Professor Nicola Burgess
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profnicolaburgess.bsky.social
Professor Nicola Burgess
@profnicolaburgess.bsky.social
Academic, interested in process improvement, leadership, operations management in healthcare settings. Motivated to bridge research and practice. Believes in research for public good
Reposted by Professor Nicola Burgess
How do we think about healthcare improvement and implement systems of improvement across large scale systems? #healthcare #york2025 @uoysbs.bsky.social
July 3, 2025 at 10:37 AM
How can we foster stronger trust between hospital leaders and regulators? 🤔 Our new paper explores the power of an explicit "psychological contract" & argues for a learning-focused approach to drive improvement. Read more: bit.ly/4cu0VT4 #regulation #trust #improvement
<em>Public Administration Review</em> | ASPA Journal | Wiley Online Library
Hierarchical relationships between government regulators and public services providers often lead to dysfunctional behaviors that negatively impact service delivery. Meta-regulation encompassing cont...
bit.ly
April 15, 2025 at 9:32 AM