifaxwater.ca/understanding-your-bill
For a more detailed breakdown of the new bill layout visit
halifaxwater.ca/understanding-your-bill
Friendly reminder that mandatory water conservation restrictions are still in place.
If you have concerns related to water usage in your community, we invite you to share them using our online form.
Please note this form is only for water conservation concerns.
halifaxwater.ca/form/concern...
If you have concerns related to water usage in your community, we invite you to share them using our online form.
Please note this form is only for water conservation concerns.
halifaxwater.ca/form/concern...
October 17, 2025 at 7:10 PM
Friendly reminder that mandatory water conservation restrictions are still in place.
If you have concerns related to water usage in your community, we invite you to share them using our online form.
Please note this form is only for water conservation concerns.
halifaxwater.ca/form/concern...
If you have concerns related to water usage in your community, we invite you to share them using our online form.
Please note this form is only for water conservation concerns.
halifaxwater.ca/form/concern...
Halifax Water provides water services to more than 400,000 people daily. In 2024 alone, we supplied more than 40 billion litres of clean drinking water.
Our more than 600 employees manage over 4,000 kilometres of critical infrastructure buried underground throughout the Halifax region.
Our more than 600 employees manage over 4,000 kilometres of critical infrastructure buried underground throughout the Halifax region.
October 14, 2025 at 3:43 PM
Halifax Water provides water services to more than 400,000 people daily. In 2024 alone, we supplied more than 40 billion litres of clean drinking water.
Our more than 600 employees manage over 4,000 kilometres of critical infrastructure buried underground throughout the Halifax region.
Our more than 600 employees manage over 4,000 kilometres of critical infrastructure buried underground throughout the Halifax region.
Don't let mail delays hold up your bill! Go digital with Customer Connect.
Sign-up to view and pay your bill online—fast, secure, and paper-free.
Go paperless today and stay connected: halifaxwater.ca/customer-con...
Sign-up to view and pay your bill online—fast, secure, and paper-free.
Go paperless today and stay connected: halifaxwater.ca/customer-con...
October 10, 2025 at 8:50 PM
Don't let mail delays hold up your bill! Go digital with Customer Connect.
Sign-up to view and pay your bill online—fast, secure, and paper-free.
Go paperless today and stay connected: halifaxwater.ca/customer-con...
Sign-up to view and pay your bill online—fast, secure, and paper-free.
Go paperless today and stay connected: halifaxwater.ca/customer-con...
Canada Post Mail Disruption
To avoid the risk of delays in receiving your bill and late payments, we recommend that you register for our Customer Connect Portal. This provides 24/7 secure access to your bills and account information.
halifaxwater.ca/customer-connect
To avoid the risk of delays in receiving your bill and late payments, we recommend that you register for our Customer Connect Portal. This provides 24/7 secure access to your bills and account information.
halifaxwater.ca/customer-connect
September 26, 2025 at 7:09 PM
Canada Post Mail Disruption
To avoid the risk of delays in receiving your bill and late payments, we recommend that you register for our Customer Connect Portal. This provides 24/7 secure access to your bills and account information.
halifaxwater.ca/customer-connect
To avoid the risk of delays in receiving your bill and late payments, we recommend that you register for our Customer Connect Portal. This provides 24/7 secure access to your bills and account information.
halifaxwater.ca/customer-connect
We understand that raising rates can be tough, especially during challenging times. However, these adjustments are essential to provide clean, safe drinking water and reliable services. Our goal is to return to break even in the next two years while keeping rates among the lowest in Canada!
September 16, 2025 at 7:14 PM
We understand that raising rates can be tough, especially during challenging times. However, these adjustments are essential to provide clean, safe drinking water and reliable services. Our goal is to return to break even in the next two years while keeping rates among the lowest in Canada!
Mandatory Water Conservation Measures in effect for customers serviced by Lake Major
Halifax Water is implementing mandatory Stage 1 water restrictions for Lake Major effective immediately.
To learn more and see if you are impacted visit - halifaxwater.ca/alert/mandat...
Halifax Water is implementing mandatory Stage 1 water restrictions for Lake Major effective immediately.
To learn more and see if you are impacted visit - halifaxwater.ca/alert/mandat...
September 10, 2025 at 12:18 PM
Mandatory Water Conservation Measures in effect for customers serviced by Lake Major
Halifax Water is implementing mandatory Stage 1 water restrictions for Lake Major effective immediately.
To learn more and see if you are impacted visit - halifaxwater.ca/alert/mandat...
Halifax Water is implementing mandatory Stage 1 water restrictions for Lake Major effective immediately.
To learn more and see if you are impacted visit - halifaxwater.ca/alert/mandat...
UPDATE - Elevated Chlorine Level Advisory
The Halifax Water operations department has confirmed that the water containing elevated chlorine levels has been isolated and flushed from the system and did not reach any customers.
Sorry for any inconvenience this may have caused.
The Halifax Water operations department has confirmed that the water containing elevated chlorine levels has been isolated and flushed from the system and did not reach any customers.
Sorry for any inconvenience this may have caused.
September 2, 2025 at 7:37 PM
UPDATE - Elevated Chlorine Level Advisory
The Halifax Water operations department has confirmed that the water containing elevated chlorine levels has been isolated and flushed from the system and did not reach any customers.
Sorry for any inconvenience this may have caused.
The Halifax Water operations department has confirmed that the water containing elevated chlorine levels has been isolated and flushed from the system and did not reach any customers.
Sorry for any inconvenience this may have caused.
Chlorine Level Advisory - Princess Margaret Boulevard
Due to an unplanned service interruption caused by construction activities there may be higher than normal chlorine levels present in the water distribution system near Princess Margaret Boulevard, in Dartmouth.
halifaxwater.ca/notice/eleva...
Due to an unplanned service interruption caused by construction activities there may be higher than normal chlorine levels present in the water distribution system near Princess Margaret Boulevard, in Dartmouth.
halifaxwater.ca/notice/eleva...
September 2, 2025 at 5:14 PM
Chlorine Level Advisory - Princess Margaret Boulevard
Due to an unplanned service interruption caused by construction activities there may be higher than normal chlorine levels present in the water distribution system near Princess Margaret Boulevard, in Dartmouth.
halifaxwater.ca/notice/eleva...
Due to an unplanned service interruption caused by construction activities there may be higher than normal chlorine levels present in the water distribution system near Princess Margaret Boulevard, in Dartmouth.
halifaxwater.ca/notice/eleva...
Halifax Water is urging residents to follow the Voluntary Water Conservation Measures Requested for HRM
Levels at Lake Major and Pockwock Lake continue to be lower than normal. Despite recent rain, much more precipitation is needed to return to normal levels.
halifaxwater.ca/notice/halif...
Levels at Lake Major and Pockwock Lake continue to be lower than normal. Despite recent rain, much more precipitation is needed to return to normal levels.
halifaxwater.ca/notice/halif...
August 28, 2025 at 5:15 PM
Halifax Water is urging residents to follow the Voluntary Water Conservation Measures Requested for HRM
Levels at Lake Major and Pockwock Lake continue to be lower than normal. Despite recent rain, much more precipitation is needed to return to normal levels.
halifaxwater.ca/notice/halif...
Levels at Lake Major and Pockwock Lake continue to be lower than normal. Despite recent rain, much more precipitation is needed to return to normal levels.
halifaxwater.ca/notice/halif...
Did you know? Halifax Water is owned by the residents of HRM. As a not-for-profit utility, we provide safe and reliable water services to over 400,000 residents! Funded through rates, every dollar we receive from our customers goes directly to funding the water services you rely on.
August 28, 2025 at 2:29 PM
Did you know? Halifax Water is owned by the residents of HRM. As a not-for-profit utility, we provide safe and reliable water services to over 400,000 residents! Funded through rates, every dollar we receive from our customers goes directly to funding the water services you rely on.
Labour Day Long Weekend Service Level Adjustments
Halifax Water offices will be closed to the public on Monday, September 1, 2025, for Labour Day.
Regular hours of operation will resume on Tuesday, September 2, 2025.
halifaxwater.ca/notice/labou...
Halifax Water offices will be closed to the public on Monday, September 1, 2025, for Labour Day.
Regular hours of operation will resume on Tuesday, September 2, 2025.
halifaxwater.ca/notice/labou...
August 28, 2025 at 1:06 PM
Labour Day Long Weekend Service Level Adjustments
Halifax Water offices will be closed to the public on Monday, September 1, 2025, for Labour Day.
Regular hours of operation will resume on Tuesday, September 2, 2025.
halifaxwater.ca/notice/labou...
Halifax Water offices will be closed to the public on Monday, September 1, 2025, for Labour Day.
Regular hours of operation will resume on Tuesday, September 2, 2025.
halifaxwater.ca/notice/labou...
This evening, beginning at 7 PM, we invite you to a virtual engagement session to address residents' concerns about smells from the Mill Cove Wastewater Treatment Facility.
*Please note that registration is required to receive the meeting link. *
Register at halifaxwater.ca/MCPES
*Please note that registration is required to receive the meeting link. *
Register at halifaxwater.ca/MCPES
August 21, 2025 at 1:33 PM
This evening, beginning at 7 PM, we invite you to a virtual engagement session to address residents' concerns about smells from the Mill Cove Wastewater Treatment Facility.
*Please note that registration is required to receive the meeting link. *
Register at halifaxwater.ca/MCPES
*Please note that registration is required to receive the meeting link. *
Register at halifaxwater.ca/MCPES
As we head into the weekend, we are still requesting that all Halifax Water customers follow voluntary water conservation measures until further notice.
For more water conservation tips in and outside your residence, please visit halifaxwater.ca/voluntary-wa...
For more water conservation tips in and outside your residence, please visit halifaxwater.ca/voluntary-wa...
August 15, 2025 at 5:39 PM
As we head into the weekend, we are still requesting that all Halifax Water customers follow voluntary water conservation measures until further notice.
For more water conservation tips in and outside your residence, please visit halifaxwater.ca/voluntary-wa...
For more water conservation tips in and outside your residence, please visit halifaxwater.ca/voluntary-wa...
This morning, Halifax Water General Manager, Kenda MacKenzie, sat down with CTV Morning Live to discuss water conservation and our General Rate Application.
View the whole segment here: www.ctvnews.ca/atlantic/vid...
View the whole segment here: www.ctvnews.ca/atlantic/vid...
August 14, 2025 at 5:54 PM
This morning, Halifax Water General Manager, Kenda MacKenzie, sat down with CTV Morning Live to discuss water conservation and our General Rate Application.
View the whole segment here: www.ctvnews.ca/atlantic/vid...
View the whole segment here: www.ctvnews.ca/atlantic/vid...
Mill Cove Wastewater Treatment Facility Public Engagement Sessions
In-person Session: Bedford Public Library
Wednesday, August 20
3:30 PM - 6:30 PM
Virtual Session:
Thursday, August 21
7 PM - 9 PM
*Registration Required*
Recording will be available
Learn more at: halifaxwater.ca/MCPES
In-person Session: Bedford Public Library
Wednesday, August 20
3:30 PM - 6:30 PM
Virtual Session:
Thursday, August 21
7 PM - 9 PM
*Registration Required*
Recording will be available
Learn more at: halifaxwater.ca/MCPES
August 14, 2025 at 5:23 PM
Mill Cove Wastewater Treatment Facility Public Engagement Sessions
In-person Session: Bedford Public Library
Wednesday, August 20
3:30 PM - 6:30 PM
Virtual Session:
Thursday, August 21
7 PM - 9 PM
*Registration Required*
Recording will be available
Learn more at: halifaxwater.ca/MCPES
In-person Session: Bedford Public Library
Wednesday, August 20
3:30 PM - 6:30 PM
Virtual Session:
Thursday, August 21
7 PM - 9 PM
*Registration Required*
Recording will be available
Learn more at: halifaxwater.ca/MCPES
Traffic Advisory – Windsor Street – Wastewater System Repair
From 9 AM to 3 PM on Thursday, August 14, there will be stop-and-go traffic near the intersection of Windsor Street and London Street, Halifax, for wastewater system repairs.
halifaxwater.ca/notice/traff...
From 9 AM to 3 PM on Thursday, August 14, there will be stop-and-go traffic near the intersection of Windsor Street and London Street, Halifax, for wastewater system repairs.
halifaxwater.ca/notice/traff...
August 13, 2025 at 7:51 PM
Traffic Advisory – Windsor Street – Wastewater System Repair
From 9 AM to 3 PM on Thursday, August 14, there will be stop-and-go traffic near the intersection of Windsor Street and London Street, Halifax, for wastewater system repairs.
halifaxwater.ca/notice/traff...
From 9 AM to 3 PM on Thursday, August 14, there will be stop-and-go traffic near the intersection of Windsor Street and London Street, Halifax, for wastewater system repairs.
halifaxwater.ca/notice/traff...
Water Service & Traffic Advisory – Dorothy Drive – Water Main Repair
Local traffic only near 33 Dorothy Drive, Lower Sackville, for an emergency water main repair.
Water service will be temporarily shut down in this area.
No estimate restoration time.
halifaxwater.ca/notice/dorot...
Local traffic only near 33 Dorothy Drive, Lower Sackville, for an emergency water main repair.
Water service will be temporarily shut down in this area.
No estimate restoration time.
halifaxwater.ca/notice/dorot...
August 7, 2025 at 1:06 AM
Water Service & Traffic Advisory – Dorothy Drive – Water Main Repair
Local traffic only near 33 Dorothy Drive, Lower Sackville, for an emergency water main repair.
Water service will be temporarily shut down in this area.
No estimate restoration time.
halifaxwater.ca/notice/dorot...
Local traffic only near 33 Dorothy Drive, Lower Sackville, for an emergency water main repair.
Water service will be temporarily shut down in this area.
No estimate restoration time.
halifaxwater.ca/notice/dorot...