GoBoldr LLC.
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goboldr.bsky.social
GoBoldr LLC.
@goboldr.bsky.social
Startup & Investor Consultant, Website Builder
This is an important one for me - #CustomerSuccess is an extraordinary tool for companies, but there's an easy rule that's often forgotten when building, renewing, or supporting CX: Keep it simple.

#CSMteam #CustomerJourney #CSM #CXteam

youtu.be/H5vlnyfrzac?...
The #1 Rule for Customer Success Teams
YouTube video by Noah Hallett
youtu.be
May 6, 2025 at 3:53 AM
I just published my first product page talking about my services as a #CustomWebsite provider, and how I approach being a #WebsiteBuilder for my various customers!

youtu.be/3iP-BfqfbHQ
I Build Websites - I also fix, troubleshoot, and teach you how to!
YouTube video by Noah Hallett
youtu.be
April 17, 2025 at 5:41 AM
I just had to talk through some thoughts about where Noah Little and Rachel Provan 🧠 were right on the mark this week... and where I personally thought there was more to say.

#CustomerSuccess #CSM #CSMsentiment #QBR #QuarterlyBusinessReview

youtu.be/KNaVbN_vcXM
QBRs (Quarterly Business Reviews) are Dead and CSM Sentiment Doesn't Matter!
YouTube video by Noah Hallett
youtu.be
March 14, 2025 at 1:34 PM
My thoughts on former #PrimeGaming VP #EthanEvans recent post about how badly mega-corporations can fail if they #GoToMarket without understanding the competing #product or the customers they're trying to win!

youtu.be/gQ6bQKLkCRk

#MarketStrategy #GTM #MarketResearch #Amazon #Steam
Why can't Amazon, Google or Blizzard beat Steam? Because they haven't tried!
YouTube video by Noah Hallett
youtu.be
February 26, 2025 at 4:52 AM
Reposted by GoBoldr LLC.
as LA is burning, a swath of the country is recovering from an ice storm, Alabama is preparing for up to 6” of snow and I’m praying for the TX power grid, a reminder:

we don’t need climate action just for future generations, we need it now.

the climate crisis is here, all around us
January 9, 2025 at 1:00 AM
I'll be darned. You CAN dye an orange slice with food coloring, right down to the pips!

Blue, not so much - but green is very convincing
December 21, 2024 at 9:23 PM