Citizens Advice Wirral
@citadvicewirral.bsky.social
Welcome to Citizens Advice Wirral, your local charity offering free, independent, confidential, and impartial advice 💙
We help residents of Wirral tackle a wide range of issues, including debt, benefits, employment, housing, and more.
We help residents of Wirral tackle a wide range of issues, including debt, benefits, employment, housing, and more.
🎁❌ Faulty after Christmas? You still have rights.
If something you bought is faulty, not fit for purpose or not as described, you may be entitled to a refund, repair or replacement, even if it was second-hand.
Free consumer advice is available 💙 👇 www.citizensadvice.org.uk/consumer/som...
If something you bought is faulty, not fit for purpose or not as described, you may be entitled to a refund, repair or replacement, even if it was second-hand.
Free consumer advice is available 💙 👇 www.citizensadvice.org.uk/consumer/som...
Return faulty goods
Find out when and how you can return faulty goods for a refund, repair or replacement.
www.citizensadvice.org.uk
January 29, 2026 at 1:13 PM
🎁❌ Faulty after Christmas? You still have rights.
If something you bought is faulty, not fit for purpose or not as described, you may be entitled to a refund, repair or replacement, even if it was second-hand.
Free consumer advice is available 💙 👇 www.citizensadvice.org.uk/consumer/som...
If something you bought is faulty, not fit for purpose or not as described, you may be entitled to a refund, repair or replacement, even if it was second-hand.
Free consumer advice is available 💙 👇 www.citizensadvice.org.uk/consumer/som...
Wirral Council is introducing opt-out automatic registration for Free School Meals for children in maintained schools (Reception+).
Eligible families (on Universal Credit or certain benefits) could receive:
🍽️ Free school meals
🏕️ Holiday Activity & Food programme access
💷 Savings up to £500 per year
Eligible families (on Universal Credit or certain benefits) could receive:
🍽️ Free school meals
🏕️ Holiday Activity & Food programme access
💷 Savings up to £500 per year
January 28, 2026 at 10:53 AM
Wirral Council is introducing opt-out automatic registration for Free School Meals for children in maintained schools (Reception+).
Eligible families (on Universal Credit or certain benefits) could receive:
🍽️ Free school meals
🏕️ Holiday Activity & Food programme access
💷 Savings up to £500 per year
Eligible families (on Universal Credit or certain benefits) could receive:
🍽️ Free school meals
🏕️ Holiday Activity & Food programme access
💷 Savings up to £500 per year
We’re making our website more inclusive with the Recite Me Assistive Toolbar!
Visitors can now personalise their experience & access content in the way that works best for them.
🌐 Explore the toolbar on our site today: citizensadvicewirral.org.uk
#Inclusion #ReciteMe #Accessibility #AssistiveTools
Visitors can now personalise their experience & access content in the way that works best for them.
🌐 Explore the toolbar on our site today: citizensadvicewirral.org.uk
#Inclusion #ReciteMe #Accessibility #AssistiveTools
January 27, 2026 at 5:14 PM
We’re making our website more inclusive with the Recite Me Assistive Toolbar!
Visitors can now personalise their experience & access content in the way that works best for them.
🌐 Explore the toolbar on our site today: citizensadvicewirral.org.uk
#Inclusion #ReciteMe #Accessibility #AssistiveTools
Visitors can now personalise their experience & access content in the way that works best for them.
🌐 Explore the toolbar on our site today: citizensadvicewirral.org.uk
#Inclusion #ReciteMe #Accessibility #AssistiveTools
💻 Free advice terminals across Wirral –
Not everyone can easily access advice online. That’s why we have advice terminals in trusted community locations.
You can:
✔️ Search for self-help advice
✔️ Find the Ask Us Wirral Advice Line
✔️ Make a self-referral
Share if you know someone who might benefit 💙
Not everyone can easily access advice online. That’s why we have advice terminals in trusted community locations.
You can:
✔️ Search for self-help advice
✔️ Find the Ask Us Wirral Advice Line
✔️ Make a self-referral
Share if you know someone who might benefit 💙
January 27, 2026 at 11:18 AM
💻 Free advice terminals across Wirral –
Not everyone can easily access advice online. That’s why we have advice terminals in trusted community locations.
You can:
✔️ Search for self-help advice
✔️ Find the Ask Us Wirral Advice Line
✔️ Make a self-referral
Share if you know someone who might benefit 💙
Not everyone can easily access advice online. That’s why we have advice terminals in trusted community locations.
You can:
✔️ Search for self-help advice
✔️ Find the Ask Us Wirral Advice Line
✔️ Make a self-referral
Share if you know someone who might benefit 💙
✨ Dry Jan: Good for your health & your budget
Taking a break from alcohol can improve sleep, energy & focus, & save money too. Cutting back spend on drinks at home or out can add up over a month.
Small changes can make a big difference 💙 If you have missed #DryJanuary why not try Alcohol Free Feb?
Taking a break from alcohol can improve sleep, energy & focus, & save money too. Cutting back spend on drinks at home or out can add up over a month.
Small changes can make a big difference 💙 If you have missed #DryJanuary why not try Alcohol Free Feb?
January 22, 2026 at 11:57 AM
✨ Dry Jan: Good for your health & your budget
Taking a break from alcohol can improve sleep, energy & focus, & save money too. Cutting back spend on drinks at home or out can add up over a month.
Small changes can make a big difference 💙 If you have missed #DryJanuary why not try Alcohol Free Feb?
Taking a break from alcohol can improve sleep, energy & focus, & save money too. Cutting back spend on drinks at home or out can add up over a month.
Small changes can make a big difference 💙 If you have missed #DryJanuary why not try Alcohol Free Feb?
❄️💡 Energy Saving Week (17–23 Jan)
Winter energy bills can be tough. Small changes — like turning the thermostat down 1–2°C, closing curtains at dusk and switching appliances fully off — can help keep costs down.
Every little helps this winter 💙
#ESW26
Winter energy bills can be tough. Small changes — like turning the thermostat down 1–2°C, closing curtains at dusk and switching appliances fully off — can help keep costs down.
Every little helps this winter 💙
#ESW26
January 21, 2026 at 12:41 PM
❄️💡 Energy Saving Week (17–23 Jan)
Winter energy bills can be tough. Small changes — like turning the thermostat down 1–2°C, closing curtains at dusk and switching appliances fully off — can help keep costs down.
Every little helps this winter 💙
#ESW26
Winter energy bills can be tough. Small changes — like turning the thermostat down 1–2°C, closing curtains at dusk and switching appliances fully off — can help keep costs down.
Every little helps this winter 💙
#ESW26
January is when Christmas spending can catch up 🎄💳
You don’t have to deal with debt alone. Small steps help regain control. Free, confidential debt advice is available -
📧 Complete the email advice form on our website
📞 0808 278 7848 (freephone) 🕘 Mon–Fri, 9:30am–4pm
💙 We're here when you need us.
You don’t have to deal with debt alone. Small steps help regain control. Free, confidential debt advice is available -
📧 Complete the email advice form on our website
📞 0808 278 7848 (freephone) 🕘 Mon–Fri, 9:30am–4pm
💙 We're here when you need us.
January 20, 2026 at 4:05 PM
January is when Christmas spending can catch up 🎄💳
You don’t have to deal with debt alone. Small steps help regain control. Free, confidential debt advice is available -
📧 Complete the email advice form on our website
📞 0808 278 7848 (freephone) 🕘 Mon–Fri, 9:30am–4pm
💙 We're here when you need us.
You don’t have to deal with debt alone. Small steps help regain control. Free, confidential debt advice is available -
📧 Complete the email advice form on our website
📞 0808 278 7848 (freephone) 🕘 Mon–Fri, 9:30am–4pm
💙 We're here when you need us.
📢 We’re hiring!
Team Lead – Gambling Harms Reduction at Citizens Advice Wirral.
Help deliver Wirral’s gambling harms strategy and make a real impact across the borough.
🕔 Closes: 10 Feb, 5pm
👉 Apply: app.beapplied.com/apply/r9igks...
Team Lead – Gambling Harms Reduction at Citizens Advice Wirral.
Help deliver Wirral’s gambling harms strategy and make a real impact across the borough.
🕔 Closes: 10 Feb, 5pm
👉 Apply: app.beapplied.com/apply/r9igks...
January 19, 2026 at 3:25 PM
📢 We’re hiring!
Team Lead – Gambling Harms Reduction at Citizens Advice Wirral.
Help deliver Wirral’s gambling harms strategy and make a real impact across the borough.
🕔 Closes: 10 Feb, 5pm
👉 Apply: app.beapplied.com/apply/r9igks...
Team Lead – Gambling Harms Reduction at Citizens Advice Wirral.
Help deliver Wirral’s gambling harms strategy and make a real impact across the borough.
🕔 Closes: 10 Feb, 5pm
👉 Apply: app.beapplied.com/apply/r9igks...
January is Cervical Cancer Awareness Month - The Mobile Screening Unit is @ Tomorrow's Women TODAY!
🕘 Time: 10:30am-4pm
📍 Location: St. Lawrence’s Old School site, Birkenhead, CH41 3JE
Cervical screening saves lives. Quick, simple, &
could prevent cancer.
No appointment needed.
#ScreeningSavesLives
🕘 Time: 10:30am-4pm
📍 Location: St. Lawrence’s Old School site, Birkenhead, CH41 3JE
Cervical screening saves lives. Quick, simple, &
could prevent cancer.
No appointment needed.
#ScreeningSavesLives
January 13, 2026 at 10:45 AM
January is Cervical Cancer Awareness Month - The Mobile Screening Unit is @ Tomorrow's Women TODAY!
🕘 Time: 10:30am-4pm
📍 Location: St. Lawrence’s Old School site, Birkenhead, CH41 3JE
Cervical screening saves lives. Quick, simple, &
could prevent cancer.
No appointment needed.
#ScreeningSavesLives
🕘 Time: 10:30am-4pm
📍 Location: St. Lawrence’s Old School site, Birkenhead, CH41 3JE
Cervical screening saves lives. Quick, simple, &
could prevent cancer.
No appointment needed.
#ScreeningSavesLives
📧 Don’t want to wait on the phone?
Use our Email Advice Form instead.
✔ Send your enquiry anytime
✔ No phone queues
✔ Adviser response within 5 working days
👉 citizensadvicewirral.org.uk/email-advice...
Use our Email Advice Form instead.
✔ Send your enquiry anytime
✔ No phone queues
✔ Adviser response within 5 working days
👉 citizensadvicewirral.org.uk/email-advice...
January 8, 2026 at 10:09 AM
📧 Don’t want to wait on the phone?
Use our Email Advice Form instead.
✔ Send your enquiry anytime
✔ No phone queues
✔ Adviser response within 5 working days
👉 citizensadvicewirral.org.uk/email-advice...
Use our Email Advice Form instead.
✔ Send your enquiry anytime
✔ No phone queues
✔ Adviser response within 5 working days
👉 citizensadvicewirral.org.uk/email-advice...
Flourish Wellbeing Hub shortlisted for award www.birkenhead.news/flourish-wel...
Flourish Wellbeing Hub shortlisted for award
Citizens Advice Wirral has announced that Flourish Wellbeing Hub has been shortlisted for the Best Not for Profit Working in Partnership with the NHS at the 2026 HSJ Partnership Awards,…
www.birkenhead.news
December 18, 2025 at 10:27 AM
Flourish Wellbeing Hub shortlisted for award www.birkenhead.news/flourish-wel...
We’re proud to announce that Flourish Wellbeing Hub has been shortlisted for the 2026 #HSJPartnershipAwards 🏆
Recognising Best Not for Profit Working in Partnership with the NHS, this celebrates the impact of strong collaboration to tackle #HealthInequalities in #Wirral. 🤝
#PartnershipWorking
Recognising Best Not for Profit Working in Partnership with the NHS, this celebrates the impact of strong collaboration to tackle #HealthInequalities in #Wirral. 🤝
#PartnershipWorking
December 16, 2025 at 1:37 PM
We’re proud to announce that Flourish Wellbeing Hub has been shortlisted for the 2026 #HSJPartnershipAwards 🏆
Recognising Best Not for Profit Working in Partnership with the NHS, this celebrates the impact of strong collaboration to tackle #HealthInequalities in #Wirral. 🤝
#PartnershipWorking
Recognising Best Not for Profit Working in Partnership with the NHS, this celebrates the impact of strong collaboration to tackle #HealthInequalities in #Wirral. 🤝
#PartnershipWorking
🌟 We’re hiring! 🌟
We're looking for a Social Prescribing Link Worker to help people take control of their health and wellbeing. If you’re passionate about supporting others and making a real impact, we want to hear from you! 💙
🔗 Apply here: app.beapplied.com/apply/qjw3gr...
🗓️ Closes 12 Jan at 12pm
We're looking for a Social Prescribing Link Worker to help people take control of their health and wellbeing. If you’re passionate about supporting others and making a real impact, we want to hear from you! 💙
🔗 Apply here: app.beapplied.com/apply/qjw3gr...
🗓️ Closes 12 Jan at 12pm
December 9, 2025 at 12:30 PM
🌟 We’re hiring! 🌟
We're looking for a Social Prescribing Link Worker to help people take control of their health and wellbeing. If you’re passionate about supporting others and making a real impact, we want to hear from you! 💙
🔗 Apply here: app.beapplied.com/apply/qjw3gr...
🗓️ Closes 12 Jan at 12pm
We're looking for a Social Prescribing Link Worker to help people take control of their health and wellbeing. If you’re passionate about supporting others and making a real impact, we want to hear from you! 💙
🔗 Apply here: app.beapplied.com/apply/qjw3gr...
🗓️ Closes 12 Jan at 12pm
🙋♀️ REMINDER: Lung Health Group 🙋♂️
Join us tomorrow afternoon, where we’ll be focusing on Mould & Damp — what to look out for, how it affects lung health, & practical steps you can take to stay safe this winter. To book your place 📧 Email: social@citizensadvicewirral.org.uk
Hope to see you there!
Join us tomorrow afternoon, where we’ll be focusing on Mould & Damp — what to look out for, how it affects lung health, & practical steps you can take to stay safe this winter. To book your place 📧 Email: social@citizensadvicewirral.org.uk
Hope to see you there!
December 8, 2025 at 11:37 AM
🙋♀️ REMINDER: Lung Health Group 🙋♂️
Join us tomorrow afternoon, where we’ll be focusing on Mould & Damp — what to look out for, how it affects lung health, & practical steps you can take to stay safe this winter. To book your place 📧 Email: social@citizensadvicewirral.org.uk
Hope to see you there!
Join us tomorrow afternoon, where we’ll be focusing on Mould & Damp — what to look out for, how it affects lung health, & practical steps you can take to stay safe this winter. To book your place 📧 Email: social@citizensadvicewirral.org.uk
Hope to see you there!
📢 Service update: Our Ask Us Wirral phone lines will close at 2pm tomorrow - 5th December, for staff and volunteer training.
Sorry for any inconvenience — please call in the morning or from Monday when we reopen at 9:30am.
Sorry for any inconvenience — please call in the morning or from Monday when we reopen at 9:30am.
woody from toy story is talking about closing up shop .
ALT: woody from toy story is talking about closing up shop .
media.tenor.com
December 4, 2025 at 11:32 AM
📢 Service update: Our Ask Us Wirral phone lines will close at 2pm tomorrow - 5th December, for staff and volunteer training.
Sorry for any inconvenience — please call in the morning or from Monday when we reopen at 9:30am.
Sorry for any inconvenience — please call in the morning or from Monday when we reopen at 9:30am.
Received a Section 21 notice? 🏠 AKA a “no-fault” eviction, BUT you don’t have to leave straight away.
✅ Check if it's valid: correct form, deposit protection, gas safety, EPC & “How to Rent” guide.
💬 Need help? Contact your local council or advice service early, knowing your rights can protect you.
✅ Check if it's valid: correct form, deposit protection, gas safety, EPC & “How to Rent” guide.
💬 Need help? Contact your local council or advice service early, knowing your rights can protect you.
December 4, 2025 at 10:51 AM
Received a Section 21 notice? 🏠 AKA a “no-fault” eviction, BUT you don’t have to leave straight away.
✅ Check if it's valid: correct form, deposit protection, gas safety, EPC & “How to Rent” guide.
💬 Need help? Contact your local council or advice service early, knowing your rights can protect you.
✅ Check if it's valid: correct form, deposit protection, gas safety, EPC & “How to Rent” guide.
💬 Need help? Contact your local council or advice service early, knowing your rights can protect you.
Keep warm, stay well this winter ❄️
Cold weather can take a toll on your health — small steps make a big difference:
🌡️ Heat main rooms to at least 18°C
🥣 Eat warm, balanced meals
🚶 Move often & get outside when you can
💬 Stay connected & look after your wellbeing
Wrap up, reach out, stay well 💙
Cold weather can take a toll on your health — small steps make a big difference:
🌡️ Heat main rooms to at least 18°C
🥣 Eat warm, balanced meals
🚶 Move often & get outside when you can
💬 Stay connected & look after your wellbeing
Wrap up, reach out, stay well 💙
December 3, 2025 at 10:44 AM
Keep warm, stay well this winter ❄️
Cold weather can take a toll on your health — small steps make a big difference:
🌡️ Heat main rooms to at least 18°C
🥣 Eat warm, balanced meals
🚶 Move often & get outside when you can
💬 Stay connected & look after your wellbeing
Wrap up, reach out, stay well 💙
Cold weather can take a toll on your health — small steps make a big difference:
🌡️ Heat main rooms to at least 18°C
🥣 Eat warm, balanced meals
🚶 Move often & get outside when you can
💬 Stay connected & look after your wellbeing
Wrap up, reach out, stay well 💙
Smart festive shopping tips 🛒🎅 Plan meals, check your cupboards & make a list before you shop — it’ll save money & cut waste.
💡 Spread the cost - shop early
💡 Freeze leftovers
💡 Choose own-brand basics over big names
Spend less, waste less, and still enjoy festive flavours this Christmas 🌟
💡 Spread the cost - shop early
💡 Freeze leftovers
💡 Choose own-brand basics over big names
Spend less, waste less, and still enjoy festive flavours this Christmas 🌟
a woman is pushing a shopping cart with the words `` who 's on my list '' .
ALT: a woman is pushing a shopping cart with the words `` who 's on my list '' .
media.tenor.com
December 2, 2025 at 10:52 AM
Smart festive shopping tips 🛒🎅 Plan meals, check your cupboards & make a list before you shop — it’ll save money & cut waste.
💡 Spread the cost - shop early
💡 Freeze leftovers
💡 Choose own-brand basics over big names
Spend less, waste less, and still enjoy festive flavours this Christmas 🌟
💡 Spread the cost - shop early
💡 Freeze leftovers
💡 Choose own-brand basics over big names
Spend less, waste less, and still enjoy festive flavours this Christmas 🌟
Small swaps can make a big impact for your wallet & the planet 🌍🎄Try these free food-sharing apps:
📱 Too Good To Go – Rescue unsold food from local cafés & supermarkets at a fraction of the price.
📱 Olio – Share or collect spare food & festive treats for free from neighbours & local businesses.
📱 Too Good To Go – Rescue unsold food from local cafés & supermarkets at a fraction of the price.
📱 Olio – Share or collect spare food & festive treats for free from neighbours & local businesses.
December 1, 2025 at 9:21 AM
Small swaps can make a big impact for your wallet & the planet 🌍🎄Try these free food-sharing apps:
📱 Too Good To Go – Rescue unsold food from local cafés & supermarkets at a fraction of the price.
📱 Olio – Share or collect spare food & festive treats for free from neighbours & local businesses.
📱 Too Good To Go – Rescue unsold food from local cafés & supermarkets at a fraction of the price.
📱 Olio – Share or collect spare food & festive treats for free from neighbours & local businesses.
Feeling a bit isolated or wanting to get back out there but not sure where to begin? You’re in good company and our #FriendshipCafé is the perfect place to start. ☕💛
Join us for a warm welcome, a free hot drink, and easy conversation in a relaxed, supportive space. No booking needed. 👋💬 #Wellbeing
Join us for a warm welcome, a free hot drink, and easy conversation in a relaxed, supportive space. No booking needed. 👋💬 #Wellbeing
November 26, 2025 at 10:37 AM
Feeling a bit isolated or wanting to get back out there but not sure where to begin? You’re in good company and our #FriendshipCafé is the perfect place to start. ☕💛
Join us for a warm welcome, a free hot drink, and easy conversation in a relaxed, supportive space. No booking needed. 👋💬 #Wellbeing
Join us for a warm welcome, a free hot drink, and easy conversation in a relaxed, supportive space. No booking needed. 👋💬 #Wellbeing
The England Illegal Money Lending Team has launched a discreet WhatsApp service to make it easier for people to report loan sharks and access support.
📱 Message 07700 102773 (Mon–Fri, 9am–5pm)
This simple step could help someone take back control — please share the number and help spread the word.
📱 Message 07700 102773 (Mon–Fri, 9am–5pm)
This simple step could help someone take back control — please share the number and help spread the word.
November 19, 2025 at 2:24 PM
The England Illegal Money Lending Team has launched a discreet WhatsApp service to make it easier for people to report loan sharks and access support.
📱 Message 07700 102773 (Mon–Fri, 9am–5pm)
This simple step could help someone take back control — please share the number and help spread the word.
📱 Message 07700 102773 (Mon–Fri, 9am–5pm)
This simple step could help someone take back control — please share the number and help spread the word.
Flourish Wellbeing Hub is an official Stop Loan Sharks Safe Place. If someone you support has borrowed from a loan shark, or feels unsafe contacting the team directly, we can help.
Staff at Flourish can provide a private space & support to make that first call confidentially www.stoploansharks.co.uk
Staff at Flourish can provide a private space & support to make that first call confidentially www.stoploansharks.co.uk
November 18, 2025 at 11:01 AM
Flourish Wellbeing Hub is an official Stop Loan Sharks Safe Place. If someone you support has borrowed from a loan shark, or feels unsafe contacting the team directly, we can help.
Staff at Flourish can provide a private space & support to make that first call confidentially www.stoploansharks.co.uk
Staff at Flourish can provide a private space & support to make that first call confidentially www.stoploansharks.co.uk
🎄Click Smart this Christmas🎄 As festive shopping begins, it’s time to make your money stretch further. MoneySavingExpert’s guide shares lots of ways to save, from using price-comparison sites & cashback tools to checking delivery costs & setting price alerts www.moneysavingexpert.com/shopping/che...
Cheap online shopping
The internet is a big place but it's also the best place to find discounts. Our tips on how to get the best online shopping deals.
www.moneysavingexpert.com
November 17, 2025 at 2:36 PM
🎄Click Smart this Christmas🎄 As festive shopping begins, it’s time to make your money stretch further. MoneySavingExpert’s guide shares lots of ways to save, from using price-comparison sites & cashback tools to checking delivery costs & setting price alerts www.moneysavingexpert.com/shopping/che...
A brilliant morning was had on Friday at our Stronger Together event! 🌟 Over 80 partners from across Wirral came together to celebrate collaboration, share ideas, and strengthen support for our communities.
We’re proud to work #StrongerTogether 💙 #Wirral
www.wirralglobe.co.uk/news/2560954...
We’re proud to work #StrongerTogether 💙 #Wirral
www.wirralglobe.co.uk/news/2560954...
Wirral organisations unite to help improve community wellbeing
The Stronger Together Partnership Event was held at the Lauries Centre in Birkenhead on Friday (November 7).
www.wirralglobe.co.uk
November 10, 2025 at 2:29 PM
A brilliant morning was had on Friday at our Stronger Together event! 🌟 Over 80 partners from across Wirral came together to celebrate collaboration, share ideas, and strengthen support for our communities.
We’re proud to work #StrongerTogether 💙 #Wirral
www.wirralglobe.co.uk/news/2560954...
We’re proud to work #StrongerTogether 💙 #Wirral
www.wirralglobe.co.uk/news/2560954...
We’re looking for a Social Prescribing Link Worker to join our passionate Health Team at Citizens Advice Wirral — helping people take control of their health & wellbeing by focusing on what truly matters to them. 💬💚
Find out more and apply today 👉 citizensadvicewirral.org.uk/jobs/
#WirralJobs
Find out more and apply today 👉 citizensadvicewirral.org.uk/jobs/
#WirralJobs
October 22, 2025 at 3:27 PM
We’re looking for a Social Prescribing Link Worker to join our passionate Health Team at Citizens Advice Wirral — helping people take control of their health & wellbeing by focusing on what truly matters to them. 💬💚
Find out more and apply today 👉 citizensadvicewirral.org.uk/jobs/
#WirralJobs
Find out more and apply today 👉 citizensadvicewirral.org.uk/jobs/
#WirralJobs