dxw
@dxw.com
We design, build and run digital public services in the UK. dxw is employee owned.
Find out more about us 👉 https://linktr.ee/_dxw
Find out more about us 👉 https://linktr.ee/_dxw
If you’ve been to… well, any events recently, there’s a high chance you’ll have seen us dxw folk around.
There’ve been some great opportunities to catch up with and learn from colleagues and friends face-to-face. Here’s a snapshot of what we’ve been up to tr.ee/dxw-december...
There’ve been some great opportunities to catch up with and learn from colleagues and friends face-to-face. Here’s a snapshot of what we’ve been up to tr.ee/dxw-december...
December 24, 2025 at 11:53 AM
If you’ve been to… well, any events recently, there’s a high chance you’ll have seen us dxw folk around.
There’ve been some great opportunities to catch up with and learn from colleagues and friends face-to-face. Here’s a snapshot of what we’ve been up to tr.ee/dxw-december...
There’ve been some great opportunities to catch up with and learn from colleagues and friends face-to-face. Here’s a snapshot of what we’ve been up to tr.ee/dxw-december...
Our last blog post of the year comes from Nina. She takes a look at how we can improve the transition from policy to delivery with 'service patterns' – the reusable building blocks that help teams to design services end-to-end and front-to-back, coherently and consistently 👉 tr.ee/q8iLd5VcII
Improving the transition from policy to delivery with service patterns
Service patterns are gaining traction across government as a way to design services more consistently and efficiently. In Nina's blog she explores how using them earlier in policymaking can improve th...
tr.ee
December 22, 2025 at 12:55 PM
Our last blog post of the year comes from Nina. She takes a look at how we can improve the transition from policy to delivery with 'service patterns' – the reusable building blocks that help teams to design services end-to-end and front-to-back, coherently and consistently 👉 tr.ee/q8iLd5VcII
Prototyping is an essential part of interaction design, and various methods exist. With the advent of AI, there’s considerable potential to enhance coding productivity. Here’s what some of our team have learned from pairing the GOV.UK Prototype Kit with Cursor AI 👉 www.dxw.com/2025/12/prot...
Prototyping public services with AI - practical tips
AI is reshaping how interaction designers prototype. This post shares how dxw and DfE have worked together to adopt Cursor AI for their prototyping.
www.dxw.com
December 11, 2025 at 9:52 AM
Prototyping is an essential part of interaction design, and various methods exist. With the advent of AI, there’s considerable potential to enhance coding productivity. Here’s what some of our team have learned from pairing the GOV.UK Prototype Kit with Cursor AI 👉 www.dxw.com/2025/12/prot...
Reposted by dxw
A few interesting articles in our latest digital inclusion news roundup 👉 digitalinclusionkit.org/digital-incl...
@dxw.com #technews #tech4good #localgov #digitalinclusion
@dxw.com #technews #tech4good #localgov #digitalinclusion
Digital Inclusion News - November 2025 - Digital Inclusion Toolkit
New State of the Nation Report, and Treasury looks at how to address digital inclusion to ensure access to banking.
digitalinclusionkit.org
December 6, 2025 at 8:30 AM
A few interesting articles in our latest digital inclusion news roundup 👉 digitalinclusionkit.org/digital-incl...
@dxw.com #technews #tech4good #localgov #digitalinclusion
@dxw.com #technews #tech4good #localgov #digitalinclusion
Content design and content strategy: best friends forever 🤝
This blog post from Louise talks about the benefits of content strategy over just design – the difference between doing the work for someone and giving them the tools, resources and skills to continue the work themselves tr.ee/1MAOHrbKqQ
This blog post from Louise talks about the benefits of content strategy over just design – the difference between doing the work for someone and giving them the tools, resources and skills to continue the work themselves tr.ee/1MAOHrbKqQ
Content strategy and content design: best friends forever
The difference between content strategy and content design and why you need both.
tr.ee
December 4, 2025 at 12:12 PM
Content design and content strategy: best friends forever 🤝
This blog post from Louise talks about the benefits of content strategy over just design – the difference between doing the work for someone and giving them the tools, resources and skills to continue the work themselves tr.ee/1MAOHrbKqQ
This blog post from Louise talks about the benefits of content strategy over just design – the difference between doing the work for someone and giving them the tools, resources and skills to continue the work themselves tr.ee/1MAOHrbKqQ
In this penultimate post in our ‘the space around the thing’ series, Jane focuses on how we can use this infrastructure as material to work with, rather than a barrier to work around. To guide development, unlock opportunities and deliver a new service with long-lasting impact 👉 tr.ee/KHn67E
How to use existing infrastructure to enable digital transformation in healthcare
Jane looks at how to use existing infrastructure to enable digital transformation in healthcare.
tr.ee
December 2, 2025 at 2:55 PM
In this penultimate post in our ‘the space around the thing’ series, Jane focuses on how we can use this infrastructure as material to work with, rather than a barrier to work around. To guide development, unlock opportunities and deliver a new service with long-lasting impact 👉 tr.ee/KHn67E
Is a site builder plugin suitable for your government or third sector WordPress site? This style of WordPress development can be cost-effective, but we feel that it lacks the focus on security and maintenance that government clients require. Sarah's new blog post explains 👉 tr.ee/BhIepg
Is a site builder plugin suitable for your Government or Third Sector WordPress site?
Site builder plugins promise flexibility and speed, but are they the right choice for government and third sector WordPress sites? We explore the trade-offs in security, accessibility and long-term ma...
tr.ee
November 27, 2025 at 3:17 PM
Is a site builder plugin suitable for your government or third sector WordPress site? This style of WordPress development can be cost-effective, but we feel that it lacks the focus on security and maintenance that government clients require. Sarah's new blog post explains 👉 tr.ee/BhIepg
It's day 2 of the @eoauk.bsky.social conference, and our new Employee Trustees Lola and Leanne are there in sunny Telford. They were voted in back in the summer, and we sat down for a chat to find out what they're keen to do in the role 👉 www.youtube.com/watch?v=Xpo1...
Introducing our next Employee Trustees
YouTube video by dxw
www.youtube.com
November 26, 2025 at 1:01 PM
It's day 2 of the @eoauk.bsky.social conference, and our new Employee Trustees Lola and Leanne are there in sunny Telford. They were voted in back in the summer, and we sat down for a chat to find out what they're keen to do in the role 👉 www.youtube.com/watch?v=Xpo1...
You need some serious technical credentials to navigate a complex legacy landscape, but it's not the whole story. Success depends on the people that will use the new solution.
This post by Jane and Kath explores 3 non-tech principles to use when decommissioning legacy systems 👉 tr.ee/WITkoy
This post by Jane and Kath explores 3 non-tech principles to use when decommissioning legacy systems 👉 tr.ee/WITkoy
3 non-tech principles for decommissioning legacy systems
Here are 3 non-tech principles to keep front of mind when you’re decommissioning a legacy system, with some key insights from our delivery principal, Kath Cooper.
tr.ee
November 24, 2025 at 3:15 PM
You need some serious technical credentials to navigate a complex legacy landscape, but it's not the whole story. Success depends on the people that will use the new solution.
This post by Jane and Kath explores 3 non-tech principles to use when decommissioning legacy systems 👉 tr.ee/WITkoy
This post by Jane and Kath explores 3 non-tech principles to use when decommissioning legacy systems 👉 tr.ee/WITkoy
"Exhausting (in a good way)" is one bit of feedback we received about UKCharityCamp, which we think sums things up quite nicely! Thanks again to everyone that joined us last Thursday.
Let us know if you've got notes from sessions or blog posts to share. We'll be blogging at www.dxw.com/blog soon...
Let us know if you've got notes from sessions or blog posts to share. We'll be blogging at www.dxw.com/blog soon...
November 21, 2025 at 11:11 AM
"Exhausting (in a good way)" is one bit of feedback we received about UKCharityCamp, which we think sums things up quite nicely! Thanks again to everyone that joined us last Thursday.
Let us know if you've got notes from sessions or blog posts to share. We'll be blogging at www.dxw.com/blog soon...
Let us know if you've got notes from sessions or blog posts to share. We'll be blogging at www.dxw.com/blog soon...
Harriet and Stu attended a great @govcampcymru.bsky.social the other week. Harriet's highlights included hearing about the importance of building services with digital access and inclusion at their heart, practical use cases for AI, and the differences in the policy making between Wales and England👏
November 19, 2025 at 11:57 AM
Harriet and Stu attended a great @govcampcymru.bsky.social the other week. Harriet's highlights included hearing about the importance of building services with digital access and inclusion at their heart, practical use cases for AI, and the differences in the policy making between Wales and England👏
Reposted by dxw
So far today, we've heard from participants and had discussions on how to build better digital volunteer experiences and what charity websites might look like in the age of AI, along with plenty of other topics. After a great lunch, we're set up for more this afternoon.
November 13, 2025 at 2:17 PM
So far today, we've heard from participants and had discussions on how to build better digital volunteer experiences and what charity websites might look like in the age of AI, along with plenty of other topics. After a great lunch, we're set up for more this afternoon.
Reposted by dxw
The agenda-building is underway here at UKCharityCamp 2025! Plenty of great sessions coming up...
November 13, 2025 at 10:43 AM
The agenda-building is underway here at UKCharityCamp 2025! Plenty of great sessions coming up...
Over the last decade or so, we’ve seen some big strides forward in UK government services. But digitisation often still means fragmentation. This post by Kevin looks at our work with the MoJ’s Community Accommodation Services to explore the shift toward service-orientated approaches tr.ee/UgRmnfEnsj
From Fragmentation to Integrated Services: Taking a Service-Oriented Approach
Kevin describes how taking a service-orientated approach can enable departments to deliver better experiences while reducing long-term costs.
tr.ee
November 11, 2025 at 2:23 PM
Over the last decade or so, we’ve seen some big strides forward in UK government services. But digitisation often still means fragmentation. This post by Kevin looks at our work with the MoJ’s Community Accommodation Services to explore the shift toward service-orientated approaches tr.ee/UgRmnfEnsj
Reposted by dxw
There's just 1 week to go until we’ll be gathering in Birmingham for UKCharityCamp 2025, and we can't wait to see you there.
If you know a colleague that doesn’t yet have their ticket, the very last few are available here tr.ee/QCAnUecTXn
If you know a colleague that doesn’t yet have their ticket, the very last few are available here tr.ee/QCAnUecTXn
November 6, 2025 at 12:02 PM
There's just 1 week to go until we’ll be gathering in Birmingham for UKCharityCamp 2025, and we can't wait to see you there.
If you know a colleague that doesn’t yet have their ticket, the very last few are available here tr.ee/QCAnUecTXn
If you know a colleague that doesn’t yet have their ticket, the very last few are available here tr.ee/QCAnUecTXn
In case you missed it, you can now watch Alex Yedigaroff’s recent talk for Digital Leaders AI Week on demand.
Alex’s session looked at how to run AI experiments: from identifying a problem, to forming a hypothesis, designing and building the experiment, and capturing what’s learned tr.ee/7rJy83
Alex’s session looked at how to run AI experiments: from identifying a problem, to forming a hypothesis, designing and building the experiment, and capturing what’s learned tr.ee/7rJy83
AI Week 2025
A Talk by Alex Yedigaroff
aiweek.digileaders.com
November 3, 2025 at 2:22 PM
In case you missed it, you can now watch Alex Yedigaroff’s recent talk for Digital Leaders AI Week on demand.
Alex’s session looked at how to run AI experiments: from identifying a problem, to forming a hypothesis, designing and building the experiment, and capturing what’s learned tr.ee/7rJy83
Alex’s session looked at how to run AI experiments: from identifying a problem, to forming a hypothesis, designing and building the experiment, and capturing what’s learned tr.ee/7rJy83
Our team working with NHS England attended the recent breast screening team day in London. Jane, Marianne, Melissa, Farrah joined a bunch of dxw friends and colleagues from all teams across the breast screening pathway. Spot Marianne speaking at the front in the last pic! 👀
October 31, 2025 at 12:32 PM
Our team working with NHS England attended the recent breast screening team day in London. Jane, Marianne, Melissa, Farrah joined a bunch of dxw friends and colleagues from all teams across the breast screening pathway. Spot Marianne speaking at the front in the last pic! 👀
In our latest newsletter, we’re (mostly) looking at AI. There's Lola’s work with Educate Ventures Research into frameworks for AI adoption in Higher Education, a case study on thoughtful AI use in fundraising, some links to great events, and other things we've been liking recently 👉 tr.ee/A7V9gP
October 30, 2025 at 11:33 AM
In our latest newsletter, we’re (mostly) looking at AI. There's Lola’s work with Educate Ventures Research into frameworks for AI adoption in Higher Education, a case study on thoughtful AI use in fundraising, some links to great events, and other things we've been liking recently 👉 tr.ee/A7V9gP
Reposted by dxw
Thank you @dxw.com for sponsoring UKGovCamp2026. Your support means a lot to us!
For registration and sponsorship enquiries, please visit: www.ukgovcamp.com
For registration and sponsorship enquiries, please visit: www.ukgovcamp.com
UK Gov Camp
#ukgc26 is on 17 January 2026 at Birmingham City Council House.
www.ukgovcamp.com
October 28, 2025 at 4:52 PM
Thank you @dxw.com for sponsoring UKGovCamp2026. Your support means a lot to us!
For registration and sponsorship enquiries, please visit: www.ukgovcamp.com
For registration and sponsorship enquiries, please visit: www.ukgovcamp.com
The second post in our series on AI in education with Educate Ventures Research is up now on the blog. This time, we look at ways schools could drive confident adoption of AI tools by involving their teachers and staff in defining approaches that are appropriate for them.
Read here 👉 tr.ee/NoSqEg
Read here 👉 tr.ee/NoSqEg
Teacher-centred strategies to identify AI opportunities in schools
AI holds great promise for education—but only if teachers are at the centre of its design and delivery. This post unpacks practical ways schools can work with teachers to turn AI potential into classr...
tr.ee
October 28, 2025 at 3:27 PM
The second post in our series on AI in education with Educate Ventures Research is up now on the blog. This time, we look at ways schools could drive confident adoption of AI tools by involving their teachers and staff in defining approaches that are appropriate for them.
Read here 👉 tr.ee/NoSqEg
Read here 👉 tr.ee/NoSqEg
Reposted by dxw
If you’re building a digital inclusion programme — the Digital Inclusion Toolkit is a free resource to help you get started.
With guides, case studies and insights to support your org’s work ✅
Take a look around 👉 digitalinclusionkit.org #GetOnlineWeek #localgov @dxw.com
With guides, case studies and insights to support your org’s work ✅
Take a look around 👉 digitalinclusionkit.org #GetOnlineWeek #localgov @dxw.com
October 21, 2025 at 6:15 PM
If you’re building a digital inclusion programme — the Digital Inclusion Toolkit is a free resource to help you get started.
With guides, case studies and insights to support your org’s work ✅
Take a look around 👉 digitalinclusionkit.org #GetOnlineWeek #localgov @dxw.com
With guides, case studies and insights to support your org’s work ✅
Take a look around 👉 digitalinclusionkit.org #GetOnlineWeek #localgov @dxw.com
Last chance to sign up to Alex Yedigaroff’s talk on 'Testing the Waters: How to Run AI Experiments with Confidence’. Taking place online next Monday as part of Digital Leaders' AI Week 2025 👉 lnkd.in/eVz3mUgY
LinkedIn
This link will take you to a page that’s not on LinkedIn
lnkd.in
October 15, 2025 at 3:44 PM
Last chance to sign up to Alex Yedigaroff’s talk on 'Testing the Waters: How to Run AI Experiments with Confidence’. Taking place online next Monday as part of Digital Leaders' AI Week 2025 👉 lnkd.in/eVz3mUgY
By having better alternatives to dashboards, can we nudge stakeholders towards other, more appropriate formats?
Melissa’s latest blog post explores why dashboards are often the default for reporting, and poses some questions to consider before jumping in to creating your next one tr.ee/hAOA6Z
Melissa’s latest blog post explores why dashboards are often the default for reporting, and poses some questions to consider before jumping in to creating your next one tr.ee/hAOA6Z
Maybe you don’t need a dashboard
Dashboards can be powerful—but they aren’t always the answer. Melissa explores whether a clear, one-off analysis can tell the story far better than another chart on a screen.
tr.ee
October 7, 2025 at 3:20 PM
By having better alternatives to dashboards, can we nudge stakeholders towards other, more appropriate formats?
Melissa’s latest blog post explores why dashboards are often the default for reporting, and poses some questions to consider before jumping in to creating your next one tr.ee/hAOA6Z
Melissa’s latest blog post explores why dashboards are often the default for reporting, and poses some questions to consider before jumping in to creating your next one tr.ee/hAOA6Z
How can Higher Education institutions get genuine benefits from AI?
This first blog post co-authored by Lola Harre at dxw and Madiha Khan at Educate Ventures Research shares 2 practical frameworks and real-world examples to help the sector turn AI experiments into lasting impact 👉 tr.ee/M4luJf
This first blog post co-authored by Lola Harre at dxw and Madiha Khan at Educate Ventures Research shares 2 practical frameworks and real-world examples to help the sector turn AI experiments into lasting impact 👉 tr.ee/M4luJf
October 1, 2025 at 10:06 AM
How can Higher Education institutions get genuine benefits from AI?
This first blog post co-authored by Lola Harre at dxw and Madiha Khan at Educate Ventures Research shares 2 practical frameworks and real-world examples to help the sector turn AI experiments into lasting impact 👉 tr.ee/M4luJf
This first blog post co-authored by Lola Harre at dxw and Madiha Khan at Educate Ventures Research shares 2 practical frameworks and real-world examples to help the sector turn AI experiments into lasting impact 👉 tr.ee/M4luJf
There's still time to grab a last minute ticket for this great #HealthTech panel discussion at midday today.
Hear about the behind-the-scenes work that's essential to delivering better digital health services👇
#LeedsDigitalFestival #LeedsDigi25
Hear about the behind-the-scenes work that's essential to delivering better digital health services👇
#LeedsDigitalFestival #LeedsDigi25
There’s just one week to go until our session on ‘The Space Around the Thing’ at Leeds Digital Festival 2025 leedsdigi.bsky.social!
This virtual session hosted by Marianne will focus on the hidden work involved in delivery impactful digital health services.
Register here 👉 tr.ee/64iZWzEq0V
This virtual session hosted by Marianne will focus on the hidden work involved in delivery impactful digital health services.
Register here 👉 tr.ee/64iZWzEq0V
The Space Around the Thing - Leeds Digital Festival
The invisible work that goes into delivering impactful digital health services The latest spending review reiterated the Government’s focus on improving health outcomes nationally. Key strategies to s...
tr.ee
October 1, 2025 at 9:26 AM
There's still time to grab a last minute ticket for this great #HealthTech panel discussion at midday today.
Hear about the behind-the-scenes work that's essential to delivering better digital health services👇
#LeedsDigitalFestival #LeedsDigi25
Hear about the behind-the-scenes work that's essential to delivering better digital health services👇
#LeedsDigitalFestival #LeedsDigi25