AGCCP
@agccpconference.bsky.social
Association of Government Contact Center Professionals exists to educate and support our members and uplift our profession. By sharing knowledge and building relationships, we improve service delivery, enhance workplace quality of life and strengthen the s
Supporter Sponsor!
By integrating with the systems you already use (311, Public Works, Utilities, and more) and providing 24/7 after-hours support through an ADA-compliant, multilingual chat, Front Desk reduces backlogs, shortens response times, and frees your team to focus on meaningful service.
By integrating with the systems you already use (311, Public Works, Utilities, and more) and providing 24/7 after-hours support through an ADA-compliant, multilingual chat, Front Desk reduces backlogs, shortens response times, and frees your team to focus on meaningful service.
November 4, 2025 at 7:56 PM
Supporter Sponsor!
By integrating with the systems you already use (311, Public Works, Utilities, and more) and providing 24/7 after-hours support through an ADA-compliant, multilingual chat, Front Desk reduces backlogs, shortens response times, and frees your team to focus on meaningful service.
By integrating with the systems you already use (311, Public Works, Utilities, and more) and providing 24/7 after-hours support through an ADA-compliant, multilingual chat, Front Desk reduces backlogs, shortens response times, and frees your team to focus on meaningful service.
Visionary Sponsor!
Granicus can help you build meaningful connections with every digital interaction. Maximize efficiency, improve service delivery, and foster engagement with Government Experience Cloud. Serve the whole community, where they are, on their terms.
#AGCCPConference2025
AGCCP.org
Granicus can help you build meaningful connections with every digital interaction. Maximize efficiency, improve service delivery, and foster engagement with Government Experience Cloud. Serve the whole community, where they are, on their terms.
#AGCCPConference2025
AGCCP.org
October 31, 2025 at 5:38 PM
Visionary Sponsor!
Granicus can help you build meaningful connections with every digital interaction. Maximize efficiency, improve service delivery, and foster engagement with Government Experience Cloud. Serve the whole community, where they are, on their terms.
#AGCCPConference2025
AGCCP.org
Granicus can help you build meaningful connections with every digital interaction. Maximize efficiency, improve service delivery, and foster engagement with Government Experience Cloud. Serve the whole community, where they are, on their terms.
#AGCCPConference2025
AGCCP.org
Champion Sponsor!
@verticalcom.bsky.social is all about the people! They make it easy for you to deliver rich customer service interactions with better communications technology tailored to your needs.
Meet them at our #AGCCPConference2025
agccp.org
@verticalcom.bsky.social is all about the people! They make it easy for you to deliver rich customer service interactions with better communications technology tailored to your needs.
Meet them at our #AGCCPConference2025
agccp.org
October 30, 2025 at 5:52 PM
Champion Sponsor!
@verticalcom.bsky.social is all about the people! They make it easy for you to deliver rich customer service interactions with better communications technology tailored to your needs.
Meet them at our #AGCCPConference2025
agccp.org
@verticalcom.bsky.social is all about the people! They make it easy for you to deliver rich customer service interactions with better communications technology tailored to your needs.
Meet them at our #AGCCPConference2025
agccp.org
Sponsor Highlight!
Introducing KCS - Keen Consulting Services. "Our mission is to help our clients deliver on their commitment to GIS excellence with enterprise-wide learning management solutions which integrate the richest and most flexible tools with their existing infrastructure."
AGCCP.org
Introducing KCS - Keen Consulting Services. "Our mission is to help our clients deliver on their commitment to GIS excellence with enterprise-wide learning management solutions which integrate the richest and most flexible tools with their existing infrastructure."
AGCCP.org
October 29, 2025 at 6:20 PM
Sponsor Highlight!
Introducing KCS - Keen Consulting Services. "Our mission is to help our clients deliver on their commitment to GIS excellence with enterprise-wide learning management solutions which integrate the richest and most flexible tools with their existing infrastructure."
AGCCP.org
Introducing KCS - Keen Consulting Services. "Our mission is to help our clients deliver on their commitment to GIS excellence with enterprise-wide learning management solutions which integrate the richest and most flexible tools with their existing infrastructure."
AGCCP.org
Sponsor highlight!
Meet MuniPaaS, where their team works shoulder to shoulder with municipalities, not just as vendors but as embedded partners who share the same purpose: building smarter, more connected communities.
AGCCP.org #2025ConferenceSponsor
Meet MuniPaaS, where their team works shoulder to shoulder with municipalities, not just as vendors but as embedded partners who share the same purpose: building smarter, more connected communities.
AGCCP.org #2025ConferenceSponsor
October 28, 2025 at 6:47 PM
Sponsor highlight!
Meet MuniPaaS, where their team works shoulder to shoulder with municipalities, not just as vendors but as embedded partners who share the same purpose: building smarter, more connected communities.
AGCCP.org #2025ConferenceSponsor
Meet MuniPaaS, where their team works shoulder to shoulder with municipalities, not just as vendors but as embedded partners who share the same purpose: building smarter, more connected communities.
AGCCP.org #2025ConferenceSponsor
🎤 Speaker Spotlight: Rep. Christopher J. England
📍 AGCCP Conference 2025
We're thrilled to welcome Representative Christopher J. England to the AGCCP stage!
A proud Tuscaloosa native, graduate of Howard University and the University of Alabama School of Law talks Law, Leadership and Public Service.
📍 AGCCP Conference 2025
We're thrilled to welcome Representative Christopher J. England to the AGCCP stage!
A proud Tuscaloosa native, graduate of Howard University and the University of Alabama School of Law talks Law, Leadership and Public Service.
October 23, 2025 at 6:30 PM
🎤 Speaker Spotlight: Rep. Christopher J. England
📍 AGCCP Conference 2025
We're thrilled to welcome Representative Christopher J. England to the AGCCP stage!
A proud Tuscaloosa native, graduate of Howard University and the University of Alabama School of Law talks Law, Leadership and Public Service.
📍 AGCCP Conference 2025
We're thrilled to welcome Representative Christopher J. England to the AGCCP stage!
A proud Tuscaloosa native, graduate of Howard University and the University of Alabama School of Law talks Law, Leadership and Public Service.
🚨 SPEAKER SPOTLIGHT: GEORGE ENGEL 🚨
Founder | Educator | Maxwell Leadership Coach | Host of The Powerless Leader Podcast
Get ready for game-changing insights on:
✅ Leading from the middle
✅ Communicating across generations
✅ Creating unity without authority
✅ Empowering Gen Z in the workforce
Founder | Educator | Maxwell Leadership Coach | Host of The Powerless Leader Podcast
Get ready for game-changing insights on:
✅ Leading from the middle
✅ Communicating across generations
✅ Creating unity without authority
✅ Empowering Gen Z in the workforce
October 22, 2025 at 6:34 PM
🚨 SPEAKER SPOTLIGHT: GEORGE ENGEL 🚨
Founder | Educator | Maxwell Leadership Coach | Host of The Powerless Leader Podcast
Get ready for game-changing insights on:
✅ Leading from the middle
✅ Communicating across generations
✅ Creating unity without authority
✅ Empowering Gen Z in the workforce
Founder | Educator | Maxwell Leadership Coach | Host of The Powerless Leader Podcast
Get ready for game-changing insights on:
✅ Leading from the middle
✅ Communicating across generations
✅ Creating unity without authority
✅ Empowering Gen Z in the workforce
🌟 Get Ready to Be Inspired! 🌟
Samuel (Sam) Wilson, CEO of 8x8, will be taking the stage as one of our featured speakers!
From leading 8x8’s global growth and customer excellence to taking companies public and transforming billion-dollar visions into reality.
See you there! tinyurl.com/ybcnkct5
Samuel (Sam) Wilson, CEO of 8x8, will be taking the stage as one of our featured speakers!
From leading 8x8’s global growth and customer excellence to taking companies public and transforming billion-dollar visions into reality.
See you there! tinyurl.com/ybcnkct5
October 17, 2025 at 6:34 PM
🌟 Get Ready to Be Inspired! 🌟
Samuel (Sam) Wilson, CEO of 8x8, will be taking the stage as one of our featured speakers!
From leading 8x8’s global growth and customer excellence to taking companies public and transforming billion-dollar visions into reality.
See you there! tinyurl.com/ybcnkct5
Samuel (Sam) Wilson, CEO of 8x8, will be taking the stage as one of our featured speakers!
From leading 8x8’s global growth and customer excellence to taking companies public and transforming billion-dollar visions into reality.
See you there! tinyurl.com/ybcnkct5
📢 Registration is open for the 2025 AGCCP Conference!
Join us this November in Point Clear, Alabama to explore sessions on AI in service delivery, crisis response, and workforce innovation—and connect with peers from across the country.
Register today! tinyurl.com/ybcnkct5
Join us this November in Point Clear, Alabama to explore sessions on AI in service delivery, crisis response, and workforce innovation—and connect with peers from across the country.
Register today! tinyurl.com/ybcnkct5
2025 23rd Annual Conference Point Clear - Association of Government Customer Care Professionals
tinyurl.com
September 30, 2025 at 5:46 PM
📢 Registration is open for the 2025 AGCCP Conference!
Join us this November in Point Clear, Alabama to explore sessions on AI in service delivery, crisis response, and workforce innovation—and connect with peers from across the country.
Register today! tinyurl.com/ybcnkct5
Join us this November in Point Clear, Alabama to explore sessions on AI in service delivery, crisis response, and workforce innovation—and connect with peers from across the country.
Register today! tinyurl.com/ybcnkct5
📢 Registration is open for the 2025 AGCCP Conference!
Join us this November in Point Clear, Alabama to explore sessions on AI in service delivery, crisis response, and workforce innovation—and connect with peers from across the country.
🔗 Register now: tinyurl.com/ybcnkct5#AGC...
Join us this November in Point Clear, Alabama to explore sessions on AI in service delivery, crisis response, and workforce innovation—and connect with peers from across the country.
🔗 Register now: tinyurl.com/ybcnkct5#AGC...
2025 23rd Annual Conference Point Clear - Association of Government Customer Care Professionals
tinyurl.com
September 25, 2025 at 5:47 PM
📢 Registration is open for the 2025 AGCCP Conference!
Join us this November in Point Clear, Alabama to explore sessions on AI in service delivery, crisis response, and workforce innovation—and connect with peers from across the country.
🔗 Register now: tinyurl.com/ybcnkct5#AGC...
Join us this November in Point Clear, Alabama to explore sessions on AI in service delivery, crisis response, and workforce innovation—and connect with peers from across the country.
🔗 Register now: tinyurl.com/ybcnkct5#AGC...
🌟 Big news: Early bird rates extended through midnight on Monday, 9/22! 🌟
Registration is open for the 2025 AGCCP Conference in gorgeous Point Clear, Alabama—and we’d love to see you there.
Register today: tinyurl.com/ybcnkct5
Registration is open for the 2025 AGCCP Conference in gorgeous Point Clear, Alabama—and we’d love to see you there.
Register today: tinyurl.com/ybcnkct5
September 16, 2025 at 7:00 PM
🌟 Big news: Early bird rates extended through midnight on Monday, 9/22! 🌟
Registration is open for the 2025 AGCCP Conference in gorgeous Point Clear, Alabama—and we’d love to see you there.
Register today: tinyurl.com/ybcnkct5
Registration is open for the 2025 AGCCP Conference in gorgeous Point Clear, Alabama—and we’d love to see you there.
Register today: tinyurl.com/ybcnkct5
📢 Early bird registration extended to midnight on Monday, 9/22!
Join us this November in stunning Point Clear, Alabama for the 2025 AGCCP Conference.
We're growing our board and building new leadership—ready to take the next step with us?
🔗 Register now: agccp.org/content.aspx...
Join us this November in stunning Point Clear, Alabama for the 2025 AGCCP Conference.
We're growing our board and building new leadership—ready to take the next step with us?
🔗 Register now: agccp.org/content.aspx...
2025 23rd Annual Conference Point Clear - Association of Government Customer Care Professionals
agccp.org
September 12, 2025 at 5:56 PM
📢 Early bird registration extended to midnight on Monday, 9/22!
Join us this November in stunning Point Clear, Alabama for the 2025 AGCCP Conference.
We're growing our board and building new leadership—ready to take the next step with us?
🔗 Register now: agccp.org/content.aspx...
Join us this November in stunning Point Clear, Alabama for the 2025 AGCCP Conference.
We're growing our board and building new leadership—ready to take the next step with us?
🔗 Register now: agccp.org/content.aspx...
⏰Early Bird registration ends TODAY for our 23rd Annual AGCCP Conference!!! Today is the last day to take advantage of our discount. You can even register now and pay later.
Hope you can join us in beautiful Point Clear, AL.
More details here: tinyurl.com/ybcnkct5
Hope you can join us in beautiful Point Clear, AL.
More details here: tinyurl.com/ybcnkct5
September 9, 2025 at 5:44 PM
⏰Early Bird registration ends TODAY for our 23rd Annual AGCCP Conference!!! Today is the last day to take advantage of our discount. You can even register now and pay later.
Hope you can join us in beautiful Point Clear, AL.
More details here: tinyurl.com/ybcnkct5
Hope you can join us in beautiful Point Clear, AL.
More details here: tinyurl.com/ybcnkct5
🌟 Big things are happening at AGCCP! 🌟
Registration is now open for the 2025 AGCCP Conference in beautiful Point Clear, Alabama—and we want YOU there.
It’s time to reconnect, recharge, and work together toward our shared mission - seeking excellence in CS!
👉 Register now: agccp.org/content.aspx...
Registration is now open for the 2025 AGCCP Conference in beautiful Point Clear, Alabama—and we want YOU there.
It’s time to reconnect, recharge, and work together toward our shared mission - seeking excellence in CS!
👉 Register now: agccp.org/content.aspx...
September 4, 2025 at 3:30 PM
🌟 Big things are happening at AGCCP! 🌟
Registration is now open for the 2025 AGCCP Conference in beautiful Point Clear, Alabama—and we want YOU there.
It’s time to reconnect, recharge, and work together toward our shared mission - seeking excellence in CS!
👉 Register now: agccp.org/content.aspx...
Registration is now open for the 2025 AGCCP Conference in beautiful Point Clear, Alabama—and we want YOU there.
It’s time to reconnect, recharge, and work together toward our shared mission - seeking excellence in CS!
👉 Register now: agccp.org/content.aspx...
📢 Registration is OPEN!
Join us this November in beautiful Point Clear, Alabama for the AGCCP Conference.
We’re moving forward on board growth and leadership—ready to take the next step with us?
🔗 Register now: agccp.org/content.aspx...
#AGCCP2025 #HigherEd #LeadershipOpportunity #ConferenceSeason
Join us this November in beautiful Point Clear, Alabama for the AGCCP Conference.
We’re moving forward on board growth and leadership—ready to take the next step with us?
🔗 Register now: agccp.org/content.aspx...
#AGCCP2025 #HigherEd #LeadershipOpportunity #ConferenceSeason
23rd Annual Conference Point Clear - Association of Government Contact Center Professionals
agccp.org
August 21, 2025 at 5:17 PM
📢 Registration is OPEN!
Join us this November in beautiful Point Clear, Alabama for the AGCCP Conference.
We’re moving forward on board growth and leadership—ready to take the next step with us?
🔗 Register now: agccp.org/content.aspx...
#AGCCP2025 #HigherEd #LeadershipOpportunity #ConferenceSeason
Join us this November in beautiful Point Clear, Alabama for the AGCCP Conference.
We’re moving forward on board growth and leadership—ready to take the next step with us?
🔗 Register now: agccp.org/content.aspx...
#AGCCP2025 #HigherEd #LeadershipOpportunity #ConferenceSeason
AGCCP
@agccpconference.bsky.social
🚨 Sponsors Wanted! 🚨
Network with government leaders from across the U.S. and connect directly with contact center decision-makers.
Don’t miss our Rapid Demo session—every attendee stops by your table!
Learn more 👉 tinyurl.com/2zb335h3
@agccpconference.bsky.social
🚨 Sponsors Wanted! 🚨
Network with government leaders from across the U.S. and connect directly with contact center decision-makers.
Don’t miss our Rapid Demo session—every attendee stops by your table!
Learn more 👉 tinyurl.com/2zb335h3
August 5, 2025 at 6:51 PM
AGCCP
@agccpconference.bsky.social
🚨 Sponsors Wanted! 🚨
Network with government leaders from across the U.S. and connect directly with contact center decision-makers.
Don’t miss our Rapid Demo session—every attendee stops by your table!
Learn more 👉 tinyurl.com/2zb335h3
@agccpconference.bsky.social
🚨 Sponsors Wanted! 🚨
Network with government leaders from across the U.S. and connect directly with contact center decision-makers.
Don’t miss our Rapid Demo session—every attendee stops by your table!
Learn more 👉 tinyurl.com/2zb335h3
🚨 Sponsors Wanted! 🚨
Network with government leaders from across the U.S. and connect directly with contact center decision-makers.
Don’t miss our Rapid Demo session—every attendee stops by your table for a personal intro.
Learn more 👉 tinyurl.com/2zb335h3
Network with government leaders from across the U.S. and connect directly with contact center decision-makers.
Don’t miss our Rapid Demo session—every attendee stops by your table for a personal intro.
Learn more 👉 tinyurl.com/2zb335h3
June 9, 2025 at 5:38 PM
🚨 Sponsors Wanted! 🚨
Network with government leaders from across the U.S. and connect directly with contact center decision-makers.
Don’t miss our Rapid Demo session—every attendee stops by your table for a personal intro.
Learn more 👉 tinyurl.com/2zb335h3
Network with government leaders from across the U.S. and connect directly with contact center decision-makers.
Don’t miss our Rapid Demo session—every attendee stops by your table for a personal intro.
Learn more 👉 tinyurl.com/2zb335h3
Thinking of Dee Crayton today, past president of the AGCCP. Dee was a wonderful leader, mentor, friend and original founder of the AGCCP. We'll present our annual Award of Excellence in her honor at the 2025 conference in Point Clear, AL, Nov 10-13:
tinyurl.com/3ena2kns
tinyurl.com/3ena2kns
April 8, 2025 at 5:41 PM
Thinking of Dee Crayton today, past president of the AGCCP. Dee was a wonderful leader, mentor, friend and original founder of the AGCCP. We'll present our annual Award of Excellence in her honor at the 2025 conference in Point Clear, AL, Nov 10-13:
tinyurl.com/3ena2kns
tinyurl.com/3ena2kns
Last chance! Sign up now and join us at 1pm.
Explore how innovative solutions can transform public sector services and how technology can harmonize operations, reduce costs, and enhance the citizen experience. Register here: tinyurl.com/mpkkt8pb
Explore how innovative solutions can transform public sector services and how technology can harmonize operations, reduce costs, and enhance the citizen experience. Register here: tinyurl.com/mpkkt8pb
Orchestrating Government Efficiencies - Events - Association of Government Contact Center Professionals
Join us March 26, 2025 at 1:00PM ET / 12:00 CT as we discuss how innovative solutions can transform public sector services using technology to harmonize operations, reduce costs, and enhance the citiz...
tinyurl.com
March 26, 2025 at 2:52 PM
Last chance! Sign up now and join us at 1pm.
Explore how innovative solutions can transform public sector services and how technology can harmonize operations, reduce costs, and enhance the citizen experience. Register here: tinyurl.com/mpkkt8pb
Explore how innovative solutions can transform public sector services and how technology can harmonize operations, reduce costs, and enhance the citizen experience. Register here: tinyurl.com/mpkkt8pb
Please join us Wed, Mar 26!
Explore how innovative solutions can transform public sector services and how technology can harmonize operations, reduce costs, and enhance the citizen experience. Register here to join us March 26: tinyurl.com/mpkkt8pb
Explore how innovative solutions can transform public sector services and how technology can harmonize operations, reduce costs, and enhance the citizen experience. Register here to join us March 26: tinyurl.com/mpkkt8pb
Orchestrating Government Efficiencies - Events - Association of Government Contact Center Professionals
Join us March 26, 2025 at 1:00PM ET / 12:00 CT as we discuss how innovative solutions can transform public sector services using technology to harmonize operations, reduce costs, and enhance the citiz...
tinyurl.com
March 24, 2025 at 5:03 PM
Please join us Wed, Mar 26!
Explore how innovative solutions can transform public sector services and how technology can harmonize operations, reduce costs, and enhance the citizen experience. Register here to join us March 26: tinyurl.com/mpkkt8pb
Explore how innovative solutions can transform public sector services and how technology can harmonize operations, reduce costs, and enhance the citizen experience. Register here to join us March 26: tinyurl.com/mpkkt8pb
♫ How technology can help you strike the right chord!
Explore how innovative solutions can transform public sector services and how technology can harmonize operations, reduce costs, and enhance the citizen experience. Register here to join us March 26: tinyurl.com/mpkkt8pb
Explore how innovative solutions can transform public sector services and how technology can harmonize operations, reduce costs, and enhance the citizen experience. Register here to join us March 26: tinyurl.com/mpkkt8pb
March 21, 2025 at 5:16 PM
♫ How technology can help you strike the right chord!
Explore how innovative solutions can transform public sector services and how technology can harmonize operations, reduce costs, and enhance the citizen experience. Register here to join us March 26: tinyurl.com/mpkkt8pb
Explore how innovative solutions can transform public sector services and how technology can harmonize operations, reduce costs, and enhance the citizen experience. Register here to join us March 26: tinyurl.com/mpkkt8pb
♫ How technology can help you strike the right chord!
Explore how innovative solutions can transform public sector services and how technology can harmonize operations, reduce costs, and enhance the citizen experience. Register here to join us March 26: tinyurl.com/mpkkt8pb
Explore how innovative solutions can transform public sector services and how technology can harmonize operations, reduce costs, and enhance the citizen experience. Register here to join us March 26: tinyurl.com/mpkkt8pb
March 18, 2025 at 3:14 PM
♫ How technology can help you strike the right chord!
Explore how innovative solutions can transform public sector services and how technology can harmonize operations, reduce costs, and enhance the citizen experience. Register here to join us March 26: tinyurl.com/mpkkt8pb
Explore how innovative solutions can transform public sector services and how technology can harmonize operations, reduce costs, and enhance the citizen experience. Register here to join us March 26: tinyurl.com/mpkkt8pb
Happy 311 Day!!! Please take a minute to thank all of the employees who help connect residents, visitors, commuters and businesses to government services.
We appreciate you!
We appreciate you!
March 11, 2025 at 2:44 PM
Happy 311 Day!!! Please take a minute to thank all of the employees who help connect residents, visitors, commuters and businesses to government services.
We appreciate you!
We appreciate you!
Feeling stressed? Here are some great ideas to lift your mood: tinyurl.com/4j5uzz5d
From blah to buoyant, these skills can improve your mood and optimism
Last fall, thousands of people took part in a stress reduction study, learning skills that can improve mood and reduce anxiety. The results are in: Here's what they show.
tinyurl.com
March 4, 2025 at 6:57 PM
Feeling stressed? Here are some great ideas to lift your mood: tinyurl.com/4j5uzz5d
♫ Orchestrating Government Efficiencies
How technology can help you strike the right chord!
Explore how innovative solutions can transform public sector services and how technology can harmonize operations, reduce costs, and enhance the citizen experience. Register here: tinyurl.com/mpkkt8pb
How technology can help you strike the right chord!
Explore how innovative solutions can transform public sector services and how technology can harmonize operations, reduce costs, and enhance the citizen experience. Register here: tinyurl.com/mpkkt8pb
March 3, 2025 at 5:01 PM
♫ Orchestrating Government Efficiencies
How technology can help you strike the right chord!
Explore how innovative solutions can transform public sector services and how technology can harmonize operations, reduce costs, and enhance the citizen experience. Register here: tinyurl.com/mpkkt8pb
How technology can help you strike the right chord!
Explore how innovative solutions can transform public sector services and how technology can harmonize operations, reduce costs, and enhance the citizen experience. Register here: tinyurl.com/mpkkt8pb