Sophie Dennis
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sophiedennis.bsky.social
Sophie Dennis
@sophiedennis.bsky.social
Head of User-Centred Design & Product @MadeTech. ex @ukhsa @nhsdigital @cxpartners @dwpdigital. Devon exile in Yorkshire. #sophiesthatux she/her
This sounds a good plan. Def get off arse and book assistance esp at Euston for changing trains. You don’t want to be stressing about missing connections.

Do you know anyone locally who can mount a rescue if you need it?
November 13, 2025 at 7:47 PM
I think this is one of those times to deep breath, embrace the “I have a disability”, and ask everyone involved for help
November 13, 2025 at 2:14 PM
Book assistance at the stations? Someone to help with bags etc… Do you have a sunflower lanyard?
November 13, 2025 at 2:12 PM
Heck I felt all the frustration with the first part. All The Flashbacks to so many order projects. Good luck with it.

UX Scotland: do it cos you get a free ticket to a great conference, and will have a blast. Do it cos it’ll be fun.
November 7, 2025 at 3:04 PM
It may be b*ll*cks but I find the Jointace Gel good for sore joints. It’s not an instant thing
October 31, 2025 at 3:54 PM
I can dig out some healthcare examples tomorrow and DM you. I’ve done a few different things to show this kind of stuff.
October 30, 2025 at 10:10 PM
Are you trying to show the (negative) impact on the user experience of the gov response being fragmented across many teams/orgs? I’ve used variations of an ecosystem map to show that kind of thing in the past
October 30, 2025 at 9:35 PM