Approved to (full) board for consideration.
Approved to (full) board for consideration.
FOIA monthly report to be received and filed.
Moved and supported unanimously. Approved 2:21 p.m.
FOIA monthly report to be received and filed.
Moved and supported unanimously. Approved 2:21 p.m.
Q: Are there suggested timeframes for these measures?
A: We encourage quarterly, weekly and biweekly meetings with an open door policy.
Q: Are there suggested timeframes for these measures?
A: We encourage quarterly, weekly and biweekly meetings with an open door policy.
There are no current openings in Customer Service.
There are no current openings in Customer Service.
Metrics shown for October.
Metrics shown for October.
Next item: Next meeting Dec. 3
Motion to adjourn. So moved 1:57 p.m.
Next item: Next meeting Dec. 3
Motion to adjourn. So moved 1:57 p.m.
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Thankful to her team for meeting KPIs and other stats in the call center:
Thankful to her team for meeting KPIs and other stats in the call center: