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experientia.bsky.social
Experientia
@experientia.bsky.social
The research and design agency Experientia posts about human-centered design
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.@eryk.bsky.social wrote a great article for Tech Policy Press on how AI advocates use simple myths and metaphors that "inevitably skew to the techno side of techno-social equilibrium", to the detriment of our "social imagination".
www.techpolicy.press/challenging-...
Challenging The Myths of Generative AI | TechPolicy.Press
Eryk Salvaggio says we must dispense with myths if we are to think more clearly about what AI actually is and does.
www.techpolicy.press
September 12, 2024 at 9:45 AM
The age of "de-consumerism" in Italy, research by Coop and the Censis research institute, reported by Rosaria Amato in Repubblica newspaper, and translated into English.
September 11, 2024 at 3:04 PM
[Book] Code Dependent: Living in the Shadow of AI
by Madhumita Murgia
"A riveting story of what it means to be human in a world changed by artificial intelligence, revealing the perils and inequities of our growing reliance on automated decision-making"
blog.experientia.com/book-code-de...
September 7, 2024 at 12:36 PM
"Design for All, Design by All."
Interactions Volume 31 Issue 5, September 2024 is now available.
dl.acm.org/toc/interact...
INTERACTIONS: Vol 31, No 5
dl.acm.org
August 29, 2024 at 7:33 AM
Peace of mind. That's what #Samsung's new #SmartThings Family Care service aims to offer people caring for elderly or infirm family and friends, writes Victoria Loomes on
#trendwatching
blog.experientia.com/samsungs-new...
Samsung’s new service helps caregivers keep tabs on aging family members – putting people first – by Experientia
blog.experientia.com
August 22, 2024 at 8:04 PM
People have started forming relationships with #AI systems as friends, lovers, mentors, therapists, and teachers, with these "sycophantic" companions "optimized to suit the precise preferences of whoever [they are] interacting with".
blog.experientia.com/we-need-to-p...
We need to prepare for ‘addictive intelligence’ – putting people first – by Experientia
blog.experientia.com
August 22, 2024 at 8:03 PM
Check out the shortened and refreshed company presentation of Experientia, the international user research and behavioral design consultancy.
blog.experientia.com/refreshed-ex...
#Experientia #HCD #UXD #ServiceDesign
Refreshed Experientia presentation – putting people first – by Experientia
blog.experientia.com
August 22, 2024 at 8:02 PM
Practitioners praise some efficiency gains in process tasks, but are skeptical about the real value in analysis and insight gathering, despite the many marketing claims.
blog.experientia.com/applying-ai-...
Applying AI in UX research – putting people first – by Experientia
blog.experientia.com
February 11, 2024 at 2:06 PM
Drawing on interviews in Spain, the United Kingdom, and the United States as well as extensive survey data, the book explains why and how so many people consume little or no news despite unprecedented abundance and ease of access.
blog.experientia.com/book-avoidin...
[Book] Avoiding the news – putting people first – by Experientia
blog.experientia.com
February 11, 2024 at 2:05 PM
In a context of economic and geopolitical volatility, a more in-depth human-centered design approach is now more necessary than ever, as it helps forward-looking companies to anticipate and be prepared for rapidly changing futures beyond the next six months.
blog.experientia.com/human-center...
Human-centered design to go beyond the mere “what customers want” – putting people first – by Experientia
blog.experientia.com
February 11, 2024 at 2:05 PM
From New Yorker staff writer Kyle Chayka comes a timely history and investigation of a world ruled by algorithms, which determine the shape of culture itself.
blog.experientia.com/book-filterw...
[Book] Filterworld: how algorithms flattened culture – putting people first – by Experientia
blog.experientia.com
February 11, 2024 at 2:03 PM
What wearing Apple’s Vision Pro headset does to our brains
www.vox.com/technology/2...
What wearing Apple’s Vision Pro headset does to our brains
Apple’s mixed reality headset heralds a new era of "spatial computing." We are not ready.
www.vox.com
February 11, 2024 at 2:03 PM
In-depth investigation on how people make email response decisions while reading their emails, with five proposed enhancements to state-of-the-art anti-phishing education, training, and awareness tools to support users in making safe email responses.
blog.experientia.com/paper-why-pe...
[Paper] Why people still fall for phishing emails – putting people first – by Experientia
blog.experientia.com
February 11, 2024 at 2:02 PM
"The best way for consumers to protect themselves, experts say, is to avoid sharing personal information with a generative AI tool and to look for certain red flags when conversing with any AI."
www.wsj.com/tech/ai/ai-c...
Is It Safe to Share Personal Information With a Chatbot?
Users may find it tempting to reveal health and financial information in conversations with AI chatbots. There are plenty of reasons to be cautious.
www.wsj.com
February 11, 2024 at 2:00 PM
This book is a hands-on manual for crafting and conducting useful experiments in real-life settings.
blog.experientia.com/book-the-exp...
[Book] The Experimentation Field Book – putting people first – by Experientia
blog.experientia.com
February 11, 2024 at 2:00 PM
Not-so-autonomous-driving in San Francisco…
(The article is about Cruise, a subsidiary of General Motors, which runs 400 “#driverless" cars in the city.)
www.nytimes.com/2023/11/03/t...
November 4, 2023 at 8:58 AM
Reposted by Experientia
Bit of an odd story this one - the main analysis says women don't use AI because they lack STEM skills, confidence and value in the workplace. Yet the anecdotes suggest that women excel at communication, whether writing or interpersonal, and can spot ChatGPT's flaws
www.bbc.co.uk/news/busines...
Why are fewer women using AI than men?
The use of artificial intelligence appears to have a significant gender imbalance.
www.bbc.co.uk
November 2, 2023 at 7:14 AM
"It popularized the mantra, design thinking, a methodology that posited that anyone could approach problems like a designer."

Ideo pushed this sexy, superficial mantra, but this is not how they really work. Yet the damage has been done.
www.fastcompany.com/90976682/des...
fastcompany.com
www.fastcompany.com
November 3, 2023 at 12:18 PM
Victoria Turk of RestofWorld analyzed 3,000 AI images to see how image generators visualize different countries and cultures. The results are full of stereotypes.
restofworld.org/2023/ai-imag...
How AI reduces the world to stereotypes
Rest of World analyzed 3,000 AI images to see how image generators visualize different countries and cultures.
restofworld.org
October 10, 2023 at 3:02 PM
Recommended reading
October 5, 2023 at 4:38 PM
From nudge to sludge: a book by Cass R. Sunstein, and now an OECD academy in collaboration with the government of New South Wales, and an audit.
blog.experientia.com/from-nudge-t...
October 5, 2023 at 8:32 AM
We are looking for partners to participate in one or more of the 12 #HorizonEU research calls on #Democracy (HORIZON-CL2-2024-DEMOCRACY-1, total value 95 million euro) ec.europa.eu/info/funding...
Please reach out.
October 4, 2023 at 9:00 AM