National Capital FreeNet (NCF)
@ncfottawa.bsky.social
NCF is a not-for-profit internet service provider in Ottawa committed to digital equity. We sell affordable home and business internet with speeds up to 1Gbps, offer free locally-hosted email, an award-winning HelpDesk, and other community resources.
Sorry I missed your reply @gander22h.bsky.social! The range from the rooftop is 2-5km depending on line of sight.
September 16, 2025 at 5:06 PM
Sorry I missed your reply @gander22h.bsky.social! The range from the rooftop is 2-5km depending on line of sight.
We're excited for the chance to work with the City, other partners & community organizations as we grow. In the meantime check out the most recent project stats: www.ncf.ca/.../CommuniF....
www.ncf.ca
September 16, 2025 at 5:05 PM
We're excited for the chance to work with the City, other partners & community organizations as we grow. In the meantime check out the most recent project stats: www.ncf.ca/.../CommuniF....
Thanks to @cira.ca for funding the pilot through their NetGood program & the use of their DNS Firewall service to ensure CommuniFi is secure. Thanks to both our core project partners, @och-lco.bsky.social & Hiboo Networks for their support since we first thought of the idea almost five years ago!
www.ncf.ca
September 16, 2025 at 5:05 PM
Thanks to @cira.ca for funding the pilot through their NetGood program & the use of their DNS Firewall service to ensure CommuniFi is secure. Thanks to both our core project partners, @och-lco.bsky.social & Hiboo Networks for their support since we first thought of the idea almost five years ago!
Our website login has now been resolved, apologies for any hassles. A weather-related power outage caused some unexpected configuration issues with our servers.
April 8, 2025 at 1:30 PM
Our website login has now been resolved, apologies for any hassles. A weather-related power outage caused some unexpected configuration issues with our servers.
Sorry, we had to try a couple of fixes/workarounds: you should be reconnected now.
April 2, 2025 at 5:17 PM
Sorry, we had to try a couple of fixes/workarounds: you should be reconnected now.
We continue to look into the source of the issue so we can ensure it doesn't happen again and are also working to restore and improve our network redundancy since completing the data centre move.
Thanks for your patience and support.
Thanks for your patience and support.
April 2, 2025 at 5:16 PM
We continue to look into the source of the issue so we can ensure it doesn't happen again and are also working to restore and improve our network redundancy since completing the data centre move.
Thanks for your patience and support.
Thanks for your patience and support.
If you are still not connected, try power-cycling your modem by unplugging it for 10 seconds and then plugging it back in again -- even if you previously tried this without success. If you continue to have issues, please contact the HelpDesk at 613-721-1773 ext. 0 or by emailing support@ncf.ca. 2/3
April 2, 2025 at 5:16 PM
If you are still not connected, try power-cycling your modem by unplugging it for 10 seconds and then plugging it back in again -- even if you previously tried this without success. If you continue to have issues, please contact the HelpDesk at 613-721-1773 ext. 0 or by emailing support@ncf.ca. 2/3
In the meantime, please do not reset your modem as this could mean you lose your modem configuration and won't be able to automatically reconnect once the network issue is resolved.
April 2, 2025 at 3:17 PM
In the meantime, please do not reset your modem as this could mean you lose your modem configuration and won't be able to automatically reconnect once the network issue is resolved.