🎙️ In the latest Primary Focus episode, we meet Kris Arts—a Dutch practice assistant and, in my view, the secret sauce of primary care.

Practice assistants don’t just answer phones—they triage, counsel, vaccinate & more, applying their training in empathy and de-escalation.

🎧 www.primaryfocus.ca

🎧 Just dropped: my first-ever audio documentary! I went to the Netherlands to learn how 99% of people get access to primary care—and how we might bring some of those lessons home to Canada 🇳🇱🇨🇦

Listen to Primary Focus wherever you get your podcasts
www.primaryfocus.ca

Here's a small taste ⬇️🎙️

What if we designed primary care around Indigenous people — not just added them to a system built for someone else?

In Episode 2 of Primary Focus, Dr. Mandy Buss shares a vision for care grounded in Indigenous ways of knowing and healing.

🎥👇

Listen to the full episode: www.primaryfocus.ca

How does your primary care measure up?

Take the new OurCare survey to help shape a better system. It takes 10–15 mins and your responses are confidential.

📝 www.ourcare.ca/survey
📣 Please share—we want to hear from everyone in Canada.

So grateful to partner with @cmadocs.bsky.social on this!

On this Doctors Day, I’m sharing a short clip from my conversation with Dr. Mandy Buss — a powerful voice in Indigenous health — about what that gap means and how we can start to close it.

Hear more of our conversation on the 2nd episode of Primary Focus

www.primaryfocus.ca

Here’s a taste. (And yes, I do think the federal government needs to be held to account for its role in healthcare. I hope you do that at the ballot box on Monday.)

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📬 And if you’re a real fan: sign up for our free newsletter. primaryfocus.substack.com

How is it that 6.5M people in Canada don’t have access to primary care?

This has to be a federal election issue.

Ask your local candidates: What’s the plan?

Watch the full video to understand how we got here—and what we can do about it.

www.youtube.com/watch?v=tIAy...