Gary Yau Chan
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garyyauchan.bsky.social
Gary Yau Chan
@garyyauchan.bsky.social
#buildinpublic #productledgrowth #seo #sacramento

Building inbox tool for busy professionals. ClarityInbox.com Currently in Sacramento, CA. Read Product led growth on my blog: growthwithgary.com // https://linktr.ee/garyyauchan

With GMass, the answer to all three is yes.

That’s why, for over a 10 years!!!!, end-users have been going to their managers and saying:
"Hey boss, can we upgrade so we can send more emails?"

True bottoms up adoption for almost a decade. PLG for the win.

growthwithgary.com/p/gmass
PLG Company: GMass
How GMass, a Gmail-integrated mass email and mail merge tool, uses product-led growth with frictionless onboarding, a viral 'power user' loop, and seamless Google Sheets integration to drive $8.6M+…
growthwithgary.com
October 8, 2025 at 1:59 AM


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In this, I am also learning how to make my messaging more clear, and anticipate FAQ / objections.

#founderledsales
September 20, 2025 at 2:17 AM


4. Example Responses

"Totally makes sense. Curious — do you know how much time your team spends on inbox management each week? Most founders I talk to are surprised when they realize it’s 10–20 hours of payroll. That’s where ClarityInbox usually pays for itself."
September 20, 2025 at 2:17 AM
3. Angles you can test

Team efficiency: Show how their team spends less time, so they can handle more without extra headcount.

Founder benefit: Even if team handles it, they still miss VIPs / deals / intros → risk still exists.

Future-proof: When volume scales, the cracks show
September 20, 2025 at 2:17 AM

2. What’s underneath

They assume “if my team is handling it, it’s solved.”

Blind spot: even if the team does it, it still costs time, payroll, and mistakes.

Opportunity: you can reframe ClarityInbox as a force multiplier for their team, not just the founder.
September 20, 2025 at 2:17 AM
ChatGPT:

1. What they’re really saying

Delegated pain: “I don’t deal with the inbox — my team does.”

Dismissal: “So no need for now.”

Polite but final-sounding: They think you’re solving a problem they personally don’t feel.
September 20, 2025 at 2:17 AM


Gary:

"Hi Gary Thanks for your message. I have a team that takes care of Inbound Leads and Follow-up. So no need for now"
September 20, 2025 at 2:17 AM


Got it — paste the exact “not interested” response you’ve been getting, and I’ll help you break it down into:

Why they might actually be saying it (the underlying objection).

How to reframe it so you can keep the door open.

Sample reply lines you can test.

Go ahead and drop one in.
September 20, 2025 at 2:17 AM

3) Once users bring in teammates, the motion shifts from individuals to business accounts... where the bottom up revenue expansion happens.

Solid example of PLG mechanics around trust, integrations, and team growth → mid market and team plan enterprise sales.
September 17, 2025 at 3:50 AM
2) The free plan isn’t the endgame... it’s a Trojan horse to get adoption, integrate into existing workflows (Asana, HubSpot, Google Calendar, etc.), and make the product sticky!!!
September 17, 2025 at 3:50 AM
Absolutely! I think my old mindset was let’s just build some more stuff to fulfill new used case … but my now I believe oh I wasn’t using my own product to the max
September 11, 2025 at 3:26 AM