Learn how to provide excellent customer service as a freelancer, with tips on communication, handling complaints, and building client loyalty.

It’s an act of servitude, I’ve learned, through my recent experience as a would-be buyer who has been ignored.

Clients are paying us to help them make sense of financial events.  Here are some ideas on how to do it. (By Kimberly Foss)

Create Lasting Client Connections With Resell Rights: The Coffee on Me Toolkit for Entrepreneurs and Small Business Owners

Criteo revises retail media outlook amid client changes, highlighting industry shifts while maintaining strong financial position despite headwinds.

Mastering B2B Sales: Proven Strategies, Effective Training, and Essential Tools for Success

Learn how to create a winning communication strategy as a virtual assistant, build strong client relationships, and achieve success.

Data and insights from the Department of Labor’s Women’s Bureau can help advisors better understand and serve female clients.

Here’s how I’ve helped my clients who've faced this unexpected challenge take the first steps toward financial stability.

In today's competitive landscape, simply having a great product or service isn't enough. The most successful businesses and professionals understand that relationships are the bedrock of lasting success. This is where Emotional Intelligence (EQ) steps in as a game-changer. Beyond charm or aggressive tactics, applying EQ allows you to deeply understand customer needs, navigate their concerns, and forge genuine connections that transform one-off transactions into enduring partnerships. Let's explore how cultivating emotional intelligence can dramatically boost your sales and elevate your client relations. What is Emotional Intelligence (EQ) in Sales and Client Relations?