We can now define the data #Copilot uses to generate #CaseSummaries in #D365 #CustomerService, including #CustomColumns and #tables! This helps your CSR's quickly understand case details without sifting through case data manually!
📺 youtu.be/MemhkezgMcQ
✍️ d365goddess.com/configurable...
#AI
📺 youtu.be/MemhkezgMcQ
✍️ d365goddess.com/configurable...
#AI
Configurable Copilot Case Summaries for D365 Customer Service
YouTube video by D365 Goddess
youtu.be
January 14, 2025 at 2:11 PM
We can now define the data #Copilot uses to generate #CaseSummaries in #D365 #CustomerService, including #CustomColumns and #tables! This helps your CSR's quickly understand case details without sifting through case data manually!
📺 youtu.be/MemhkezgMcQ
✍️ d365goddess.com/configurable...
#AI
📺 youtu.be/MemhkezgMcQ
✍️ d365goddess.com/configurable...
#AI