Trump is busy destroying that uniqueness.

Monzo you literally lost 3 new customers who would have signed up today, by being harder to get in touch with than high street banks to answer a simple question.

Being impossible to contact is a huge red flag.

Probably doesn't matter as it seems there's nobody there to answer once you're through the maze of options.

And no human gets back to you on their in-app chat (waiting 24h so far).

This is worse customer service than the high street bank my parents are trying to switch away from.

I’m not falling for that. The one with the egg isn’t a real chicken! 😉

If anything, it *teaches* them that 'their' can be used to refer to somebody when you don't yet know their gender.

Incredible memories! Loved it :D

It wouldn't store your content (other than in the browser cache for that one user) and it might give the user a rephrased version of your content if they've asked for it to be simplified or explained. But again, only for that one user, and never sent anywhere away from their device.

Ooh I'll share this with my team making AI features for Firefox. Thanks Remy!

(Also hello! Long time no see 👋 we've moved back to Brighton after years away)

This is the kind of thing I’m working on at Mozilla, but from a UX perspective.

I’ll share this with the engineering team. 👍

It's bad. You're being assimilated!

Hello Jeremy 👋 Any upcoming gigs for the new album? Been
listening today.

And we're back living in Brighton so it'd be nice to see you!