Elenemts
banner
elenemts.bsky.social
Elenemts
@elenemts.bsky.social
What's your actual lead time, not the sales pitch version?
Standard orders: 25-35 days after sample approval. Rush jobs cost more, but we deliver. We don't overpromise timelines just to win the deal, then ghost you later.
October 2, 2025 at 6:11 PM
How do you guarantee quality consistency across shipments?
Every batch goes through pre-production testing and in-line checks. We send inspection reports before shipping. If something's off, you know before it leaves our facility.
October 2, 2025 at 6:11 PM
What happens if the shipment gets delayed or rejected?
Delays: we eat the storage cost if it's our fault. Rejections: we fix it, credit you, or take it back. Clear terms in writing, not vague promises when problems hit.
October 2, 2025 at 6:11 PM
Do you work with freight forwarders or should we arrange shipping?
We handle both. If you have a forwarder, great. If not, we'll quote FOB or CIF and manage logistics so you're not coordinating across time zones.
October 2, 2025 at 6:11 PM
Can you handle our minimum order quantity?
We're set up for both small test runs and bulk orders. Our MOQ is flexible based on fabric type, but we'd rather start smart than force volume you can't move.
October 2, 2025 at 6:11 PM