He recognised the formatting and realised this woman has sent him a screenshot of her chat gpt answer as if it was a help article about using their product. Needless to say, she went very quiet about that "article" once they got her on a support call

This is like my friend who works in support getting sent a screenshot of an "article" recently which said that the company HE WORKS AT and is a product specialist at has a function that it DOES NOT HAVE