Newegg Service
@neweggservice.bsky.social
The Official Customer Support for Newegg. For urgent matters, please contact our CS team at 800-390-1119 or
https://kb.newegg.com/contact-us
https://kb.newegg.com/contact-us
Glad to hear! Our DM's are always open if any assistance may be needed 🙂
November 19, 2025 at 7:56 PM
Glad to hear! Our DM's are always open if any assistance may be needed 🙂
Hi @sasuraiger.bsky.social, sorry to hear about this issue. When you have a moment, please DM us your order number so we can take a closer look. Thank you!
November 19, 2025 at 7:48 PM
Hi @sasuraiger.bsky.social, sorry to hear about this issue. When you have a moment, please DM us your order number so we can take a closer look. Thank you!
Thanks for bringing this to our attention, @misterdevans.bsky.social ! I've reported this issue to our Marketplace Team.
November 6, 2025 at 8:40 PM
Thanks for bringing this to our attention, @misterdevans.bsky.social ! I've reported this issue to our Marketplace Team.
Hey @xenia.bsky.social ! I'm so sorry to hear what happened to your trade-in. Please DM me your email address, and I'll have our Trade-In Team follow up with you to check what happened
October 24, 2025 at 3:59 PM
Hey @xenia.bsky.social ! I'm so sorry to hear what happened to your trade-in. Please DM me your email address, and I'll have our Trade-In Team follow up with you to check what happened
Sorry for the late reply @azulity.bsky.social ! We currently have the ASRock model in stock on our CAD site if you’d like to take a look
www.newegg.ca/asrock-phant...
www.newegg.ca/asrock-phant...
September 11, 2025 at 9:35 PM
Sorry for the late reply @azulity.bsky.social ! We currently have the ASRock model in stock on our CAD site if you’d like to take a look
www.newegg.ca/asrock-phant...
www.newegg.ca/asrock-phant...
You're super welcome!
August 29, 2025 at 8:53 PM
You're super welcome!
We don't have exactly around 150 Hz, but for 180 Hz, here are a couple of options that you may like!
www.newegg.com/asrock-phant...
www.newegg.com/samsung-ls24...
www.newegg.com/asrock-phant...
www.newegg.com/samsung-ls24...
August 29, 2025 at 7:51 PM
We don't have exactly around 150 Hz, but for 180 Hz, here are a couple of options that you may like!
www.newegg.com/asrock-phant...
www.newegg.com/samsung-ls24...
www.newegg.com/asrock-phant...
www.newegg.com/samsung-ls24...
Hey @azulity.bsky.social ! Any preferences on the refresh rate (Hz)?
August 29, 2025 at 3:47 PM
Hey @azulity.bsky.social ! Any preferences on the refresh rate (Hz)?
I sincerely apologize about your shipping experience, @atoro.bsky.social ! Can you DM me your order numbers so we can look into this delay and assist you to your best satisfaction?
August 14, 2025 at 1:22 AM
I sincerely apologize about your shipping experience, @atoro.bsky.social ! Can you DM me your order numbers so we can look into this delay and assist you to your best satisfaction?
Hello @celestiphilia.bsky.social ! I'm very sorry about your recent shipping experience with us and understand your frustration. If you can DM us your order number, we’ll see if there’s anything we can do with UPS to help get this sorted sooner.
July 31, 2025 at 12:53 AM
Hello @celestiphilia.bsky.social ! I'm very sorry about your recent shipping experience with us and understand your frustration. If you can DM us your order number, we’ll see if there’s anything we can do with UPS to help get this sorted sooner.
That definitely shouldn’t have happened, and we’re really sorry to hear about this mix-up, @jikissgamer.bsky.social. That’s not how returns are supposed to work. Please DM us your order info, we can review what went wrong and get this fixed for you.
July 29, 2025 at 9:21 PM
That definitely shouldn’t have happened, and we’re really sorry to hear about this mix-up, @jikissgamer.bsky.social. That’s not how returns are supposed to work. Please DM us your order info, we can review what went wrong and get this fixed for you.
No worries, and I understand where you're coming from. We've made big changes to Marketplace in the past and continue to do so going forward. Regardless of who the seller is, counterfeits is one of the top issues that we weigh & take very seriously.
Anyways, hope you have a good Wednesday 😀👍
Anyways, hope you have a good Wednesday 😀👍
July 16, 2025 at 5:24 PM
No worries, and I understand where you're coming from. We've made big changes to Marketplace in the past and continue to do so going forward. Regardless of who the seller is, counterfeits is one of the top issues that we weigh & take very seriously.
Anyways, hope you have a good Wednesday 😀👍
Anyways, hope you have a good Wednesday 😀👍
Thanks for bringing this to our attention @samitsarkar.bsky.social , and am terribly sorry as to how this drive arrived to you. We'll be reporting this packaging issue to Walmart for you
July 16, 2025 at 4:25 PM
Thanks for bringing this to our attention @samitsarkar.bsky.social , and am terribly sorry as to how this drive arrived to you. We'll be reporting this packaging issue to Walmart for you
Hello @geekgrammy.com ! Just jumping in to say that we in fact do screen our Marketplace sellers, including manufacturers like Skytech, Thermaltake and even XFX. If there are any questions or concerns with them, please don't hesitate report them to us, and our Marketplace Team will review. Thanks
July 16, 2025 at 4:11 PM
Hello @geekgrammy.com ! Just jumping in to say that we in fact do screen our Marketplace sellers, including manufacturers like Skytech, Thermaltake and even XFX. If there are any questions or concerns with them, please don't hesitate report them to us, and our Marketplace Team will review. Thanks
Hello @desertp.com ! I sincerely apologize to hear what happened regarding your Super Flower PSU from last year. When you get a chance, please DM me your order number. We & Super Flower would like to resolve this to your best satisfaction.
July 11, 2025 at 1:25 AM
Hello @desertp.com ! I sincerely apologize to hear what happened regarding your Super Flower PSU from last year. When you get a chance, please DM me your order number. We & Super Flower would like to resolve this to your best satisfaction.
You're so welcome!! Let us know how the PC is delivered and set up. Pictures are totally optional but highly recommended 🤞
a close up of a woman 's face with a penguin on the corner
ALT: a close up of a woman 's face with a penguin on the corner
media.tenor.com
July 1, 2025 at 5:08 PM
You're so welcome!! Let us know how the PC is delivered and set up. Pictures are totally optional but highly recommended 🤞
The PC is almost out of stock, but we do have more than 2 left. Sales seem to be slow for today, so there should be enough time for you to place the order later tonight. Reply to me and let me know once you're able to get an order in 🙂
June 27, 2025 at 11:10 PM
The PC is almost out of stock, but we do have more than 2 left. Sales seem to be slow for today, so there should be enough time for you to place the order later tonight. Reply to me and let me know once you're able to get an order in 🙂
Hey Matt! Which PC are you looking at? If you can send me a the item link, I can check if we have enough stock for you before you grab your payment card at home
June 27, 2025 at 10:37 PM
Hey Matt! Which PC are you looking at? If you can send me a the item link, I can check if we have enough stock for you before you grab your payment card at home
Hey Clinton! When you get a chance, can you please reach me via DM regarding this GPU and your order number, so I can look into this for you?
June 27, 2025 at 10:30 PM
Hey Clinton! When you get a chance, can you please reach me via DM regarding this GPU and your order number, so I can look into this for you?
Hey Clinton! I do apologize to hear your experience with your recent GPU purchase with us. When you get a chance, can you please reach me via DM regarding this GPU and your order number?
June 27, 2025 at 10:28 PM
Hey Clinton! I do apologize to hear your experience with your recent GPU purchase with us. When you get a chance, can you please reach me via DM regarding this GPU and your order number?
Thanks for shopping with us!! Which refurbished item did you buy?
June 23, 2025 at 11:57 PM
Thanks for shopping with us!! Which refurbished item did you buy?