Sheila McGee-Smith
mcgeesmith.bsky.social
Sheila McGee-Smith
@mcgeesmith.bsky.social
Contact Center Industry Analyst
New on @NoJitter: Synchronizing Voice and Digital in Conversational AI.
@NLXai’s patented multimodal AI technology, Voice+, has been deployed by global brands, including @United #CX #AI #AmazonConnect @AWScloud
www.nojitter.com/contact-cent...
April 28, 2025 at 4:09 PM
@Zendesk Partners with Local Measure to Deliver Zendesk Voice < Australian ISV brings voice and more with its out-of-the-box AWS #AmazonConnect solution. @JonathanBarouch @TomEggemeier
Zendesk Partners with Local Measure to Deliver Zendesk Voice
Zendesk and Local Measure partnership underscores need for voice and power of AI.
buff.ly
January 27, 2025 at 4:42 PM
8x8 Appoints Joel Neeb as Chief Transformation and Business Operations Officer < CEO Sam Wilson is bringing in the big guns to accelerate the transformation of 8x8 for an #AI world.. Thor brings a strong military background - and perhaps some superpowers? #CX
buff.ly
January 8, 2025 at 3:28 PM