Nief
@nief.bsky.social
(No Longer) Gin Powered, (Still) Sleep Deprived and (Always) Perpetually Confused.
Yeah - I think that's pretty much it, which is why I didn't respond with anything a little more.. energetic.
I was rather worked up over it at first as well, but I have enough to be legitimately upset at right now without needing to add this to it.
I was rather worked up over it at first as well, but I have enough to be legitimately upset at right now without needing to add this to it.
November 14, 2025 at 2:22 AM
Yeah - I think that's pretty much it, which is why I didn't respond with anything a little more.. energetic.
I was rather worked up over it at first as well, but I have enough to be legitimately upset at right now without needing to add this to it.
I was rather worked up over it at first as well, but I have enough to be legitimately upset at right now without needing to add this to it.
I did briefly consider wandering over to his desk and introducing his face to his keyboard, But that would have just proved they guy right as far as I’m concerned.
November 14, 2025 at 12:10 AM
I did briefly consider wandering over to his desk and introducing his face to his keyboard, But that would have just proved they guy right as far as I’m concerned.
Some days, This entire fucking shitshow can just get in the bin
November 13, 2025 at 9:50 AM
Some days, This entire fucking shitshow can just get in the bin
It's difficult to type with one of your hands alternately numb, on fire or feeling like its about to burst.
November 13, 2025 at 2:14 AM
It's difficult to type with one of your hands alternately numb, on fire or feeling like its about to burst.
But I’m only a lowly support minion, I couldnt possibly be across what is happening with the customer!
November 13, 2025 at 1:33 AM
But I’m only a lowly support minion, I couldnt possibly be across what is happening with the customer!
This, This right here is why people flip the fuck out.
November 13, 2025 at 1:29 AM
This, This right here is why people flip the fuck out.
“But we thought they might be a churn risk!”
“So you decided to give them incorrect information and tell them support told you!? Without telling support!!?”
Fuck.
“So you decided to give them incorrect information and tell them support told you!? Without telling support!!?”
Fuck.
November 13, 2025 at 1:27 AM
“But we thought they might be a churn risk!”
“So you decided to give them incorrect information and tell them support told you!? Without telling support!!?”
Fuck.
“So you decided to give them incorrect information and tell them support told you!? Without telling support!!?”
Fuck.
Never mind the fact that I've been in regular contact with this user for months in regards to these issues and there's a whole load of context you dont have just from reading one single request, No... You're so clever you can tell exactly what's going on right away just be reading 2 sentences!
November 12, 2025 at 11:44 PM
Never mind the fact that I've been in regular contact with this user for months in regards to these issues and there's a whole load of context you dont have just from reading one single request, No... You're so clever you can tell exactly what's going on right away just be reading 2 sentences!
Me: I Fucking What Now ?
Not only did I NOT request anyone reach out to the customer, but the directions given by CSM are completely fucking irrelevant and don't provide the info customer after.
Why Support Staff flip out - Because everyone else in the company seems to think we cant do our jobs.
Not only did I NOT request anyone reach out to the customer, but the directions given by CSM are completely fucking irrelevant and don't provide the info customer after.
Why Support Staff flip out - Because everyone else in the company seems to think we cant do our jobs.
November 12, 2025 at 11:41 PM
Me: I Fucking What Now ?
Not only did I NOT request anyone reach out to the customer, but the directions given by CSM are completely fucking irrelevant and don't provide the info customer after.
Why Support Staff flip out - Because everyone else in the company seems to think we cant do our jobs.
Not only did I NOT request anyone reach out to the customer, but the directions given by CSM are completely fucking irrelevant and don't provide the info customer after.
Why Support Staff flip out - Because everyone else in the company seems to think we cant do our jobs.
Remember people, AI isn't to blame, It's just a few 'bad actors' that are making it seem like the IT Revolution we're banking on occurring isn't in fact, a good idea.
November 10, 2025 at 9:36 AM
Remember people, AI isn't to blame, It's just a few 'bad actors' that are making it seem like the IT Revolution we're banking on occurring isn't in fact, a good idea.