Picker
@pickereurope.bsky.social
We design and deliver original health and social care research. Our rigorous experience surveys advance thinking and policy around #PersonCentredCare, with the end goal of improving #PatientExperience.
For more than 1 in 4 of us in the #UK, our homes could be making us ill because we have issues like damp, cold and mould.
We shouldn't have to wear a hazmat suit to stay warm and healthy in our homes.
That's why we're joining @healthequals.bsky.social in calling for a real solution: bit.ly/3LqMOo9
We shouldn't have to wear a hazmat suit to stay warm and healthy in our homes.
That's why we're joining @healthequals.bsky.social in calling for a real solution: bit.ly/3LqMOo9
November 7, 2025 at 1:16 PM
For more than 1 in 4 of us in the #UK, our homes could be making us ill because we have issues like damp, cold and mould.
We shouldn't have to wear a hazmat suit to stay warm and healthy in our homes.
That's why we're joining @healthequals.bsky.social in calling for a real solution: bit.ly/3LqMOo9
We shouldn't have to wear a hazmat suit to stay warm and healthy in our homes.
That's why we're joining @healthequals.bsky.social in calling for a real solution: bit.ly/3LqMOo9
But only 57% always had somewhere private to talk to staff (up from 50%), which is still far from where we need to be.
Read the full release: bit.ly/U1624
#PatientVoice #NHS #CancerCare #U16CPES #ChildrenAndYoungPeople #CancerServices #PickerResearch
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Read the full release: bit.ly/U1624
#PatientVoice #NHS #CancerCare #U16CPES #ChildrenAndYoungPeople #CancerServices #PickerResearch
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November 6, 2025 at 3:47 PM
But only 57% always had somewhere private to talk to staff (up from 50%), which is still far from where we need to be.
Read the full release: bit.ly/U1624
#PatientVoice #NHS #CancerCare #U16CPES #ChildrenAndYoungPeople #CancerServices #PickerResearch
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Read the full release: bit.ly/U1624
#PatientVoice #NHS #CancerCare #U16CPES #ChildrenAndYoungPeople #CancerServices #PickerResearch
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We’ve published ‘Learning from the Best – celebrating patient experience innovations to help deliver the 10 Year Plan’, which maps the #PEN25 Awards winners to the Plan’s key chapters, and now includes direct links to the project presentations for easy learning: bit.ly/PEN10YearPlan.
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October 29, 2025 at 11:43 AM
We’ve published ‘Learning from the Best – celebrating patient experience innovations to help deliver the 10 Year Plan’, which maps the #PEN25 Awards winners to the Plan’s key chapters, and now includes direct links to the project presentations for easy learning: bit.ly/PEN10YearPlan.
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Our research examines how demographics, information access, and patient involvement in treatment decisions affect quality of life in people with #leukaemia.
Lead author Professor Sam Salek presented on behalf of Picker and our research partners.
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Lead author Professor Sam Salek presented on behalf of Picker and our research partners.
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October 27, 2025 at 3:09 PM
Our research examines how demographics, information access, and patient involvement in treatment decisions affect quality of life in people with #leukaemia.
Lead author Professor Sam Salek presented on behalf of Picker and our research partners.
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Lead author Professor Sam Salek presented on behalf of Picker and our research partners.
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You can learn more about this project, and other examples of patient experience excellence and innovation, in the #PEN25 Book of Best Practice and our ‘Learning from the Best: Patient Experience and the NHS 10 Year Plan’ publication:
🔗 bit.ly/PENBoBP
🔗 bit.ly/PEN10YearPlan
#PersonCentredCare
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🔗 bit.ly/PENBoBP
🔗 bit.ly/PEN10YearPlan
#PersonCentredCare
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October 24, 2025 at 8:35 AM
You can learn more about this project, and other examples of patient experience excellence and innovation, in the #PEN25 Book of Best Practice and our ‘Learning from the Best: Patient Experience and the NHS 10 Year Plan’ publication:
🔗 bit.ly/PENBoBP
🔗 bit.ly/PEN10YearPlan
#PersonCentredCare
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🔗 bit.ly/PENBoBP
🔗 bit.ly/PEN10YearPlan
#PersonCentredCare
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Have you been diagnosed with glaucoma? We’re inviting #UK adults aged 18+ with #glaucoma to take part in a one-hour online interview about their care. Your feedback will help shape future #glaucomaservices.
For more information, visit: bit.ly/Glaucoma25
To register, visit: bit.ly/Glaucoma25Register
For more information, visit: bit.ly/Glaucoma25
To register, visit: bit.ly/Glaucoma25Register
October 22, 2025 at 2:41 PM
Have you been diagnosed with glaucoma? We’re inviting #UK adults aged 18+ with #glaucoma to take part in a one-hour online interview about their care. Your feedback will help shape future #glaucomaservices.
For more information, visit: bit.ly/Glaucoma25
To register, visit: bit.ly/Glaucoma25Register
For more information, visit: bit.ly/Glaucoma25
To register, visit: bit.ly/Glaucoma25Register
We’re proud to join the @healthequals.bsky.social coalition to support action on the building blocks of health to help #MakeHealthEqual in the UK: healthequals.org.uk.
#HealthEquals #HealthForAll #HealthyLives #PublicHealth #HealthEquity #EqualAccess #HealthyCommunities #PickerPartnerships
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#HealthEquals #HealthForAll #HealthyLives #PublicHealth #HealthEquity #EqualAccess #HealthyCommunities #PickerPartnerships
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October 16, 2025 at 12:59 PM
We’re proud to join the @healthequals.bsky.social coalition to support action on the building blocks of health to help #MakeHealthEqual in the UK: healthequals.org.uk.
#HealthEquals #HealthForAll #HealthyLives #PublicHealth #HealthEquity #EqualAccess #HealthyCommunities #PickerPartnerships
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#HealthEquals #HealthForAll #HealthyLives #PublicHealth #HealthEquity #EqualAccess #HealthyCommunities #PickerPartnerships
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Remember, our webinar with #AmazonBusiness on person centred procurement is 23rd October at 12:30pm.
Learn how smarter procurement improves #carequality, boosts efficiency, and restores time to health and care staff.
Register here: bit.ly/PCPWebinar25
@pen-news.bsky.social
#PersonCentredCare
Learn how smarter procurement improves #carequality, boosts efficiency, and restores time to health and care staff.
Register here: bit.ly/PCPWebinar25
@pen-news.bsky.social
#PersonCentredCare
October 15, 2025 at 8:30 AM
Remember, our webinar with #AmazonBusiness on person centred procurement is 23rd October at 12:30pm.
Learn how smarter procurement improves #carequality, boosts efficiency, and restores time to health and care staff.
Register here: bit.ly/PCPWebinar25
@pen-news.bsky.social
#PersonCentredCare
Learn how smarter procurement improves #carequality, boosts efficiency, and restores time to health and care staff.
Register here: bit.ly/PCPWebinar25
@pen-news.bsky.social
#PersonCentredCare
This month, we’re delighted to welcome four new members to our Board of Trustees. Their appointments reflect our commitment to embed the voice of patients, service users, and families at every level of decision-making.
Read more: bit.ly/PickerTrustees2025
#PersonCentredCare #HealthLeadership
Read more: bit.ly/PickerTrustees2025
#PersonCentredCare #HealthLeadership
October 14, 2025 at 11:27 AM
This month, we’re delighted to welcome four new members to our Board of Trustees. Their appointments reflect our commitment to embed the voice of patients, service users, and families at every level of decision-making.
Read more: bit.ly/PickerTrustees2025
#PersonCentredCare #HealthLeadership
Read more: bit.ly/PickerTrustees2025
#PersonCentredCare #HealthLeadership
Today, we’ve published ‘Learning from the Best – celebrating patient experience innovations to help deliver the 10 Year Plan’, which maps the #PEN25 Awards winners to the Plan’s key chapters, and provides scalable examples of progress.
Read the publication: bit.ly/PEN10YearPlan
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Read the publication: bit.ly/PEN10YearPlan
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October 9, 2025 at 9:13 AM
Today, we’ve published ‘Learning from the Best – celebrating patient experience innovations to help deliver the 10 Year Plan’, which maps the #PEN25 Awards winners to the Plan’s key chapters, and provides scalable examples of progress.
Read the publication: bit.ly/PEN10YearPlan
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Read the publication: bit.ly/PEN10YearPlan
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On 2 Oct at the @unibirmingham.bsky.social, we celebrated a shared truth: care is more than treatment. Southern Health & Social Care Trust won #PEN25 for 'Seasons of Life' — a powerful initiative reframing grief as a journey of connection and identity: bit.ly/SHPEN25.
October 7, 2025 at 3:51 PM
On 2 Oct at the @unibirmingham.bsky.social, we celebrated a shared truth: care is more than treatment. Southern Health & Social Care Trust won #PEN25 for 'Seasons of Life' — a powerful initiative reframing grief as a journey of connection and identity: bit.ly/SHPEN25.
Congratulations to our overall winner of the 2025 PEN Awards!
We’re delighted that this year’s overall winner is Southern Health and Social Care Trust, recognised for their ‘Seasons of Life’ initiative.
#PEN25 #PXInnovators #PersonCentredCare #PatientExperience #HealthAwards #AmazonBusiness
We’re delighted that this year’s overall winner is Southern Health and Social Care Trust, recognised for their ‘Seasons of Life’ initiative.
#PEN25 #PXInnovators #PersonCentredCare #PatientExperience #HealthAwards #AmazonBusiness
October 3, 2025 at 8:34 AM
Congratulations to our overall winner of the 2025 PEN Awards!
We’re delighted that this year’s overall winner is Southern Health and Social Care Trust, recognised for their ‘Seasons of Life’ initiative.
#PEN25 #PXInnovators #PersonCentredCare #PatientExperience #HealthAwards #AmazonBusiness
We’re delighted that this year’s overall winner is Southern Health and Social Care Trust, recognised for their ‘Seasons of Life’ initiative.
#PEN25 #PXInnovators #PersonCentredCare #PatientExperience #HealthAwards #AmazonBusiness
We’re back for the afternoon sessions of the Picker Experience Network Awards with more winners to be revealed. The energy and inspiration today have been outstanding!
#PEN25
#PersonCentredCare #PatientExperience
#HealthAwards
#PEN25
#PersonCentredCare #PatientExperience
#HealthAwards
October 2, 2025 at 1:39 PM
We’re back for the afternoon sessions of the Picker Experience Network Awards with more winners to be revealed. The energy and inspiration today have been outstanding!
#PEN25
#PersonCentredCare #PatientExperience
#HealthAwards
#PEN25
#PersonCentredCare #PatientExperience
#HealthAwards
From its humble beginnings in 2018, to raising over £750,000, to becoming the first UK ICU garden to offer fresh air therapy during the pandemic — this space has transformed the experiences of more than 5,000 patients, families, and staff.
#PEN25 #PXInnovators #PersonCentredCare
#PEN25 #PXInnovators #PersonCentredCare
October 2, 2025 at 1:15 PM
From its humble beginnings in 2018, to raising over £750,000, to becoming the first UK ICU garden to offer fresh air therapy during the pandemic — this space has transformed the experiences of more than 5,000 patients, families, and staff.
#PEN25 #PXInnovators #PersonCentredCare
#PEN25 #PXInnovators #PersonCentredCare
Freya Williams, one of today’s inspiring keynote speakers and a paediatric nurse, shared the realities of living with Ehlers Danlos syndrome (EDS), and how her lived experience has helped others.
#PEN25 #PXInnovators #EhlersDanlosSyndrome #PersonCentredCare #PatientExperience #HealthAwards
#PEN25 #PXInnovators #EhlersDanlosSyndrome #PersonCentredCare #PatientExperience #HealthAwards
October 2, 2025 at 11:14 AM
Freya Williams, one of today’s inspiring keynote speakers and a paediatric nurse, shared the realities of living with Ehlers Danlos syndrome (EDS), and how her lived experience has helped others.
#PEN25 #PXInnovators #EhlersDanlosSyndrome #PersonCentredCare #PatientExperience #HealthAwards
#PEN25 #PXInnovators #EhlersDanlosSyndrome #PersonCentredCare #PatientExperience #HealthAwards
We’ll carry you along with us and share updates and highlights throughout the day.
Picker Experience Network
University of Birmingham
#PEN25 #PXInnovators #PersonCentredCare #PatientExperience #HealthAwards #AmazonBusiness
Picker Experience Network
University of Birmingham
#PEN25 #PXInnovators #PersonCentredCare #PatientExperience #HealthAwards #AmazonBusiness
October 2, 2025 at 8:39 AM
We’ll carry you along with us and share updates and highlights throughout the day.
Picker Experience Network
University of Birmingham
#PEN25 #PXInnovators #PersonCentredCare #PatientExperience #HealthAwards #AmazonBusiness
Picker Experience Network
University of Birmingham
#PEN25 #PXInnovators #PersonCentredCare #PatientExperience #HealthAwards #AmazonBusiness
Do you work on the frontline in urgent or emergency care in England? We want to hear from you.
Your feedback will help shape the 2026 Urgent and Emergency Care Survey, part of the #NHS Patient Survey Programme.
Learn more: bit.ly/UEC26
#UrgentCare #EmergencyCare #FrontlineStaff #Survey
Your feedback will help shape the 2026 Urgent and Emergency Care Survey, part of the #NHS Patient Survey Programme.
Learn more: bit.ly/UEC26
#UrgentCare #EmergencyCare #FrontlineStaff #Survey
September 30, 2025 at 3:30 PM
Do you work on the frontline in urgent or emergency care in England? We want to hear from you.
Your feedback will help shape the 2026 Urgent and Emergency Care Survey, part of the #NHS Patient Survey Programme.
Learn more: bit.ly/UEC26
#UrgentCare #EmergencyCare #FrontlineStaff #Survey
Your feedback will help shape the 2026 Urgent and Emergency Care Survey, part of the #NHS Patient Survey Programme.
Learn more: bit.ly/UEC26
#UrgentCare #EmergencyCare #FrontlineStaff #Survey
Our newly published study, led by Dr Petros Perros (@newcastleuni.bsky.social) with our very own co-authors @ajpoots-phd.bsky.social, @amytallett.bsky.social and Harriet Hay, reveals important gaps in how people understand and manage #hypothyroidism.
Find out more: bit.ly/FrontiersSept25
Find out more: bit.ly/FrontiersSept25
September 25, 2025 at 1:43 PM
Our newly published study, led by Dr Petros Perros (@newcastleuni.bsky.social) with our very own co-authors @ajpoots-phd.bsky.social, @amytallett.bsky.social and Harriet Hay, reveals important gaps in how people understand and manage #hypothyroidism.
Find out more: bit.ly/FrontiersSept25
Find out more: bit.ly/FrontiersSept25
Next Thursday, 2nd October, the Picker Experience Network Awards at @unibirmingham.bsky.social will bring together health and care leaders to share learning and recognise those making a difference for patients, families, and staff.
Book your place: bit.ly/PENAwardsTickets.
#PEN25 #Picker
Book your place: bit.ly/PENAwardsTickets.
#PEN25 #Picker
September 24, 2025 at 8:24 AM
Next Thursday, 2nd October, the Picker Experience Network Awards at @unibirmingham.bsky.social will bring together health and care leaders to share learning and recognise those making a difference for patients, families, and staff.
Book your place: bit.ly/PENAwardsTickets.
#PEN25 #Picker
Book your place: bit.ly/PENAwardsTickets.
#PEN25 #Picker
Please note the new date for our webinar with #AmazonBusiness on person centred procurement: 23rd October, at 12:30pm.
Learn how smarter procurement improves #carequality, boosts efficiency, and restores time to health and care staff.
Register here: bit.ly/PCPWebinar25
#PersonCentredCare
Learn how smarter procurement improves #carequality, boosts efficiency, and restores time to health and care staff.
Register here: bit.ly/PCPWebinar25
#PersonCentredCare
September 23, 2025 at 9:09 AM
Please note the new date for our webinar with #AmazonBusiness on person centred procurement: 23rd October, at 12:30pm.
Learn how smarter procurement improves #carequality, boosts efficiency, and restores time to health and care staff.
Register here: bit.ly/PCPWebinar25
#PersonCentredCare
Learn how smarter procurement improves #carequality, boosts efficiency, and restores time to health and care staff.
Register here: bit.ly/PCPWebinar25
#PersonCentredCare
Good facilitation in healthcare isn’t about having all the answers. It’s about helping patients, staff, and carers find them together.
Our one-day course gives you the chance to practice those skills, learn from experienced facilitators, and grow your confidence.
Join us: bit.ly/4f1l0le.
Our one-day course gives you the chance to practice those skills, learn from experienced facilitators, and grow your confidence.
Join us: bit.ly/4f1l0le.
September 19, 2025 at 11:58 AM
Good facilitation in healthcare isn’t about having all the answers. It’s about helping patients, staff, and carers find them together.
Our one-day course gives you the chance to practice those skills, learn from experienced facilitators, and grow your confidence.
Join us: bit.ly/4f1l0le.
Our one-day course gives you the chance to practice those skills, learn from experienced facilitators, and grow your confidence.
Join us: bit.ly/4f1l0le.
What does it really feel like to be a patient in today’s #NHS?
The 2024 #AdultInpatientSurvey, coordinated by us for the #CareQualityCommission (CQC), gives us the answers. It paints a picture of both progress and hard truths.
Read the full blog here: bit.ly/IP24Blog
The 2024 #AdultInpatientSurvey, coordinated by us for the #CareQualityCommission (CQC), gives us the answers. It paints a picture of both progress and hard truths.
Read the full blog here: bit.ly/IP24Blog
September 19, 2025 at 8:22 AM
What does it really feel like to be a patient in today’s #NHS?
The 2024 #AdultInpatientSurvey, coordinated by us for the #CareQualityCommission (CQC), gives us the answers. It paints a picture of both progress and hard truths.
Read the full blog here: bit.ly/IP24Blog
The 2024 #AdultInpatientSurvey, coordinated by us for the #CareQualityCommission (CQC), gives us the answers. It paints a picture of both progress and hard truths.
Read the full blog here: bit.ly/IP24Blog
Great to see our COO, Phillip Stylianides currently representing @pickereurope.bsky.social at the #PXCongress in #Jakarta, #Indonesia. In his session today, Phil explained how healthcare leaders can look past surface-level metrics to find insights that improve patient and staff experiences.
September 18, 2025 at 2:41 PM
Great to see our COO, Phillip Stylianides currently representing @pickereurope.bsky.social at the #PXCongress in #Jakarta, #Indonesia. In his session today, Phil explained how healthcare leaders can look past surface-level metrics to find insights that improve patient and staff experiences.
In their new opinion piece for the @bmj.com, @chrisgrahamuk.bsky.social and @acoulter.bsky.social argue that patient voice is important for quality improvement – but that #NHS patients need support to ensure that their voices are heard and listened to.
Read the full piece: bit.ly/BMJSept25
Read the full piece: bit.ly/BMJSept25
September 18, 2025 at 12:05 PM
In their new opinion piece for the @bmj.com, @chrisgrahamuk.bsky.social and @acoulter.bsky.social argue that patient voice is important for quality improvement – but that #NHS patients need support to ensure that their voices are heard and listened to.
Read the full piece: bit.ly/BMJSept25
Read the full piece: bit.ly/BMJSept25