Citizens Advice Central Dorset
@centraldorsetca.bsky.social
Dorchester, Sherborne, North Dorset, Weymouth & Portland Citizens Advice offering free, confidential, impartial and independent information and advice.
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Welcome to Citizens Advice Central Dorset. Contact details and opening times for our offices and outreaches can be found on the Dorchester, Gillingham, Sherborne and Weymouth & Portland contact pages. www.centraldorsetca.org.uk
🚗 If your car needs service such as repairs or MOT, it's a good idea to use an approved car garage.
These garages have clear complaints procedures and are all approved by the Motor Industry Code of Practice for Service and Repair.
Find out more ⤵️
bit.ly/3XQQ68t
These garages have clear complaints procedures and are all approved by the Motor Industry Code of Practice for Service and Repair.
Find out more ⤵️
bit.ly/3XQQ68t
November 14, 2025 at 4:40 PM
🚗 If your car needs service such as repairs or MOT, it's a good idea to use an approved car garage.
These garages have clear complaints procedures and are all approved by the Motor Industry Code of Practice for Service and Repair.
Find out more ⤵️
bit.ly/3XQQ68t
These garages have clear complaints procedures and are all approved by the Motor Industry Code of Practice for Service and Repair.
Find out more ⤵️
bit.ly/3XQQ68t
🕔 Your employer can't make you work more than 48 hours a week on average.
If your employer asked you to sign an agreement to opt out of the 48 hour limit, you can cancel it at any time.
Check your rights ⤵️
bit.ly/47VKRZL
If your employer asked you to sign an agreement to opt out of the 48 hour limit, you can cancel it at any time.
Check your rights ⤵️
bit.ly/47VKRZL
November 14, 2025 at 8:36 AM
🕔 Your employer can't make you work more than 48 hours a week on average.
If your employer asked you to sign an agreement to opt out of the 48 hour limit, you can cancel it at any time.
Check your rights ⤵️
bit.ly/47VKRZL
If your employer asked you to sign an agreement to opt out of the 48 hour limit, you can cancel it at any time.
Check your rights ⤵️
bit.ly/47VKRZL
Our Energy Advice Bus is stopping at:
Sherborne. Working with St. Paul's Church -St Paul's Close, DT9 4DU
Come and see us on Fridays 10:15am-12:15pm in November for free energy advice and a free Carbon Monoxide monitor!
Check our website for more information www.edpcitizensadvice.org.uk/energy
Sherborne. Working with St. Paul's Church -St Paul's Close, DT9 4DU
Come and see us on Fridays 10:15am-12:15pm in November for free energy advice and a free Carbon Monoxide monitor!
Check our website for more information www.edpcitizensadvice.org.uk/energy
November 14, 2025 at 8:30 AM
Our Energy Advice Bus is stopping at:
Sherborne. Working with St. Paul's Church -St Paul's Close, DT9 4DU
Come and see us on Fridays 10:15am-12:15pm in November for free energy advice and a free Carbon Monoxide monitor!
Check our website for more information www.edpcitizensadvice.org.uk/energy
Sherborne. Working with St. Paul's Church -St Paul's Close, DT9 4DU
Come and see us on Fridays 10:15am-12:15pm in November for free energy advice and a free Carbon Monoxide monitor!
Check our website for more information www.edpcitizensadvice.org.uk/energy
Managing mortgage payments can help you stay in control of your finances.
We have advice on:
➡️ Planning your budget
➡️ Switching to a cheaper mortgage deal
➡️ Reducing your monthly mortgage payments
Check our website ⤵️
bit.ly/4evrcBJ
We have advice on:
➡️ Planning your budget
➡️ Switching to a cheaper mortgage deal
➡️ Reducing your monthly mortgage payments
Check our website ⤵️
bit.ly/4evrcBJ
November 12, 2025 at 8:34 AM
Managing mortgage payments can help you stay in control of your finances.
We have advice on:
➡️ Planning your budget
➡️ Switching to a cheaper mortgage deal
➡️ Reducing your monthly mortgage payments
Check our website ⤵️
bit.ly/4evrcBJ
We have advice on:
➡️ Planning your budget
➡️ Switching to a cheaper mortgage deal
➡️ Reducing your monthly mortgage payments
Check our website ⤵️
bit.ly/4evrcBJ
If you have a query about your water bill or your water and sewerage services, Wessex Water is holding a drop in session at The Dry Dock in #Weymouth on Wednesday 19 November from 10am to 12 noon. www.wessexwater.co.uk/community-drop-ins
Community Drop-Ins | Wessex Water
If you want advice or have a question about our services, you can speak to us in person at one of our community drop-in sessions.
Www.wessexwater.co.uk
November 11, 2025 at 10:27 AM
If you have a query about your water bill or your water and sewerage services, Wessex Water is holding a drop in session at The Dry Dock in #Weymouth on Wednesday 19 November from 10am to 12 noon. www.wessexwater.co.uk/community-drop-ins
You can apply for a disabled person’s bus pass or railcard if you have a condition that makes it hard to get around.
People with learning disabilities can apply too.
Find out more on our website ⤵️
bit.ly/44QiT0q
People with learning disabilities can apply too.
Find out more on our website ⤵️
bit.ly/44QiT0q
November 11, 2025 at 8:33 AM
You can apply for a disabled person’s bus pass or railcard if you have a condition that makes it hard to get around.
People with learning disabilities can apply too.
Find out more on our website ⤵️
bit.ly/44QiT0q
People with learning disabilities can apply too.
Find out more on our website ⤵️
bit.ly/44QiT0q
You can only be evicted if your landlord has followed the proper steps.
❗They must give you a valid eviction notice.
Our advice can help ⤵️
bit.ly/3LiBUB4
❗They must give you a valid eviction notice.
Our advice can help ⤵️
bit.ly/3LiBUB4
November 10, 2025 at 8:30 AM
You can only be evicted if your landlord has followed the proper steps.
❗They must give you a valid eviction notice.
Our advice can help ⤵️
bit.ly/3LiBUB4
❗They must give you a valid eviction notice.
Our advice can help ⤵️
bit.ly/3LiBUB4
✈️ Planning for a holiday later this year?
We can help you understand your rights if you face any delays or cancellations with your flights.
Find out if you could get a refund ⤵️
bit.ly/3I2wgRY
We can help you understand your rights if you face any delays or cancellations with your flights.
Find out if you could get a refund ⤵️
bit.ly/3I2wgRY
November 7, 2025 at 8:30 AM
✈️ Planning for a holiday later this year?
We can help you understand your rights if you face any delays or cancellations with your flights.
Find out if you could get a refund ⤵️
bit.ly/3I2wgRY
We can help you understand your rights if you face any delays or cancellations with your flights.
Find out if you could get a refund ⤵️
bit.ly/3I2wgRY
🏠 Are you looking to buy a home?
It’s important to check how much you can afford and where you could find a property to buy.
Our online advice can help ⤵️
bit.ly/4oEMSiw
It’s important to check how much you can afford and where you could find a property to buy.
Our online advice can help ⤵️
bit.ly/4oEMSiw
November 6, 2025 at 8:30 AM
🏠 Are you looking to buy a home?
It’s important to check how much you can afford and where you could find a property to buy.
Our online advice can help ⤵️
bit.ly/4oEMSiw
It’s important to check how much you can afford and where you could find a property to buy.
Our online advice can help ⤵️
bit.ly/4oEMSiw
Are you a heat networks customer?
The Citizens Advice consumer service can help if you’re having trouble with your supplier or are struggling to pay your bills.
Get in touch with a specialist adviser ⤵️
bit.ly/4nOB9OA
The Citizens Advice consumer service can help if you’re having trouble with your supplier or are struggling to pay your bills.
Get in touch with a specialist adviser ⤵️
bit.ly/4nOB9OA
November 5, 2025 at 8:30 AM
Are you a heat networks customer?
The Citizens Advice consumer service can help if you’re having trouble with your supplier or are struggling to pay your bills.
Get in touch with a specialist adviser ⤵️
bit.ly/4nOB9OA
The Citizens Advice consumer service can help if you’re having trouble with your supplier or are struggling to pay your bills.
Get in touch with a specialist adviser ⤵️
bit.ly/4nOB9OA
⚠️ If you receive a text message about Winter Fuel Payments, it’s a scam.
Winter Fuel Payments are paid automatically to those eligible.
Report suspicious texts by forwarding them to 7726 for free
Winter Fuel Payments are paid automatically to those eligible.
Report suspicious texts by forwarding them to 7726 for free
November 4, 2025 at 8:35 AM
⚠️ If you receive a text message about Winter Fuel Payments, it’s a scam.
Winter Fuel Payments are paid automatically to those eligible.
Report suspicious texts by forwarding them to 7726 for free
Winter Fuel Payments are paid automatically to those eligible.
Report suspicious texts by forwarding them to 7726 for free
If you live with your partner, you'll usually claim Universal Credit as a couple.
➡️ This is known as a 'joint claim' and means you and your partner will get one payment between the 2 of you.
Find out more on our website ⤵️
bit.ly/48QEzvv
➡️ This is known as a 'joint claim' and means you and your partner will get one payment between the 2 of you.
Find out more on our website ⤵️
bit.ly/48QEzvv
November 4, 2025 at 8:30 AM
If you live with your partner, you'll usually claim Universal Credit as a couple.
➡️ This is known as a 'joint claim' and means you and your partner will get one payment between the 2 of you.
Find out more on our website ⤵️
bit.ly/48QEzvv
➡️ This is known as a 'joint claim' and means you and your partner will get one payment between the 2 of you.
Find out more on our website ⤵️
bit.ly/48QEzvv
It’s #TrusteesWeek and we want to say a huge thank you to all our incredible trustees who give up their time to support Citizens Advice!
Their support is vital in allowing us to continue helping people find a way forward 💙
Their support is vital in allowing us to continue helping people find a way forward 💙
November 3, 2025 at 8:30 AM
It’s #TrusteesWeek and we want to say a huge thank you to all our incredible trustees who give up their time to support Citizens Advice!
Their support is vital in allowing us to continue helping people find a way forward 💙
Their support is vital in allowing us to continue helping people find a way forward 💙
💭 If you’re thinking of resigning, make sure you find out how much notice you need to give.
This depends on your contract and how long you’ve been in your job.
Our online advice can help you understand your rights. Check the link in bio.
bit.ly/43LVjR0
This depends on your contract and how long you’ve been in your job.
Our online advice can help you understand your rights. Check the link in bio.
bit.ly/43LVjR0
November 3, 2025 at 8:30 AM
💭 If you’re thinking of resigning, make sure you find out how much notice you need to give.
This depends on your contract and how long you’ve been in your job.
Our online advice can help you understand your rights. Check the link in bio.
bit.ly/43LVjR0
This depends on your contract and how long you’ve been in your job.
Our online advice can help you understand your rights. Check the link in bio.
bit.ly/43LVjR0
Been scammed? Here's what to do:
📞 Contact your bank to ask for a refund
🛡️ Report the scam to help protect others
⚖️ If bank doesn’t help, escalate to the Financial Ombudsman
Support is available ⤵️
bit.ly/42KC1uU
#ScamAware
📞 Contact your bank to ask for a refund
🛡️ Report the scam to help protect others
⚖️ If bank doesn’t help, escalate to the Financial Ombudsman
Support is available ⤵️
bit.ly/42KC1uU
#ScamAware
November 1, 2025 at 10:47 AM
Been scammed? Here's what to do:
📞 Contact your bank to ask for a refund
🛡️ Report the scam to help protect others
⚖️ If bank doesn’t help, escalate to the Financial Ombudsman
Support is available ⤵️
bit.ly/42KC1uU
#ScamAware
📞 Contact your bank to ask for a refund
🛡️ Report the scam to help protect others
⚖️ If bank doesn’t help, escalate to the Financial Ombudsman
Support is available ⤵️
bit.ly/42KC1uU
#ScamAware
Falling for a scam doesn’t just affect you financially but also emotionally.
❌ Don’t feel embarrassed to report it
✅ Get emotional support to look after your own wellbeing
We’re here for you ⤵️
bit.ly/42KC1uU
#ScamAware
❌ Don’t feel embarrassed to report it
✅ Get emotional support to look after your own wellbeing
We’re here for you ⤵️
bit.ly/42KC1uU
#ScamAware
October 31, 2025 at 10:56 AM
Falling for a scam doesn’t just affect you financially but also emotionally.
❌ Don’t feel embarrassed to report it
✅ Get emotional support to look after your own wellbeing
We’re here for you ⤵️
bit.ly/42KC1uU
#ScamAware
❌ Don’t feel embarrassed to report it
✅ Get emotional support to look after your own wellbeing
We’re here for you ⤵️
bit.ly/42KC1uU
#ScamAware
💳 Facing issues paying your credit card?
There’s things you can do to improve your situation.
Our advice can help you ⤵️
bit.ly/46mWKaR
There’s things you can do to improve your situation.
Our advice can help you ⤵️
bit.ly/46mWKaR
October 31, 2025 at 8:30 AM
💳 Facing issues paying your credit card?
There’s things you can do to improve your situation.
Our advice can help you ⤵️
bit.ly/46mWKaR
There’s things you can do to improve your situation.
Our advice can help you ⤵️
bit.ly/46mWKaR
Cryptocurrency scams often promise ‘guaranteed’ high returns with strict and high-pressure deadlines.
⏳ Legitimate opportunities will give you time to think - don't get rushed into a decision.
Learn more about investment scams ⤵️
bit.ly/42KC1uU
#ScamAware
⏳ Legitimate opportunities will give you time to think - don't get rushed into a decision.
Learn more about investment scams ⤵️
bit.ly/42KC1uU
#ScamAware
October 30, 2025 at 8:43 AM
Cryptocurrency scams often promise ‘guaranteed’ high returns with strict and high-pressure deadlines.
⏳ Legitimate opportunities will give you time to think - don't get rushed into a decision.
Learn more about investment scams ⤵️
bit.ly/42KC1uU
#ScamAware
⏳ Legitimate opportunities will give you time to think - don't get rushed into a decision.
Learn more about investment scams ⤵️
bit.ly/42KC1uU
#ScamAware
You might be able to get help paying your bills depending on:
➡️ How you pay for your energy
➡️ The type of energy you use
➡️ If you claim any benefits
Check what you’re entitled to ⤵️
bit.ly/4lEejIa
➡️ How you pay for your energy
➡️ The type of energy you use
➡️ If you claim any benefits
Check what you’re entitled to ⤵️
bit.ly/4lEejIa
October 30, 2025 at 8:30 AM
You might be able to get help paying your bills depending on:
➡️ How you pay for your energy
➡️ The type of energy you use
➡️ If you claim any benefits
Check what you’re entitled to ⤵️
bit.ly/4lEejIa
➡️ How you pay for your energy
➡️ The type of energy you use
➡️ If you claim any benefits
Check what you’re entitled to ⤵️
bit.ly/4lEejIa
Urgent scam warning as millions stung say Citizens Advice
Urgent scam warning as millions already stung, say Citizens Advice
More than seven million UK adults have been hit by a scam in the past year, with 20 of them significantly affected, Citizens Advice has found.
www.bournemouthecho.co.uk
October 30, 2025 at 8:00 AM
Urgent scam warning as millions stung say Citizens Advice
Millions stung by scams with online shopping the top trap – Citizens Advice
www.lbc.co.uk/article/0976...
www.lbc.co.uk/article/0976...
Millions stung by scams with online shopping the top trap – Citizens Advice | LBC
The charity has urged consumers to be cautious when taking advantage of shopping deals ahead of Black Friday and Christmas.
www.lbc.co.uk
October 29, 2025 at 8:43 PM
Millions stung by scams with online shopping the top trap – Citizens Advice
www.lbc.co.uk/article/0976...
www.lbc.co.uk/article/0976...
Scammers build fake relationships on dating platforms to convince you to invest.
After gaining your trust, they'll direct you to a scam company.
💔 Once you invest, they disappear with your money.
It pays to stay #ScamAware ⤵️
bit.ly/42KC1uU
After gaining your trust, they'll direct you to a scam company.
💔 Once you invest, they disappear with your money.
It pays to stay #ScamAware ⤵️
bit.ly/42KC1uU
October 29, 2025 at 10:27 AM
Scammers build fake relationships on dating platforms to convince you to invest.
After gaining your trust, they'll direct you to a scam company.
💔 Once you invest, they disappear with your money.
It pays to stay #ScamAware ⤵️
bit.ly/42KC1uU
After gaining your trust, they'll direct you to a scam company.
💔 Once you invest, they disappear with your money.
It pays to stay #ScamAware ⤵️
bit.ly/42KC1uU
🏠 Found a property to rent privately?
You’ll usually have to make some payments before moving in like a deposit or rent in advance.
We can help you understand ⤵️
bit.ly/4oya0PK
You’ll usually have to make some payments before moving in like a deposit or rent in advance.
We can help you understand ⤵️
bit.ly/4oya0PK
October 29, 2025 at 8:30 AM
🏠 Found a property to rent privately?
You’ll usually have to make some payments before moving in like a deposit or rent in advance.
We can help you understand ⤵️
bit.ly/4oya0PK
You’ll usually have to make some payments before moving in like a deposit or rent in advance.
We can help you understand ⤵️
bit.ly/4oya0PK
Please note that, due to matters beyond our control, our drop-in service at Weymouth Library will be closed tomorrow. We are sorry for any inconvenience.
October 28, 2025 at 5:58 PM
Please note that, due to matters beyond our control, our drop-in service at Weymouth Library will be closed tomorrow. We are sorry for any inconvenience.
Been affected by an investment scam?
🏦 Contact your bank immediately to report the fraud
🛑 Stop all contact with the scammers
📝 Report it to Action Fraud
Here’s what you need to know ⤵️
bit.ly/42KC1uU
#ScamAware
🏦 Contact your bank immediately to report the fraud
🛑 Stop all contact with the scammers
📝 Report it to Action Fraud
Here’s what you need to know ⤵️
bit.ly/42KC1uU
#ScamAware
October 28, 2025 at 10:59 AM
Been affected by an investment scam?
🏦 Contact your bank immediately to report the fraud
🛑 Stop all contact with the scammers
📝 Report it to Action Fraud
Here’s what you need to know ⤵️
bit.ly/42KC1uU
#ScamAware
🏦 Contact your bank immediately to report the fraud
🛑 Stop all contact with the scammers
📝 Report it to Action Fraud
Here’s what you need to know ⤵️
bit.ly/42KC1uU
#ScamAware