Mathew Patterson
mrpatto.bsky.social
Mathew Patterson
@mrpatto.bsky.social
Talking customer service @helpscout - #custserv, #cx, leadership, dad jokes. He/Him.

https://www.helpscout.com/blog/the-supportive/
Frankly I've got enough on my plate with just my front-hustle.
July 14, 2025 at 12:24 AM
When you forget your sports uniform and the teacher makes you wear something from the lost property bin
January 21, 2025 at 8:51 PM
No, *you're* a productivity tool
January 15, 2025 at 4:18 AM
When I start my social media analytics and insights consultancy, this will be both the name and the theme song www.youtube.com/watch?v=Ofrq...
Midnight Oil - Blue Sky Mine
YouTube video by MidnightOilVEVO
www.youtube.com
January 12, 2025 at 8:34 PM
We're one quarter of the way through this 21st century, meaning only 75 years until 20th Century Studios reads like a deliberate retro choice instead of the business equivalent of us all writing 2024 on forms for the first 6 weeks of this year.
January 5, 2025 at 9:49 PM
Reposted by Mathew Patterson
Overworked faculty: there's just too much on my plate, and no time left for the really important stuff
AI techbros: so hear me out--what if we automated your entire teaching process and then you can go to more meetings
December 15, 2024 at 3:54 PM
"Long parenthetical about socks could be restructured for clarity"

Claude AI, you don't *get* me
December 11, 2024 at 2:27 AM
Did you know that originally it was R. Wodehouse until his publishers made him remove all the powerfully erotic scenes between Jeeves and Wooster?
December 8, 2024 at 11:14 AM
Some people have a laser focus, apparently. Mine's more like one of those flickering torches you pick up in the first level of the dungeon.
December 3, 2024 at 8:58 PM
Apps that add themselves as "open at login" without asking are like people who turn up for a party at your house and expect to sleep over without prior arrangement.

Mate, you have to at least check with me first.
November 28, 2024 at 2:47 AM
Do you think there’s a Mrs Plant Hire?
November 21, 2024 at 7:38 PM