Energy Consumers Australia
@energyconsumersaus.bsky.social
We're the national voice for residential and small business energy consumers in Australia. We provide and enable evidence-based advocacy to the energy sector on the issues that affect energy consumers.
energyconsumersaustralia.com.au
energyconsumersaustralia.com.au
Pinned
Registrations for our 2026 Foresighting Forum are now open! 📢
Join our annual energy conference in Sydney, March 2026, where you'll be challenged to think - and dream - like a consumer.
🔗 Head to our website to find out more and access earlybird ticket rates: loom.ly/2hfz7vY
#event #conference
Join our annual energy conference in Sydney, March 2026, where you'll be challenged to think - and dream - like a consumer.
🔗 Head to our website to find out more and access earlybird ticket rates: loom.ly/2hfz7vY
#event #conference
Our 2024-25 Annual Report highlights the impacts we have delivered for consumers over the past 12 months, and shows where we have moved the dial to help build an energy system that truly reflects their needs, wants, and values.
Learn more about our impact: https://loom.ly/DevLGK8
Learn more about our impact: https://loom.ly/DevLGK8
November 24, 2025 at 1:30 AM
Our 2024-25 Annual Report highlights the impacts we have delivered for consumers over the past 12 months, and shows where we have moved the dial to help build an energy system that truly reflects their needs, wants, and values.
Learn more about our impact: https://loom.ly/DevLGK8
Learn more about our impact: https://loom.ly/DevLGK8
Applications for our 2026 Kelvin Trimper Scholarship close next week! 📢 Find out more and apply today: https://loom.ly/1bsC7Wg
#grants #scholarship #SAPowerNetworks
#grants #scholarship #SAPowerNetworks
November 18, 2025 at 9:30 PM
Applications for our 2026 Kelvin Trimper Scholarship close next week! 📢 Find out more and apply today: https://loom.ly/1bsC7Wg
#grants #scholarship #SAPowerNetworks
#grants #scholarship #SAPowerNetworks
Did you know some First Nations customers are disconnected from electricity nearly every week? The Right to Power is the first national investigation into First Nations’ experiences of prepayment for electricity.
Listen to the SwitchedOn podcast for more: https://loom.ly/67_hrzE
Listen to the SwitchedOn podcast for more: https://loom.ly/67_hrzE
SwitchedOn podcast: The scandal of weekly power cuts in First Nations communities
Lauren Mellor from Original Power and Dr Tom Longden from Western Sydney University discuss their new report that exposes the staggering human and systemic toll of prepaid electricity systems.
reneweconomy.com.au
November 18, 2025 at 5:50 AM
Did you know some First Nations customers are disconnected from electricity nearly every week? The Right to Power is the first national investigation into First Nations’ experiences of prepayment for electricity.
Listen to the SwitchedOn podcast for more: https://loom.ly/67_hrzE
Listen to the SwitchedOn podcast for more: https://loom.ly/67_hrzE
We're disappointed that Members of the South Australian Legislative Council voted against introducing minimum energy efficiency standards for rental homes.
This decision goes against what most South Australians want & misses a crucial opportunity to reduce energy bills and improve renters' health.
This decision goes against what most South Australians want & misses a crucial opportunity to reduce energy bills and improve renters' health.
November 13, 2025 at 6:15 AM
We're disappointed that Members of the South Australian Legislative Council voted against introducing minimum energy efficiency standards for rental homes.
This decision goes against what most South Australians want & misses a crucial opportunity to reduce energy bills and improve renters' health.
This decision goes against what most South Australians want & misses a crucial opportunity to reduce energy bills and improve renters' health.
Many homes and small businesses already have a #SmartMeter and the national rollout aims for everyone to have one by 2030 ⚡
Find key information for consumers at our website, including answers to common questions: https://loom.ly/2jPF8Mw
Find key information for consumers at our website, including answers to common questions: https://loom.ly/2jPF8Mw
Smart meters: what you need to know | Energy Consumers Australia
You may have heard about smart meters, but do you know why they are being rolled out to everyone in Australia? In this article, we’ll give you an overview of the technology and what it can mean for you.
energyconsumersaustralia.com.au
November 11, 2025 at 9:30 PM
Many homes and small businesses already have a #SmartMeter and the national rollout aims for everyone to have one by 2030 ⚡
Find key information for consumers at our website, including answers to common questions: https://loom.ly/2jPF8Mw
Find key information for consumers at our website, including answers to common questions: https://loom.ly/2jPF8Mw
Attendees at last week's National Consumer Roundtable, convened by Energy Consumers Australia, gathered to discuss key consumer issues and opportunities in relation to consumer protections and market design - catch up on photos from the event below.
November 9, 2025 at 10:30 PM
Attendees at last week's National Consumer Roundtable, convened by Energy Consumers Australia, gathered to discuss key consumer issues and opportunities in relation to consumer protections and market design - catch up on photos from the event below.
Wholesale electricity prices are falling, according to the Australian Energy Market Operator (AEMO) - but what does this mean for households? Find out what costs are included in a typical energy bill - and what households can do to keep costs down 🔗 https://loom.ly/GQT4_tU
Australian wholesale electricity prices are falling. So when will power bills stop rising?
The cost of generating power is definitely getting cheaper but the savings may take time to flow through
www.theguardian.com
November 4, 2025 at 3:30 AM
Wholesale electricity prices are falling, according to the Australian Energy Market Operator (AEMO) - but what does this mean for households? Find out what costs are included in a typical energy bill - and what households can do to keep costs down 🔗 https://loom.ly/GQT4_tU
A new report, released today, highlights the urgent need for prepayment reform, to ensure access to fair, affordable energy for First Nations communities: https://loom.ly/XiCIIKo
This research is supported by an @energyconsumersaus.bsky.social grant.
This research is supported by an @energyconsumersaus.bsky.social grant.
Constant power denied to 65,000 customers forced to pay upfront or disconnect
Communities on prepaid power meters face regular disconnections amid 40 degree-plus heat, meaning no aircon, food rotting in the fridge and long, hot walks to get reconnected.
www.abc.net.au
November 3, 2025 at 1:00 AM
A new report, released today, highlights the urgent need for prepayment reform, to ensure access to fair, affordable energy for First Nations communities: https://loom.ly/XiCIIKo
This research is supported by an @energyconsumersaus.bsky.social grant.
This research is supported by an @energyconsumersaus.bsky.social grant.
We're funding 8 new projects through our grants program! From improving policy design and data access, to supporting renters, regional Australians and First Nations communities, each initiative addresses a key challenge for energy consumers in Australia: https://loom.ly/DUNO2yQ
New grants supporting better energy outcomes for consumers | Energy Consumers Australia
Energy Consumers Australia has approved funding to eight new projects through its Grants Program.
www.energyconsumersaustralia.com.au
October 29, 2025 at 11:02 PM
We're funding 8 new projects through our grants program! From improving policy design and data access, to supporting renters, regional Australians and First Nations communities, each initiative addresses a key challenge for energy consumers in Australia: https://loom.ly/DUNO2yQ
Next week, Original Power and @firstnationscen.bsky.social will launch a landmark report, 'The Right to Power - Keeping First Nations' communities on prepayment connected' - and you can join the virtual launch: loom.ly/QQWLEDo
The Right to Power Report Virtual Launch
loom.ly
October 27, 2025 at 6:04 AM
Next week, Original Power and @firstnationscen.bsky.social will launch a landmark report, 'The Right to Power - Keeping First Nations' communities on prepayment connected' - and you can join the virtual launch: loom.ly/QQWLEDo
Submissions are invited in response to the AEMC's directions paper on our rule change request. Our request aims to modernise distribution network planning requirements to ensure consumers don’t pay more than they have to 🔗 Find out more: https://loom.ly/5uaotfE
October 15, 2025 at 9:30 PM
Submissions are invited in response to the AEMC's directions paper on our rule change request. Our request aims to modernise distribution network planning requirements to ensure consumers don’t pay more than they have to 🔗 Find out more: https://loom.ly/5uaotfE
Registrations for our 2026 Foresighting Forum are now open! 📢
Join our annual energy conference in Sydney, March 2026, where you'll be challenged to think - and dream - like a consumer.
🔗 Head to our website to find out more and access earlybird ticket rates: loom.ly/2hfz7vY
#event #conference
Join our annual energy conference in Sydney, March 2026, where you'll be challenged to think - and dream - like a consumer.
🔗 Head to our website to find out more and access earlybird ticket rates: loom.ly/2hfz7vY
#event #conference
October 14, 2025 at 10:26 PM
Registrations for our 2026 Foresighting Forum are now open! 📢
Join our annual energy conference in Sydney, March 2026, where you'll be challenged to think - and dream - like a consumer.
🔗 Head to our website to find out more and access earlybird ticket rates: loom.ly/2hfz7vY
#event #conference
Join our annual energy conference in Sydney, March 2026, where you'll be challenged to think - and dream - like a consumer.
🔗 Head to our website to find out more and access earlybird ticket rates: loom.ly/2hfz7vY
#event #conference
🧑💻 FREE WEBINAR: Want to find out more about our Gill Owen Scholarship? Hear from our 2025 Gill Owen Scholar, Dr Glen Currie, at our upcoming online webinar. Claim your free ticket: https://loom.ly/w2wJEu0
October 6, 2025 at 9:30 PM
🧑💻 FREE WEBINAR: Want to find out more about our Gill Owen Scholarship? Hear from our 2025 Gill Owen Scholar, Dr Glen Currie, at our upcoming online webinar. Claim your free ticket: https://loom.ly/w2wJEu0
A new report from @cprc-research.bsky.social, funded by an @energyconsumersaus.bsky.social grant, reveals the outcome of a three-stage research project, comprising 120 mystery shops, eight qualitative discussion groups, and a quantitative survey of 1,500 Australians. loom.ly/7_FFNvA 🧵
Misused and Confused - CPRC
Australians are misled and confused when buying large appliances, with 84% falling for vague green claims that cost households billions. Labels
loom.ly
September 30, 2025 at 3:01 AM
A new report from @cprc-research.bsky.social, funded by an @energyconsumersaus.bsky.social grant, reveals the outcome of a three-stage research project, comprising 120 mystery shops, eight qualitative discussion groups, and a quantitative survey of 1,500 Australians. loom.ly/7_FFNvA 🧵
A new report from Cotality Australia shows how investing in Consumer Energy Resources #CER can increase the value of your property 🧵
How to make your home more comfortable and add $23,000 to its value
A popular feature added to many Australian homes can pay for itself as soon as it’s fitted, even if home owners decide to sell.
loom.ly
September 29, 2025 at 6:41 AM
A new report from Cotality Australia shows how investing in Consumer Energy Resources #CER can increase the value of your property 🧵
🧑💻 FREE WEBINAR: Want to find out more about our Gill Owen Scholarship? Hear from our 2025 Gill Owen Scholar, Dr Glen Currie, at our upcoming online webinar. Register today to claim your free ticket: https://loom.ly/w2wJEu0
September 23, 2025 at 10:30 PM
🧑💻 FREE WEBINAR: Want to find out more about our Gill Owen Scholarship? Hear from our 2025 Gill Owen Scholar, Dr Glen Currie, at our upcoming online webinar. Register today to claim your free ticket: https://loom.ly/w2wJEu0
Our submission to the National Electricity Market (NEM) Review Draft Report recommends:
⚡ Clarifying governance of the Entry Support and Efficiency Mechanism (ESEM), ensuring consumer interests are pre-eminent in determining the amount of capacity to procure if consumers are to pay all ESEM costs
⚡ Clarifying governance of the Entry Support and Efficiency Mechanism (ESEM), ensuring consumer interests are pre-eminent in determining the amount of capacity to procure if consumers are to pay all ESEM costs
Submission to the National Energy Market (NEM) Wholesale Market Settings Review Draft Report | Energy Consumers Australia
We broadly support the recommendations outlined in the National Energy Market (NEM) Wholesale Market Settings Review Draft Report. Our submission includes four key recommendations to ensure final deci...
loom.ly
September 22, 2025 at 5:28 AM
Our submission to the National Electricity Market (NEM) Review Draft Report recommends:
⚡ Clarifying governance of the Entry Support and Efficiency Mechanism (ESEM), ensuring consumer interests are pre-eminent in determining the amount of capacity to procure if consumers are to pay all ESEM costs
⚡ Clarifying governance of the Entry Support and Efficiency Mechanism (ESEM), ensuring consumer interests are pre-eminent in determining the amount of capacity to procure if consumers are to pay all ESEM costs
Free online event: find out more about our real-time data rule change proposal at the Australian Energy Market Commission (AEMC)'s online forum on 2nd October:
🧑💻 Forum: Real-time data for consumers
⌚ 2 Oct 2025 @ 1:15 pm AEST
👉 Register at AEMC's website: https://loom.ly/5q2W8UY
🧑💻 Forum: Real-time data for consumers
⌚ 2 Oct 2025 @ 1:15 pm AEST
👉 Register at AEMC's website: https://loom.ly/5q2W8UY
Forum: Real-time data for consumers
The AEMC will host an online forum at 1.15pm (AEST) on 2 October, where we will discuss the draft determination and more preferable draft rule for the Real-time data for consumers rule change request.
www.aemc.gov.au
September 18, 2025 at 5:00 AM
Free online event: find out more about our real-time data rule change proposal at the Australian Energy Market Commission (AEMC)'s online forum on 2nd October:
🧑💻 Forum: Real-time data for consumers
⌚ 2 Oct 2025 @ 1:15 pm AEST
👉 Register at AEMC's website: https://loom.ly/5q2W8UY
🧑💻 Forum: Real-time data for consumers
⌚ 2 Oct 2025 @ 1:15 pm AEST
👉 Register at AEMC's website: https://loom.ly/5q2W8UY
"Often when the market price cap is hit, it's because a transmission line falls down or a coal plant fails. And at these times, it's not clear to us what the value of this … global outlier of a market price cap is really providing." 🔗
🔗 Brian Spak in ABC News: https://loom.ly/Eb6sml0
🔗 Brian Spak in ABC News: https://loom.ly/Eb6sml0
Calls for electricity overhaul amid power price spikes, lack of investment
Consumer advocates are calling for an overhaul of the market mechanism that allows wholesale power prices in Australia’s biggest grid to soar to the highest levels in the world.
www.abc.net.au
September 8, 2025 at 6:30 AM
"Often when the market price cap is hit, it's because a transmission line falls down or a coal plant fails. And at these times, it's not clear to us what the value of this … global outlier of a market price cap is really providing." 🔗
🔗 Brian Spak in ABC News: https://loom.ly/Eb6sml0
🔗 Brian Spak in ABC News: https://loom.ly/Eb6sml0
Will you electrify my heart forever? 💝
Here are 3 top tips inspired by Ms Swift about how to keep consumers engaged... in the energy transition 💍 https://loom.ly/F6DFGqk
Here are 3 top tips inspired by Ms Swift about how to keep consumers engaged... in the energy transition 💍 https://loom.ly/F6DFGqk
What Taylor Swift can teach us about Australia's energy transition | Energy Consumers Australia
energyconsumersaustralia.com.au
August 27, 2025 at 12:20 AM
Will you electrify my heart forever? 💝
Here are 3 top tips inspired by Ms Swift about how to keep consumers engaged... in the energy transition 💍 https://loom.ly/F6DFGqk
Here are 3 top tips inspired by Ms Swift about how to keep consumers engaged... in the energy transition 💍 https://loom.ly/F6DFGqk
Energy affordability + reliability are top concerns for consumers. The 2026 Reliability Settings Review will make important decisions to strike the right balance between these two priorities 🔗 Access our submission + commissioned report: loom.ly/i1RpWr0
Submission to the Australian Energy Market Commission (AEMC) and Reliability Panel on the 2026 Reliability Settings Review Issues Paper | Energy Consumers Australia
Our submission to the Australian Energy Market Commission (AEMC) and Reliability Panel regarding the Reliability Standard and wholesale market settings review.
loom.ly
August 6, 2025 at 1:28 AM
Energy affordability + reliability are top concerns for consumers. The 2026 Reliability Settings Review will make important decisions to strike the right balance between these two priorities 🔗 Access our submission + commissioned report: loom.ly/i1RpWr0
Our analysis of new Consumer Energy Report Card survey data shows households on lower incomes are more likely to be vulnerable to, or experiencing, energy hardship. Renting is also a key factor, regardless of income level.
🗞️ Read more in SBS News: https://loom.ly/Y3Cklv8
🗞️ Read more in SBS News: https://loom.ly/Y3Cklv8
Why your energy bills could be getting higher and what you can do about it
One group of Australians is particularly vulnerable, as they often turn off their heating and cooling to save money.
www.sbs.com.au
July 29, 2025 at 6:30 AM
Our analysis of new Consumer Energy Report Card survey data shows households on lower incomes are more likely to be vulnerable to, or experiencing, energy hardship. Renting is also a key factor, regardless of income level.
🗞️ Read more in SBS News: https://loom.ly/Y3Cklv8
🗞️ Read more in SBS News: https://loom.ly/Y3Cklv8
What is energy hardship, and how is it affecting Australian households? 🏡
Find out more in our latest Consumer Energy Report Card analysis, released today 🔗 loom.ly/t67fXko
Find out more in our latest Consumer Energy Report Card analysis, released today 🔗 loom.ly/t67fXko
July 28, 2025 at 12:24 AM
What is energy hardship, and how is it affecting Australian households? 🏡
Find out more in our latest Consumer Energy Report Card analysis, released today 🔗 loom.ly/t67fXko
Find out more in our latest Consumer Energy Report Card analysis, released today 🔗 loom.ly/t67fXko
Our submission regarding reforms to the Default Market Offer (DMO), makes recommendations to clearly place consumer protection at its centre and ensure consumer outcomes are prioritised. Read it here 🔗 https://loom.ly/dinxe_Y
July 22, 2025 at 2:30 AM
Our submission regarding reforms to the Default Market Offer (DMO), makes recommendations to clearly place consumer protection at its centre and ensure consumer outcomes are prioritised. Read it here 🔗 https://loom.ly/dinxe_Y
What does a 10-star rental home look like? 🏡
Kelvin Trimper Scholarship recipient and energy scorecard assessor, Alex Fry, shows us in this rental property, which has gone from a 6.6 star rating to a 10 as a result of energy upgrades! ⭐
Kelvin Trimper Scholarship recipient and energy scorecard assessor, Alex Fry, shows us in this rental property, which has gone from a 6.6 star rating to a 10 as a result of energy upgrades! ⭐
July 17, 2025 at 4:48 AM
What does a 10-star rental home look like? 🏡
Kelvin Trimper Scholarship recipient and energy scorecard assessor, Alex Fry, shows us in this rental property, which has gone from a 6.6 star rating to a 10 as a result of energy upgrades! ⭐
Kelvin Trimper Scholarship recipient and energy scorecard assessor, Alex Fry, shows us in this rental property, which has gone from a 6.6 star rating to a 10 as a result of energy upgrades! ⭐