James Munro
@jamesfm55.bsky.social
Proud ex-CEO at Care Opinion CIC. 40+ years hanging around the NHS as doctor, academic, nursing assistant, patient, relative + hospital porter.
careopinion.org.uk
careopinion.org.uk
Pinned
James Munro
@jamesfm55.bsky.social
· Nov 11
Thinking about online patient feedback...
In some orgs it's data: log, count, report.
In some it's cases: listen, resolve, close.
In some it's culture: learn, improve, be open.
In some orgs it's data: log, count, report.
In some it's cases: listen, resolve, close.
In some it's culture: learn, improve, be open.
Reposted by James Munro
Reform council in Durham shrinks the local state and puts the cost on the shoulders of the poorest…
www.thenorthernecho.co.uk/news/2561415...
www.thenorthernecho.co.uk/news/2561415...
Poorest residents in County Durham set to lose full council tax support
Residents exempt from paying council tax in County Durham are set to lose the full support from a discount scheme.
www.thenorthernecho.co.uk
November 13, 2025 at 5:25 PM
Reform council in Durham shrinks the local state and puts the cost on the shoulders of the poorest…
www.thenorthernecho.co.uk/news/2561415...
www.thenorthernecho.co.uk/news/2561415...
Reposted by James Munro
I can remember when it was a scandal if the 18 weeks wait figure dropped below 95%. It was only about 10-12 years ago.
The collapse in NHS performance under the last government was truly staggering, and went well beyond the pandemic.
The collapse in NHS performance under the last government was truly staggering, and went well beyond the pandemic.
New NHS England stats, via NHS Confederation:
"The total waiting list for procedures and appointments has dropped to 7.39 million in September, down from 7.41 million in August.
"The proportion of people waiting less than 18 weeks for care stood at 61.8% in September, up from 61.0% in August."
"The total waiting list for procedures and appointments has dropped to 7.39 million in September, down from 7.41 million in August.
"The proportion of people waiting less than 18 weeks for care stood at 61.8% in September, up from 61.0% in August."
November 13, 2025 at 12:22 PM
I can remember when it was a scandal if the 18 weeks wait figure dropped below 95%. It was only about 10-12 years ago.
The collapse in NHS performance under the last government was truly staggering, and went well beyond the pandemic.
The collapse in NHS performance under the last government was truly staggering, and went well beyond the pandemic.
Reposted by James Munro
Fascinating juxtaposition. ⬇️⬇️
1. Placing these two graphs side by side shows why we have a prisons crisis. They can also be seen as a kind of Authoritarianism Index, showing the trend in state attitudes.
On the left is the Crime Survey for England and Wales.
On the right is the UK prison population.
🧵1/8
On the left is the Crime Survey for England and Wales.
On the right is the UK prison population.
🧵1/8
November 13, 2025 at 5:23 PM
Fascinating juxtaposition. ⬇️⬇️
Reposted by James Munro
It’s Living Wage Week! 🎉
Care Opinion is proud to be part of the movement of over 16,000 employers making a difference by paying the real Living Wage - because everyone deserves a decent standard of living.
Will your organisation join us?
Find out more at: www.livingwage.org.uk #LivingWageWeek
Care Opinion is proud to be part of the movement of over 16,000 employers making a difference by paying the real Living Wage - because everyone deserves a decent standard of living.
Will your organisation join us?
Find out more at: www.livingwage.org.uk #LivingWageWeek
November 12, 2025 at 2:16 PM
It’s Living Wage Week! 🎉
Care Opinion is proud to be part of the movement of over 16,000 employers making a difference by paying the real Living Wage - because everyone deserves a decent standard of living.
Will your organisation join us?
Find out more at: www.livingwage.org.uk #LivingWageWeek
Care Opinion is proud to be part of the movement of over 16,000 employers making a difference by paying the real Living Wage - because everyone deserves a decent standard of living.
Will your organisation join us?
Find out more at: www.livingwage.org.uk #LivingWageWeek
Reposted by James Munro
#DoYouKnow you and your child can share your experiences in hospital through @careopinion.org.uk? They have a special Bear to help children and young people navigate the feedback process.
#TheMoreYouKnow
Find out more here ➡️ www.careopinion.org.uk/info/cyp-sto...
#TheMoreYouKnow
Find out more here ➡️ www.careopinion.org.uk/info/cyp-sto...
Care Opinion for children and young people | Care Opinion
Tell Bear Your Story Has someone helped you feel better when you were sick or needed care recently?…
www.careopinion.org.uk
November 12, 2025 at 9:33 AM
#DoYouKnow you and your child can share your experiences in hospital through @careopinion.org.uk? They have a special Bear to help children and young people navigate the feedback process.
#TheMoreYouKnow
Find out more here ➡️ www.careopinion.org.uk/info/cyp-sto...
#TheMoreYouKnow
Find out more here ➡️ www.careopinion.org.uk/info/cyp-sto...
Reposted by James Munro
Meanwhile, my mom has a full thickness ligamemt tear in her shoulder that requires surgery to reattach. Her cost, after meeting deductible (eg the 20% copay):
November 12, 2025 at 2:43 AM
Meanwhile, my mom has a full thickness ligamemt tear in her shoulder that requires surgery to reattach. Her cost, after meeting deductible (eg the 20% copay):
Reposted by James Munro
Kudos to the anti-vaccine movement for making the world a little worse off than where they found it.
November 10, 2025 at 5:35 PM
Kudos to the anti-vaccine movement for making the world a little worse off than where they found it.
Reposted by James Munro
Quick thread on the BBC and the political and societal significance of recent developments:
One of the main reasons the UK has historically been so much less polarised than the US, is that Britain has a shared source of information, consumed and trusted by most people regardless of their politics.
One of the main reasons the UK has historically been so much less polarised than the US, is that Britain has a shared source of information, consumed and trusted by most people regardless of their politics.
November 10, 2025 at 1:43 PM
Quick thread on the BBC and the political and societal significance of recent developments:
One of the main reasons the UK has historically been so much less polarised than the US, is that Britain has a shared source of information, consumed and trusted by most people regardless of their politics.
One of the main reasons the UK has historically been so much less polarised than the US, is that Britain has a shared source of information, consumed and trusted by most people regardless of their politics.
Reposted by James Munro
I present the UK’s one and only TV show about books. We feature readers & writers from across Scotland, around the UK and all over the world. It’s commissioned by BBC Scotland & made by IWC. Public broadcasting is a shared space for sharing stories & building bridges.
www.bbc.co.uk/programmes/m...
www.bbc.co.uk/programmes/m...
BBC Scotland - The Big Scottish Book Club - Available now
Available episodes of The Big Scottish Book Club
www.bbc.co.uk
November 10, 2025 at 6:17 PM
I present the UK’s one and only TV show about books. We feature readers & writers from across Scotland, around the UK and all over the world. It’s commissioned by BBC Scotland & made by IWC. Public broadcasting is a shared space for sharing stories & building bridges.
www.bbc.co.uk/programmes/m...
www.bbc.co.uk/programmes/m...
Reposted by James Munro
My baby was finally discharged from the NICU after six weeks, we spent just over a week at home before he was readmitted with bronchiolitis, collapsed lung & suspected sepsis.
He’s in the PICU and is really poorly & all I can say is that RSV is a horror and if you’re pregnant please get vaccinated
He’s in the PICU and is really poorly & all I can say is that RSV is a horror and if you’re pregnant please get vaccinated
November 10, 2025 at 7:19 PM
My baby was finally discharged from the NICU after six weeks, we spent just over a week at home before he was readmitted with bronchiolitis, collapsed lung & suspected sepsis.
He’s in the PICU and is really poorly & all I can say is that RSV is a horror and if you’re pregnant please get vaccinated
He’s in the PICU and is really poorly & all I can say is that RSV is a horror and if you’re pregnant please get vaccinated
Reposted by James Munro
The BBC made a clumsy error in editing clips of Donald Trump. But its governance structure should cause more concern—including the role of former Tory spin doctor Robbie Gibb, writes @arusbridger.bsky.social.
The BBC has bigger impartiality problems than its coverage of Trump
It is the BBC’s entire governance structure–rather than individual stories–that should cause most concern
www.prospectmagazine.co.uk
November 7, 2025 at 3:10 PM
The BBC made a clumsy error in editing clips of Donald Trump. But its governance structure should cause more concern—including the role of former Tory spin doctor Robbie Gibb, writes @arusbridger.bsky.social.
Reposted by James Munro
Lib Dem leader Ed Davey has written to Keir Starmer, Kemi Badenoch and Nigel Farage urging them to condemn Trump’s attack on the BBC.
“The BBC belongs to Britain, not Trump. We must defend it together.”
“The BBC belongs to Britain, not Trump. We must defend it together.”
November 10, 2025 at 3:15 PM
Lib Dem leader Ed Davey has written to Keir Starmer, Kemi Badenoch and Nigel Farage urging them to condemn Trump’s attack on the BBC.
“The BBC belongs to Britain, not Trump. We must defend it together.”
“The BBC belongs to Britain, not Trump. We must defend it together.”
Reposted by James Munro
"No act of kindness, no matter how small, is ever wasted."
- Aesop.
🌅Good morning!
Wishing you the best Monday and a wonderful week! 💗
#ColorADay #PinkMon
#MacroMonday
#dailyflowers 🌱
#flowerreport
#bloomscrolling
#augustflowers
- Aesop.
🌅Good morning!
Wishing you the best Monday and a wonderful week! 💗
#ColorADay #PinkMon
#MacroMonday
#dailyflowers 🌱
#flowerreport
#bloomscrolling
#augustflowers
November 10, 2025 at 1:55 PM
"No act of kindness, no matter how small, is ever wasted."
- Aesop.
🌅Good morning!
Wishing you the best Monday and a wonderful week! 💗
#ColorADay #PinkMon
#MacroMonday
#dailyflowers 🌱
#flowerreport
#bloomscrolling
#augustflowers
- Aesop.
🌅Good morning!
Wishing you the best Monday and a wonderful week! 💗
#ColorADay #PinkMon
#MacroMonday
#dailyflowers 🌱
#flowerreport
#bloomscrolling
#augustflowers
Reposted by James Munro
NEW: Rachel Reeves signals she intends to remove the two-child cap *in full*
"I don't think a child should be penalised because they're in a bigger family through no fault of their own," she tells BBC.
"I don't think a child should be penalised because they're in a bigger family through no fault of their own," she tells BBC.
November 10, 2025 at 3:05 PM
NEW: Rachel Reeves signals she intends to remove the two-child cap *in full*
"I don't think a child should be penalised because they're in a bigger family through no fault of their own," she tells BBC.
"I don't think a child should be penalised because they're in a bigger family through no fault of their own," she tells BBC.
Reposted by James Munro
"The problem isn’t that we have a deliberately biased BBC, it’s that we have a BBC that has been consciously reduced in its scope and bullied into dumbing down and retreating." @stephenkb.bsky.social's newsletter today
November 10, 2025 at 9:40 AM
"The problem isn’t that we have a deliberately biased BBC, it’s that we have a BBC that has been consciously reduced in its scope and bullied into dumbing down and retreating." @stephenkb.bsky.social's newsletter today
Reposted by James Munro
Join us for our next SafetyNet webinar on Wednesday 12 November: Understanding and measuring emergency doctors’ tolerance of clinical uncertainty
🔗Book your place: psrc-network.nihr.ac.uk/2025/09/09/s...
#emergencymedicine #PatientSafety
🔗Book your place: psrc-network.nihr.ac.uk/2025/09/09/s...
#emergencymedicine #PatientSafety
November 6, 2025 at 5:24 PM
Join us for our next SafetyNet webinar on Wednesday 12 November: Understanding and measuring emergency doctors’ tolerance of clinical uncertainty
🔗Book your place: psrc-network.nihr.ac.uk/2025/09/09/s...
#emergencymedicine #PatientSafety
🔗Book your place: psrc-network.nihr.ac.uk/2025/09/09/s...
#emergencymedicine #PatientSafety
Reposted by James Munro
💥NEW: Across the UK, vigilante groups are on the rise, patrolling UK streets in the name of “public safety”.
In reality, many of these self styled "guardians" are little more than bullies with violent pasts.
hopenothate.org.uk/2025/11/04/p...
In reality, many of these self styled "guardians" are little more than bullies with violent pasts.
hopenothate.org.uk/2025/11/04/p...
Patriots on the Prowl: the rise in anti-migrant vigilantism – HOPE not hate
The far right have long framed hate as “protecting the community”. The spate of anti-migrant protests that commenced this summer is no exception, with organisers...
hopenothate.org.uk
November 4, 2025 at 2:40 PM
💥NEW: Across the UK, vigilante groups are on the rise, patrolling UK streets in the name of “public safety”.
In reality, many of these self styled "guardians" are little more than bullies with violent pasts.
hopenothate.org.uk/2025/11/04/p...
In reality, many of these self styled "guardians" are little more than bullies with violent pasts.
hopenothate.org.uk/2025/11/04/p...
Reposted by James Munro
The highest paid MP in the country has suggested that the minimum wage may be “too high” for younger workers 🤷
November 4, 2025 at 6:25 PM
The highest paid MP in the country has suggested that the minimum wage may be “too high” for younger workers 🤷
Reposted by James Munro
Once again, this isn’t journalism. It’s stroking the ego of a politician who’s done great national harm.
WhyTF should we take Farage seriously? Just because he wants power? Even more reason for ruthless scrutiny.
His track record is racist and ruinous. Any serious journalist would say so.
(iPaper)
WhyTF should we take Farage seriously? Just because he wants power? Even more reason for ruthless scrutiny.
His track record is racist and ruinous. Any serious journalist would say so.
(iPaper)
November 4, 2025 at 6:50 PM
Once again, this isn’t journalism. It’s stroking the ego of a politician who’s done great national harm.
WhyTF should we take Farage seriously? Just because he wants power? Even more reason for ruthless scrutiny.
His track record is racist and ruinous. Any serious journalist would say so.
(iPaper)
WhyTF should we take Farage seriously? Just because he wants power? Even more reason for ruthless scrutiny.
His track record is racist and ruinous. Any serious journalist would say so.
(iPaper)
Reposted by James Munro
And yet seeing some drawn back to X...
I know this won't surprise anyone here but Musk's reprogrammed artificial intelligence is spreading misinformation about yesterday's attack on a train
November 4, 2025 at 9:52 PM
And yet seeing some drawn back to X...
Reposted by James Munro
Science Week is the perfect time to join the movement we’re building, a community.
FOLLOW US to help make research more connected, inclusive, meaningful.
LinkedIn: ENGAGED – Open Research & Public Engagement Roadmap
Bluesky: @engagedroadmap.bsky.social
#ScienceWeek #OpenResearch #PublicEngagement
FOLLOW US to help make research more connected, inclusive, meaningful.
LinkedIn: ENGAGED – Open Research & Public Engagement Roadmap
Bluesky: @engagedroadmap.bsky.social
#ScienceWeek #OpenResearch #PublicEngagement
November 4, 2025 at 4:15 PM
Science Week is the perfect time to join the movement we’re building, a community.
FOLLOW US to help make research more connected, inclusive, meaningful.
LinkedIn: ENGAGED – Open Research & Public Engagement Roadmap
Bluesky: @engagedroadmap.bsky.social
#ScienceWeek #OpenResearch #PublicEngagement
FOLLOW US to help make research more connected, inclusive, meaningful.
LinkedIn: ENGAGED – Open Research & Public Engagement Roadmap
Bluesky: @engagedroadmap.bsky.social
#ScienceWeek #OpenResearch #PublicEngagement
Reposted by James Munro
Total hero! How many of us would have done the same? www.theguardian.com/uk-news/2025...
Cambridgeshire stabbing attack: ‘heroic’ train worker praised for saving passengers’ lives
LNER employee Samir Zitouni, who was hospitalised after Saturday’s incident, hailed by police and transport secretary for ‘bravery beyond measure’
www.theguardian.com
November 4, 2025 at 4:51 PM
Total hero! How many of us would have done the same? www.theguardian.com/uk-news/2025...
Reposted by James Munro
Farage’s claim that flag mania was down to ordinary citizens couldn’t be further from the truth. Brilliant expose via @manchestermill.bsky.social.
manchestermill.co.uk/the-men-who-...
manchestermill.co.uk/the-men-who-...
The men who raised the flags
Nigel Farage says this summer’s movement was led by ‘ordinary people’ expressing their patriotism. That’s not what we found
manchestermill.co.uk
November 2, 2025 at 7:45 AM
Farage’s claim that flag mania was down to ordinary citizens couldn’t be further from the truth. Brilliant expose via @manchestermill.bsky.social.
manchestermill.co.uk/the-men-who-...
manchestermill.co.uk/the-men-who-...
Reposted by James Munro
Yet again - why is our government and our public sector having ANY truck with this man’s poisonous pit of lies and division. Why @lisanandymp.bsky.social ?
The richest man in the world is an ignorant, demented racist provocateur. Who would have thought
November 2, 2025 at 8:41 PM
Yet again - why is our government and our public sector having ANY truck with this man’s poisonous pit of lies and division. Why @lisanandymp.bsky.social ?
Reposted by James Munro
💬 Session 3 - Research chat 26. We are delighted to welcome Prof Alex Gillsepie and Dr Tom Reader in conversation with our @jamesfm55.bsky.social 'Understanding defensiveness: learning from responses to stories on Care Opinion' #Coconf25
October 23, 2025 at 9:24 AM
💬 Session 3 - Research chat 26. We are delighted to welcome Prof Alex Gillsepie and Dr Tom Reader in conversation with our @jamesfm55.bsky.social 'Understanding defensiveness: learning from responses to stories on Care Opinion' #Coconf25